7 Shifts

JANUARY 23, 2024

A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. But it isn’t simple.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

EATER

JULY 7, 2023

To make the case for service fees, many restaurateurs have insisted that they’re a way to make pay more equitable between front-of-house workers like hosts and servers and kitchen workers like line cooks and dishwashers. Now, the fees have inspired a lawsuit at Los Angeles hot spot Jon & Vinny’s.

Front of House 97

Front of House Back of House Customer Service Restaurant Law 97

EATER

SEPTEMBER 11, 2023

Brendan Smith/Chef Hui Weeks after the Maui fires, Hawaiʻi chefs continue to cook for displaced people while trying to keep their own restaurants afloat On the morning of August 8, chef Isaac Bancaco rode his bike to Pacific’o on the Beach, the upscale Pacific Rim restaurant he helmed on Front Street, on Lahaina’s historic waterfront.

Food Truck 121

Food Truck Front of House Back of House Government 121

7 Shifts

APRIL 23, 2021

Unemployment benefits—augmented by federal government support—are providing security that restaurants have not been able to over the past year. The traditional front of the house to the back of the house divide has closed. Some restaurant workers have found new careers outside of the industry.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MARCH 10, 2022

Despite the above, many brokers and consultants have recommended clients, at minimum, notice the insurance policies anyway, to avoid untimely reporting, to allow for a recordkeeping of loss of income, and to create a placeholder in the event a state or federal government was to force insurers to provide some level protection in the future.

Insurance 175

Insurance Food Safety Employee Relations Front of House 175

Clover - Restaurants

APRIL 16, 2024

It can eliminate the wage gap between front of house and back of house, alleviate competition between servers, and reduce confusion for customers. Be sure to research your state’s laws governing tipping and/or gratuity policies to ensure the policies you choose to implement align with legal requirements.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

DECEMBER 28, 2021

This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. The COVID-19 pandemic has ushered in a lot of chaos and accelerated several trends within the restaurant industry. Just as one issue seemed fixed, another presents itself.

Franchise 197

Franchise Franchising 2022 Fast Casual 197

Culinary Cues

MAY 26, 2020

OK – so that doesn’t help much unless we have a plan, a plan that everyone buys into, and a plan that shows hope on both fronts. So the question is – where is the leadership in building such a plan? Where is the real leadership from professional organizations and from the communities where those restaurants reside?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. We are committed to providing relief to medical staff and others who are on the front line of this global battle against COVID-19 as well as the volunteer organizations on the ground serving local communities,” said Bill Hornbuckle, Acting CEO and President of MGM Resorts International.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Lavu

SEPTEMBER 29, 2023

Additionally, the enhanced unemployment benefits provided by the government during the pandemic have made it financially feasible for some workers to stay unemployed instead of searching for a job in the restaurant industry. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

Hiring 195

Hiring Front of House Back of House Document 195

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. Sandy Levine owns Chartreuse Kitchen & Cocktails in Detroit and is also high-risk. High-Risk Workers Have Only So Many Options.

Front of House 107

Front of House Back of House Tip Distribution Outdoor 107

Hot Schedules

FEBRUARY 23, 2022

Going this route also frees up management from HR administration to complete more front-of-house tasks. For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Employee turnover greatly hampers throughput and cuts into available revenues. Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Sling

DECEMBER 3, 2021

That said, there are several standard payroll reports required by local, state, and federal governments that every business manager needs to understand. Other businesses produce in-house payroll reports every two weeks, four weeks, or eight weeks. You can’t manage what you don’t measure. What Are Payroll Reports? Overtime hours.

Management 146

Management Management Tip Distribution Employee Relations 146

Modern Restaurant Management

MARCH 18, 2020

For restaurants, it’s a chance to cement your culinary philosophy into a system of thinking that informs kitchen techniques, front of house behavior, interior design, social media presence and more. Back in the day, ranchers branded cattle to identify each animal. The same is true of where we choose to eat.

Marketing 164

Marketing Front of House Back of House Design 164

7 Shifts

JANUARY 23, 2024

A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Restaurant365

JUNE 2, 2020

However, calculating, distributing, and double-checking restaurant payroll for your employees is complex, and any errors and non-compliance with government mandates can result in costly fines or taxes for your business. Federal laws govern everything from employment tax to how to report total tip income earned.

Tip Distribution 109

Tip Distribution Restaurant Law Cash Management Front of House 109

Black Box Intelligence

MARCH 16, 2023

These could be location-specific blind spots — they could be blind spots in the back-of-house, front-of-house, or among team leaders and managers — or they could be issues related to a product or a process that is impacting your frontline’s ability to deliver the quality and consistency of service experience your customers expect.

Social Media 91

Social Media Front of House Customer Service Customer Experience 91

EATER

JULY 2, 2021

For front of house, what is the base pay before tips? For back of house, are tips shared? Shutterstock. NYC has allowed full-capacity dining since May 19, one of the earlier cities to do so, with places like Los Angeles, Chicago, and Austin following close behind. For example, ask: How is tipping handled at this restaurant?

Hospitality 98

Hospitality Food Safety Front of House Guest Recovery 98

Cheetah

NOVEMBER 3, 2020

Since the US government and state authorities started shutting down restaurants, millions of workers were laid off. Excluding the back-of-house workers is one of the problems with tipping. These workers usually don’t get to enjoy the tips and it creates tension between back and front-of-house workers instead of promoting teamwork.

Front of House 78

Front of House Back of House Restaurant Law Food Safety 78

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. But despite of all of this, Peaches Hot House is busier than ever. Even if it’s a busy night, you can only seat so many people,” says Damian Laverty-McDowell, the company chef for B + C Restaurants, the group that owns Peaches Hot House. 15 gallons of cocktails.

Front of House 101

Front of House Back of House Point of Sale Fast Casual 101

The Restaurant Times

FEBRUARY 22, 2022

For those who have made it this far, the future appears bleak, as the government bailout package they expected didn’t come to pass. Trends come and go, and, indeed, they’re never here to stay. However, we are living in exciting times with new opportunities emerging out of utter chaos. Sustainable Business Practices .

2022 98

2022 Front of House Cash Management Online Ordering 98

EATER

SEPTEMBER 26, 2023

Fatimah Fadhil The steak house section. Inspired by a Florida Golden Corral, developed in the Netherlands, and imported to Kurdistan, ABC Restaurant features an assortment of global cuisines all filtered through the semi-autonomous region’s relationship with the U.S. Parents laugh, whipping out phones to capture the moment.

Employee Relations 135

Employee Relations Travel Sports Social Media 135

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Restaurant Clicks

OCTOBER 9, 2021

Knight’s Steakhouse Spencer Frita Batidos Zingerman’s Roadhouse Gandy Dancer Krazy Jim’s Blimpy Burger Mani Osteria & Bar The Chop House Detroit Street Filling Station Vinology Restaurant & Event Space The Earle Restaurant Miss Kim Taste Kitchen Pacific Rim By Kana Bao Boys Sava’s Isalita. Knight’s Steakhouse.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

7 Shifts

NOVEMBER 17, 2021

Kitchen items should be counted separately from the front-of-house and bar inventory. Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) avocados in the stock room. Table of Contents.

Inventory 370

Inventory Management Management Point of Sale 370

The Restaurant Times

JUNE 30, 2021

With the easing of lockdown restrictions and the government’s focus on restoring normalcy, restaurant managers must focus on getting their businesses back on the path to profits and cover the pandemic losses as soon as possible. . A restaurant primarily has two types of operations – front of the house and back of the house.

Operations 52

Operations Management Management Front of House 52

EATER

OCTOBER 26, 2020

When Los Angeles locked down in March, Nolasco and Diaz watched restaurant GoFundMes sprout across social media for front-of-house employees, who tend to be better paid and have citizenship status, making them eligible for government relief. Who was taking care of back of house?” Nolasco wondered.

Back of House 131

Back of House Food Truck Front of House Bar 131

Cheetah

AUGUST 12, 2020

For the back of the house, ensure proper air flow of cooking vents. For the front of house, develop a seating plan using flexible dining room supplies. Many local governments have enacted new regulations to allow dining in streets and public spaces. This will dilute the air and remove contaminants in the kitchen.

Front of House 78

Front of House Food Supply Back of House Seating 78

Modern Restaurant Management

APRIL 14, 2020

" In an effort to help franchisees overcome the business challenges caused by the COVID-19 crisis, Huddle House has announced a program of relief measures being temporarily offered to franchisees to support the system head-on during this crisis. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

EATER

FEBRUARY 27, 2024

. | Elijah Nouvelage/Getty Images Earlier this week, the FTC filed a lawsuit alleging that the deal would eliminate competition and raise grocery prices It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. billion merger. antitrust concerns” over the merger.

Restaurant Law 90

Restaurant Law 2023 Consumer Goods Back of House 90

The Restaurant Times

JULY 1, 2021

The restaurant industry has particularly taken a turn for the worse due to increasing hygiene concerns among customers and government-imposed lockdown. Being live in front of the audience shows customers in real-time that the food is being prepared in the kitchen with the highest level of sanitation and hygiene. Source: Medium.

Marketing 98

Marketing Social Media Kitchen Safety Food Safety 98

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

JANUARY 30, 2022

And, throughout the pandemic, which has already been underway for over two years, restaurants have had to make significant adjustments to adapt to the new normal—whether by embracing delivery and takeaway, investing in technology in response to labour shortages, or operating at 50% capacity in line with government regulations.

Fine Dining 52

Fine Dining Kitchen Safety Front of House Online Ordering 52

KaTom

MAY 4, 2020

Still, there are recommended restaurant coronavirus safety precautions from healthcare officials, restaurant associations, and government officials that can help reduce the risk your operation will contribute to the spread of SARS-CoV-2. Front of House. Back of House. Table of Contents. Before You Open. Waiting Areas.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64