Modern Restaurant Management

OCTOBER 16, 2024

The technology used to commit fraud is exponentially more advanced than it was just 10 years ago. For example, in promo abuse, technologies like Parallel Space and App Cloner enable fraudsters to sign into different accounts simultaneously and change certain features in the source code, allowing them to scale exponentially.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

APRIL 8, 2025

"While technology has the potential to enhance the dining experience, the research shows that AI integration isn’t a top priority for most consumers,” said Carly Fink, President, Head of Research & Strategy for Provoke Insights.“Patrons

2025 417

2025 Fast Casual Consumer Goods Seasonal Menu 417

Modern Restaurant Management

APRIL 9, 2025

What kind of impact do you feel technology and AI will have on restaurants moving forward? Technology – and especially AI – is already reshaping how restaurants operate, and that impact is only going to grow. The key is using technology to work smarter, not harder.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

MAY 29, 2025

Just when it seemed QR codes might go the way of the pager or MySpace, improvements in design were followed soon after by the pandemic. These could range from allergy information to product sourcing details to how-to videos for cracking open crab legs or preparing a par-cooked meal. Product information and tutorials. Customer feedback.

Menu 371

Menu Loyalty Program Download Customer Service 371

Modern Restaurant Management

MAY 19, 2023

But even without changing the menu, there are several design considerations that can be applied to both new builds and renovations that help reduce waste and carbon emissions. When combined with demand-control ventilation and heat capture systems, electric kitchens can also reduce energy bills, sometimes by half.

Sustainability 419

Sustainability Design Waste Recycling 419

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

DECEMBER 31, 2024

.” Eat Well Hospitality ( Asador Bastian , Andros Taverna , Mano a Mano ) – Chicago, IL: Co-Founder and Chef, Eat Well Hospitality, Doug Psaltis : “Diners are becoming increasingly more aware and educated about sourcing and where their food comes from. The focus on wellness extends to adaptogenic and vitamin-infused drinks.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 18, 2024

As technology continues to advance, restaurants that embrace these changes will be better positioned to thrive in a competitive landscape. For restaurants, sourcing from these local markets offers a way to support regional producers while differentiating their menus with unique, high-quality ingredients.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

EATER

OCTOBER 15, 2024

Food waste from all sources is responsible for eight percent of global greenhouse gas emissions, and the U.S. But restaurants have other, less visible sources of waste that also contribute to climate change. When food waste goes to landfills, it creates methane , a powerful greenhouse gas.

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Compost Food Equipment Waste 297

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. “They're being asked to do more with less, and that’s where technology can make a real difference. .

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

DECEMBER 8, 2022

New technology innovations now being introduced into the hospitality industry are designed to level out those pinch points. Have a single source of truth for what’s in your cooler. Design Your Holiday Customer Experience. What impact could access to accurate product knowledge have on your guest and staff experience?

Bar 471

Bar Customer Experience Brewery Inventory 471

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 18, 2021

Permaculture is a science based on the principles of ecological design and sustainability within natural ecosystems. A circular economy moves away from the make-take-waste model and toward a model in which we design out waste and pollution, keep products and materials in use, and regenerate natural systems. Consider Permaculture.

Sustainability 508

Sustainability Tip Distribution Food Food Supply 508

Modern Restaurant Management

MAY 8, 2020

Artificial intelligence was designed to solve for specific tasks and has applications that can dramatically impact the bottom line in your restaurant, from automating features to the burger-flipping robots of the future. While artificial intelligence is nothing new, we’re still relatively at the dawn of AI technology. Robo-Staff.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

MARCH 28, 2024

Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency.

Information 552

Information Allergens Food Supply Food 552

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 26, 2021

As new challenges arise and consumers demand change, new technology solutions emerge to help restaurant owners keep up. Business owners have noticed a growing need for a technology solution that can address the challenges of a shifting industry and evolve with guest demands while unifying processes. Thankfully, technology has kept up.

Point of Sale 448

Point of Sale Cash Management Technology Customer Service 448

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 27, 2023

The art of hospitality, which thrives on personal interaction and the nuanced understanding of guest needs, is being augmented by technology's precision and consistency. Restaurateurs must ensure that technology acts as an enabler of hospitality, and not as a replacement for the warmth and individuality that diners cherish.

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2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

APRIL 20, 2023

The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945. I like to joke about the number of mop sinks I’ve designed over the years.

Back of House 419

Back of House Design Fine Dining Customer Experience 419

Modern Restaurant Management

JANUARY 10, 2023

” The freestanding building features unique design elements on all sides, including a continuous green dip around the building, a large-scale mural by local Chicago artist Cody Hudson and architectural awning details. What was the process of designing sweetlane? How is technology integrated into the drive thru?

Website Management 449

Website Management Customer Experience Food Order Online Ordering 449

Modern Restaurant Management

MAY 21, 2021

Thankfully, it’s never been easier to provide your customers with an engaging and educational dining experience than it is today, thanks to modern technology. For restaurants, this information could range from cooking, dining, and food preparation tips to local ingredient sourcing guides. Harness the Power of Technology.

Social Media 508

Social Media Customer Experience Email Marketing Online Ordering 508

ChowNow

FEBRUARY 12, 2025

Current trends in the restaurant industry: Whether its the rise of plant-based options, AI-powered ordering, or hyper-local sourcing, knowing whats trending can help you stay relevant. Are you all about sustainable sourcing? Logo Design and Color Schemes : A great logo is simple, memorable, and aligned with your brands vibe.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research.

Customer Experience 472

Customer Experience Entertainment Customer Service Transportation 472

ChowNow

MARCH 21, 2025

A restaurant target market is the specific group of customers your restaurant is designed to attract. Understanding customer behavior helps you refine your approach to service, marketing, and menu design. Technology and Convenience: Meet Customers Where They Order Todays diners expect a smooth experience from start to finish.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

JUNE 4, 2025

Experience-driven design transforms restaurants, offering up an immersive journey from the moment diners step through the door until their very last bite. He stresses how true brand immersion extends beyond aesthetics to evoke specific feelings, balancing design elements to achieve desired atmospheres. What items are gluten-free?

Customer Experience 221

Customer Experience Customer Service Design Consumer Goods 221

Modern Restaurant Management

JUNE 24, 2020

Visa is introducing a range of locally designed programs and solutions to enable SMBs to drive efficiency and sales through acceptance of digital payments, building online businesses and incentivizing neighborhood support. She was recently recognized for her work in Hospital Technology’s Top Women in Restaurant Technology list.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

SEPTEMBER 8, 2022

Avoiding such a calamity will always be a top priority among restaurant managers, not only by optimizing sanitation and safe handling practices in-house, but also through rigorous sourcing and supply chain management. Traceability Is Essential. These conclusions will drive remediation to prevent further incident and minimize costly recalls.

Food Safety 474

Food Safety Operations Food Supply Food 474

Modern Restaurant Management

DECEMBER 26, 2019

During construction, longtime technology integrator and friend of Hani, Jose Rivas of Integrity Wire Solutions was brought onto the job to handle the video source installation and source broadcasting before The Old Plank’s grand opening in May, 2019. music, sports, and other audio/video (AV) entertainment) on the fly.

Sports 295

Sports Employee Relations Back of House Sourcing 295

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 27, 2022

The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 Make sure food comes from safe source s. billion by 2027. Thermometers should be calibrated at the beginning of each shift. Use software solutions to manage supplier certifications.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

MARCH 11, 2025

According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. He got creative on how to source employees. ” Technology is providing some solutions and enabling staff to focus on hospitality, according to Hope Neiman, Chief Marketing Officer for Tillster.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JUNE 8, 2020

Investigating recommended guidelines from various sources may seem overwhelming, but you will quickly notice significant overlap. While most team members want to follow instructions designed to keep everyone safe, changing familiar behaviors and habits can be challenging. Streamline Operations with Simple to Use Technology.

FOH 507

FOH BOH Front of House Food Safety 507