Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. “I found inspiration on my travels. .” Photo by Sylvain Gaboury/PMC).

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Culinary Cues

APRIL 3, 2020

How do we balance lower volume with financial needs of the operation? [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 386

Guest Recovery Social Media Kitchen Safety Food Safety 386

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. US Foods Holding Corp.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 17, 2021

New Design for Freddy's. Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. ” Franchise opportunities remain in areas across the U.S.,

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. . Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. There aren’t a lot of products that are transparent about what is in your food.” “The biggest thing about Clean Juice over everything else is that you can trust the product and brand.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. So, what could a better designed and delivered beverage program mean for the channel? The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. An Unpopular Year. In December, quick service restaurant chain customer transaction declines were down -8 percent versus last year.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

DECEMBER 12, 2019

A detailed look at Salata’s restaurant design and layout. The introduction of the franchising microsite follows a number of brand milestones for Salata in 2019, including: The debut of a new restaurant design (February). ” Perfectly Designed Pizza Hut. Financial requirements. A rebrand (June). " Karamo Brown.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. " Reducing Food Waste. Changes at the Top for McDonald's. " Joe Erlinger. "Joe

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Caught me on a good day…On average, guests tend to be the stingiest when tipping on Sundays and the most generous on Thursdays.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. Supply Chain Shortages. One of the biggest pain points during and after the pandemic was supply chain. Ease Labor Shortages.

Kitchen Safety 421

Kitchen Safety Food Supply Fast Casual Food Safety 421

Black Box Intelligence

DECEMBER 2, 2021

Delivery exploded during the pandemic, and some operators are even exploring designing their buildings for off-premise sales. For example, off-premise sales are associated with lower food quality. Challenges of food delivery for restaurants. All food doesn’t travel well. Third party delivery vs. self-delivery.

Delivery 98

Delivery Operations Customer Service Food Order 98

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

OCTOBER 4, 2021

Of those who suffered from a poor experience upon arrival, 40 percent had to flag down staff to let them know they were picking up their order, 40 percent had to wait in the general order line due to no designated pickup, and 20 percent stated their order was missing from the pickup shelf. Loyalty programs are most popular for fast food.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. These are the people that feed America.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. " On #GivingTuesday (Dec.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

FEBRUARY 14, 2020

” Southern Glazer’s Wine & Spirits is celebrating its 19th consecutive year as the host of the Food Network & Cooking Channel South Beach Wine & Food Festival presented by Capital One (SOBEWFF®), a star-studded, five-day destination event, held February 19 – 23.

Back of House 329

Back of House Hotels Design Events 329

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. James Beard Foundation Mentorship, presented by KitchenAid, is designed to empower and engage a network of culinary leaders. Army as First Lieutenant at Fort McPherson, Ga.,

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50. Pet Supplies Plus.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

7 Shifts

JANUARY 11, 2021

When it comes to making it through the winter, the health of your staff and guests is item number one. Keeping your staff and your guests safe and healthy is the most essential thing we can do. Accept and Approve time-off requests for sick employees, and make sure you give ample time off for recovery. Resources ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Production speeds are being tracked to increase and meet demand needs, reaching an average of 360 baskets of fried foods a day. In total, approximately 14,580 lbs.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

Modern Restaurant Management

FEBRUARY 14, 2020

Postmates found that chocolates, flowers & food are all as popular as ever on Valentine’s day, as you’d expect, but this year they took a look at the romantic orders for February 14 that are a little less expected. Another big non-food or flower delivery? Food Waste is Higher. Unique Valentine's Day Trends.

2020 305

2020 Waste Food Order Point of Sale 305

Modern Restaurant Management

MAY 5, 2020

Yelp for Business : Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. Yelp Virtual Services. who provided business advisory and restructuring services.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. US Foods Holding Corp. The kits are available while supplies last and are designed for any qualifying independent restaurant operator in the U.S. PPP Goes Flexible.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. percent, the worst result in the last two years and the only time guest counts declined by more than 3.0

2019 211

2019 Point of Sale Small Business Consumer Goods 211