Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks. Takeout For Good. Aramark Creates Safety Plans.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

JUNE 17, 2021

New Design for Freddy's. Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station.

Franchise 173

Franchise Franchising Food Truck Loyalty Program 173

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Supporting Independents. Ocean Spray Cranberries, Inc.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years. Sandy Reinhardt joined Schostak Brothers & Co.,

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 101

Catering 2024 2023 Guest Recovery 101

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. In this edition of MRM Research Roundup, we feature the impact of third-party delivery in a revealing study from SevenRooms, stats on the pandemic year, the tales told by foot traffic and the increasing popularity of breakfast items. hour in NY).

2021 136

2021 Point of Sale Fast Casual Delivery 136

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

Coaching 168

Coaching Point of Sale Customer Experience Retail 168

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Restaurant Recovery Stats.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 144

Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

FEBRUARY 14, 2020

The Foundation has already refurbished a number of basketball courts in Baton Rouge, and has plans to make a dramatic impact on the lives of young athletes as the brand continues to grow by providing equipment and rebuilding fields and parks. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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Back of House Hotels Leadership Design 132

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

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2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

DECEMBER 14, 2020

ClearPath Solutions launched Step Up to The Table, a three-part initiative designed to garner support for local restaurants. In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Make it This Winter. US Foods Holding Corp.

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Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.”

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

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2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Grubhub launched the third annual "State of the Plate" report.

2021 155

2021 Loyalty Program Mobile Ordering Consumer Goods 155

Modern Restaurant Management

FEBRUARY 14, 2020

Womply unveiled its third annual State of Local Restaurants report – a comprehensive look at when local restaurants do the most business, seat the most guests, and more. Unique Valentine's Day Trends. Another big non-food or flower delivery? The top ice cream flavor ordered on Valentine’s Day? Chocolate Chip Cookie Dough.

2020 122

2020 Waste Food Order Point of Sale 122

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. President Trump signed H.R.7010

Guest Recovery 155

Guest Recovery Food Safety Employee Relations Mobile Ordering 155

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. Of course, smaller parties mean smaller checks per table.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

MAY 5, 2020

Yelp for Business : Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. Yelp Reimagines Business Owner Platform. Yelp Virtual Services. Engage Acquires Boston Market.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4

2019 84

2019 Point of Sale Small Business Consumer Goods 84