Foodable

OCTOBER 30, 2020

Listen to "Customer Experience Management | Season 2, Vol. Ovation is a customer experience and engagement platform that specializes in actionable guest feedback for multi-unit restaurants and retailers. When you look at the value of guest feedback, it is so critical to find and fix problems fast.” 4: Ovation" on Spreaker.

Customer Experience 88

Customer Experience Guest Recovery Management Management 88

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JULY 30, 2020

But the resiliency of this sector is not to be underestimated: Navigating all new business pressures, management took on every challenge thrown at them to keep their heads above water and prepare for the next wave of normalcy. The goal is to emerge from this crisis stronger than ever. Overwhelming? Yes, absolutely. How to Emerge Stronger.

Guest Recovery 188

Guest Recovery Food Safety Fine Dining Management 188

Culinary Cues

MAY 23, 2021

To take full advantage of this opportunity – chefs, restaurateurs, cooks, servers, and managers must put on their creative hats and devise new solutions, to build ideas into actions, to bring to fruition the new and exciting ways that the restaurant industry can regain all that it has lost. AN INEVITABLE RECOVERY. “It

Guest Recovery 445

Guest Recovery Front of House Employee Relations Food Truck 445

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. Takeout & delivery are changing the way restaurants operate ?? Tomoyuki Iwanami, Owner of Kaikagetsu NYC Kaikagetsu isn’t alone in switching to a delivery-based restaurant model.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Culinary Cues

APRIL 3, 2020

We may not be able to predict the future, but effective managers are always sifting through the “what if” scenarios and building a strategy for dealing with them. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 319

Guest Recovery Social Media Kitchen Safety Food Safety 319

Modern Restaurant Management

JULY 30, 2020

But the resiliency of this sector is not to be underestimated: Navigating all new business pressures, management took on every challenge thrown at them to keep their heads above water and prepare for the next wave of normalcy. The goal is to emerge from this crisis stronger than ever. Overwhelming? Yes, absolutely. How to Emerge Stronger.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MAY 18, 2022

For the same time period, takeout and delivery sales were down seven percent. The restaurant recovery is real in major markets across the U.S. Guests in the Midwest were slightly more generous this quarter, with Indiana coming in at the highest across all tipped transactions with an average tip percentage of 21.29

Dine-in 180

Dine-in Guest Recovery Merchandise 2022 180

Modern Restaurant Management

MAY 6, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Continue to pay attention to distributor delivery days and times : Currently, most distributors are letting the local distribution centers make the calls on delivery days and times.

Supplies 165

Supplies Guest Recovery Food Supply Communication 165

Modern Restaurant Management

AUGUST 6, 2021

hard with many having to shut their doors altogether,” said Julia Howell, product marketing manager for NEXT Insurance. In the “great reopening”, many restaurants adjusted their business plans in order to survive the pandemic, adding outdoor seating, serving takeout and delivery, or consolidating staff.

Insurance 197

Insurance 2021 Guest Recovery Point of Sale 197

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Restaurants are employing more delivery drivers than ever.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 6, 2021

Restaurants found themselves facing many unknowns, from how long their doors would be closed to how to manage staff. However, the post-pandemic industry will face new challenges even as recovery begins. As a result, restaurants have shifted advertising efforts and now highlight safety protocols for staff and guests.

Kitchen Safety 189

Kitchen Safety Guest Recovery Employee Relations Technology 189

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. A mobile order and pay solution with high quality back-office software and POS integration will manage this all digitally, making for a smoother end of service. Reduce Wait Times.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

Restaurant365

MAY 22, 2020

While the pandemic has impacted restaurants of all sizes over the past few months, the need to effectively manage and engage your staff has never been more pertinent in ensuring your restaurant’s continued viability. Recruiting better candidates to re-engage your workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

APRIL 1, 2020

Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. This crisis has highlighted how delivery and takeout channels are the new norms in the industry. Consider adjusting your delivery protocol to embrace "standoff handoffs."

Guest Recovery 165

Guest Recovery Customer Experience Social Media Food Order 165

Goliath Consulting

DECEMBER 12, 2020

AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2). Improve Management and Productivity. Better Delivery. Off-premise dining will continue trending in 2021, with the food delivery market expected to expand (1).

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

The Restaurant Group

JULY 7, 2020

While dealing with all the new business mandates, restaurant managers and operators have taken on every challenge thrown at them and kept their heads above water all while preparing for the next phase of normalcy. . The goal is to emerge from this crisis stronger than ever. How to Come Back Stronger. Agility Planning.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Restaurant365

JUNE 3, 2020

(June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Restaurant365’s new features address the key areas currently facing restaurants: re-hiring, staffing, customer safety, delivery and profitability. “As

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Modern Restaurant Management

OCTOBER 19, 2021

Many restaurants now incorporate electronic ID checking machines or set point of sale reminders to specify the birthdate a guest must be born on or after to be served alcohol. Tennessee for example passed a new law that allows carryout and delivery of alcohol that expires in 2023. Currently, 16 states and Washington, D.C.

License 215

License Point of Sale Employee Relations Restaurant Law 215

Modern Restaurant Management

DECEMBER 15, 2020

Restaurants are serving guests who are more digitally enabled than ever before. These digital channels not only provide new capabilities such as third-party ordering, off-premises and contactless delivery or the use of ghost kitchens, they also create new opportunities to leverage AI and enhance the customer experience.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

OpenTable

APRIL 23, 2020

OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. First, an enhanced restaurant management platform. OpenTable’s software has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability.

Pricing 105

Pricing 2020 Guest Recovery Reservations 105

Modern Restaurant Management

SEPTEMBER 27, 2021

Plan for off-premise growth : new behaviors will stick, with higher anticipation of incremental off-premise consumption like pickup and curbside delivery. Plus, consumers expect to continue utilizing incremental off-premise consumption like takeout, delivery and curbside pick-up post-COVID. visits per month and full service by 3.4

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to ramp up takeout and delivery operations. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to ramp up takeout and delivery operations. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs have left no stone unturned: they’ve employed third-party delivery services, moved further toward e-commerce, and set up outdoor dining to engage with patrons safely. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up.

Guest Recovery 178

Guest Recovery Online Ordering Point of Sale Retail 178

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Foodable

DECEMBER 14, 2021

Schatzberg and Frischling chat with Steve Heeley, chief executive officer at Pokéworks, Dirk Izzo, president and general manager at NCR Hospitality, Sterling Douglass, co-founder and chief executive officer at Chowly,Inc., Click here for more recovery and relief information for restaurant, hospitality and food service operators.

Guest Recovery 79

Guest Recovery Leadership Franchise Franchising 79

The Restaurant Times

MARCH 8, 2022

Takeout and delivery are insufficient. In practically every part of your operation, your restaurant management team must be decisive, move quickly, and cut to the bare essentials, but keep an eye out for fresh opportunities in this trying period. . Optimized Delivery Services . New Operating Procedures. Source: CNBC.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Naf allows us to align and grow with a clearly differentiated restaurant brand with fantastic food, run by a seasoned and successful management team.” Modular Chicken.

Franchise 203

Franchise Franchising 2020 2021 203

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. At the same time, make sure to keep pace with delivery logistics technology and invest in your ventilation systems—just a few simple adjustments could win return customers.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63