Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

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Modern Restaurant Management

JANUARY 3, 2024

. – Peter Kellis, Founder and CEO of TRAY As consumers continue to prioritize convenience, we believe the expectations that restaurants offer an accessible and seamless experience will continue to rise, particularly in the fast-casual category. 2024 will be a year of value and beverage innovation.

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Here are a few examples of each: First-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. To enhance profits, effective food cost management is key.

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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Modern Restaurant Management

APRIL 1, 2020

As the novel coronavirus outbreak leads to state-mandated dining room closures, many food service franchisors are struggling to maintain business. CEO Michael Haith discusses the innovative strategies Teriyaki Madness is utilizing to deal with the current health crisis.

Technology 180

Technology Healthcare Social Media Mobile Ordering 180

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. The new wave of restaurateurs will learn from the recent crisis and will focus on sustainability of operations by leaning hard into delivery, take-home, curbside pick-up, contactless payment, and other enabling technology. Innovators will find their own way.

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2021 Email Marketing Online Ordering Advertising 159

Apicbase

OCTOBER 17, 2023

” A Glimpse into Kotipizza’s Empire: Kotipizza: A 305-unit fast-casual chain. Guest Experience: A focus on in-house takeout and delivery. “75% 75% of revenue comes from online orders, both delivery and takeout.” Innovative Strategies: Dynamic Pricing: “Delivery is cheaper during off-peak hours.

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Fast Casual Franchise Franchising 2000 52

Apicbase

OCTOBER 17, 2023

” A Glimpse into Kotipizza’s Empire: Kotipizza: A 305-unit fast-casual chain. Guest Experience: A focus on in-house takeout and delivery. “75% 75% of revenue comes from online orders, both delivery and takeout.” Innovative Strategies: Dynamic Pricing: “Delivery is cheaper during off-peak hours.

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Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food.

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Kitchen Safety Food Supply Fast Casual Food Safety 143

Modern Restaurant Management

JANUARY 13, 2021

.” Insight #1: 30 percent of respondents reported using drive-thru and takeout more or much more than pre-pandemic, and 25 percent increased their use of delivery. Respondents reported forming new habits as a result of the pandemic, primarily turning to contactless, delivery, and takeout options in the wake of stay-at-home orders.

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2021 Fast Casual Consumer Goods Loyalty Program 163

Foodable

MARCH 4, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

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Foodable

APRIL 28, 2022

Listen to "Fast Casual Nation - Craig Erlich" on Spreaker. The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. Produced by Lisa Pepe.

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Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. Think paper straws versus plastic.

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Fast Casual Front of House Fine Dining Mobile Ordering 122

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

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Hospitality Food Consumer Goods Point of Sale 149

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. – Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing! .

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2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. However, this sales growth wasn’t a function of selling more food, it was a function of selling the same amount (or less) food at higher costs.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. million meals in just six weeks.

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2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

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2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services.

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2020 Loyalty Program Mobile Ordering Fast Casual 192

Foodable

NOVEMBER 9, 2021

In this special keynote session from Fast Casual Global , host and pioneer of the fast casual segment, Paul Barron, explores how Consumer insights and brand connections will create the next phase of growth in food service. Food away from restaurants is going to be the big factor, and will continue to scale.

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Fast Casual Casual 2022 Events 78

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

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2020 Mobile Ordering Point of Sale Fast Casual 161

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

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Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. That only compounded the challenge for brands to reach consumers with updates, including the fact that they were still open for pick-up and delivery.

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2020 Online Ordering Point of Sale Cash Management 148

Foodable

APRIL 21, 2021

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Fred Morgan, the co-founder of Fired Pie , to explore menu innovation, packaging, and how to leverage social media marketing to drive sales. Some things we post and it takes off, other times it doesn’t.

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Fast Casual Social Media 2013 Mobile Ordering 79

The Restaurant Group

SEPTEMBER 16, 2020

The restaurant industry is nothing if not innovative and resilient. Through this innovation and will to thrive, businesses in the industry can capitalize on the opportunities available in this new environment. Most expected delivery to be their saving grace, but quickly picked up on the benefits of curbside pickup.

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Online Ordering Delivery Point of Sale Customer Service 148

Rocket Fuel

DECEMBER 7, 2022

The past year brought new restaurant technology, limitless LTOs, spicy celebrity collaborations, and innovation beyond our imaginations! Delivery and digital: Contactless is king. Delivery and digital channels continue to grow, and it’s clear that contactless ordering is here to stay. Health foods. Star-studded marketing.

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Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Updates and innovations continue to happen every day and staying on top of them can help you understand which ones will benefit your business the most. Boost Deliveries & To-Go Orders. Self-Ordering Kiosks. Digitized Payments.

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Online Ordering Mobile Ordering Fast Casual Point of Sale 136

Modern Restaurant Management

SEPTEMBER 21, 2021

Every person has their own likes, dislikes and preferences when it comes to food. According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. One team member assembles the order.

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Dietary Restrictions Online Ordering Customer Experience Fast Casual 180

Aaron Allen & Associates

MAY 10, 2024

This article delves into how innovative financing structures can not only safeguard but also propel your business forward in uncertain times. Foodservice Manufacturing REITs This is a niche area where REITs might invest in properties used for manufacturing and distributing food products. What Are REITs?

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Hospitality Fast Casual Cash Management Hotels 52

The Restaurant Group

DECEMBER 31, 2020

Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. The lack of time to pivot from mainly indoor dining to virtually only delivery and takeout meant that most restaurants outsourced delivery to third parties, such as DoorDash, Uber, and Postmates.

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2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. The Delivery Dilemma. However, navigating the delivery landscape is much easier said than done. Compliance Is Key.

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BNG Point of Sale

SEPTEMBER 2, 2021

A Guide to a Restaurant’s Ideal Profit Margin for Food . Ideal Profit Margin for Food . The food business is notoriously tough. A Guide to a Restaurant’s Ideal Profit Margin for Food . 30% food costs . Food Trucks . 30% labor . 30% overhead expenses . 10% profit .

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Food Truck Loyalty Program Food Point of Sale 52

Foodable

DECEMBER 7, 2020

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Chapman serves as a structural packaging designer, and Mardi is an innovation strategist.

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Fast Casual Casual Innovation Customer Experience 61