7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Fresh: Modern vegan and vegetarian food with an emphasis on whole and natural ingredients. Umami Burger : Casual burger spot with an empaths on flavor. Fast Food Chains. Menu design.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Cheetah

APRIL 12, 2021

In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. To say that ghost kitchens and third-party delivery services are experiencing a boom would be a gross understatement. Increased Demand for Food Delivery. Reading Time: 4 minutes.

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Delivery Food Online Ordering 2030 148

Deliverect

FEBRUARY 16, 2020

In the era of food delivery, offering online ordering, delivery and takeaway is a smart strategy to appeal to a vast audience of potential customers. When you start delivering meals, it’s crucial to invest in the right food delivery software, in order to keep things tidy and efficient. How does it work?

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Delivery Management Management Food 91

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 In spite of earning the biggest in-house tips, bars were hit hardest on takeout, with the median online and delivery tip falling from almost 10 percent to 8.54 percent to 8.07

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Fast Casual Fine Dining Employee Relations Customer Service 197

Modern Restaurant Management

MAY 13, 2024

To stay in the know, 46 percent of today’s diners want the ability to view their loyalty point balance, 48 percent want to place a delivery request and 56 percent want to track their order from their mobile device. The Index revealed 57 percent of consumers have canceled a delivery order after seeing the additional fees.

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Pricing Loyalty Program Mobile Ordering Customer Service 197

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

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Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

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Food Food Safety Front of House Fast Casual 189

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all.

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Fast Casual Food Food Order Mobile Ordering 109

Deliverect

SEPTEMBER 2, 2019

With the whole restaurant industry getting on the delivery bandwagon, you may be feeling the heat and wondering if it’s time to jump on yourself. But is food delivery worth the investment? Rest assured: not only does delivery pay off, it’s not all that hard to get into – especially if you work with us!

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Delivery Food Online Ordering Front of House 94

Modern Restaurant Management

JANUARY 30, 2024

When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Nearly 50 percent of survey respondents reported they spent less time dining out at fast casual, full service and breakfast spots. percent YOY.

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2024 Fast Casual Point of Sale 2023 162

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. The brand is now considering franchising.

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Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast Casual.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 5, 2019

Food delivery apps like DoorDash and Uber Eats are reshaping the industry. The delivery-only business model has attracted some unexpected players. Whether eateries are using a third-party or handling in-house, delivery places enormous demands on their networks. No real estate, tables, chairs and waiters.

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Delivery Online Ordering Fast Casual Magazine 157

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models.

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Franchise Franchising 2022 Fast Casual 196

Foodable

NOVEMBER 20, 2020

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Based in New York City, Figure 8 Logistics is a food delivery consulting agency.

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Delivery Fast Casual Casual Sustainability 90

Modern Restaurant Management

JUNE 15, 2022

If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 Looking for some ideas to help your casual dining establishment thrive? According to recent data from Morning Consult , 75 percent of U.S. billion during 2022-2026.

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Casual Design Fast Casual Outdoor 208

Modern Restaurant Management

JANUARY 29, 2020

As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

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Delivery Front of House Fast Casual Customer Service 184

Touch Bistro

AUGUST 20, 2021

In the past few years, the demand for third-party food delivery services has been on a steady rise. But during COVID-19 pandemic, the top four food delivery apps (DoorDash, Uber Eats, Grubhub, and Postmates) more than doubled their business to bring in a combined revenue of roughly $5.5 In the U.K. In the U.K.

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Delivery Loyalty Program Online Ordering Food 52

Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Similarly, the State of Mobile 2021 report by App Annie found mobile orders of food and food delivery in the US grew by 105 percent in the past year. million new downloads.

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Mobile Ordering Fast Casual Download Customer Experience 218

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

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Food Food Supply Franchise Franchising 238

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Almost universally, it was found to be the nation’s second favorite Super Bowl food.

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2024 Loyalty Program Food Order 2030 196

7 Shifts

JANUARY 26, 2021

Here are a few ideas: Contactless is King While contactless cards, drop off delivery, app-based payments, and QR codes have been around, the pandemic has made them more popular than ever. For fast-casual and quick-service restaurants—no more lines. Our #1 thing is that we don’t want to discriminate how people get our food.

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2021 Front of House Social Media Back of House 370

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Just don’t think too hard about how that’d work.

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Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Your customers need to know that they can depend on you to safely prepare their food and to keep it hot, in the moment they want to pick it up or have it delivered. Focus on Personalization.

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Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever. Meeting or Exceeding Customers’ Needs.

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Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

APRIL 26, 2023

For context and some consolation, year over year, frequency across quick service restaurants (QSRs), fast casual and full service remained steady. According to the Bureau of Labor Statistics Food-Away-From-Home prices (+8.8 percent YOY) exceeded Food-At-Home prices (+8.4 percent YOY) for the first time in 18 months.

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2023 Fast Casual 2022 Pricing 159

Web Diner

AUGUST 5, 2020

As delivery becomes more prevalent, customers may be unaware that they’re paying more than they were used to. And that’s before adding any delivery fees or tipping. In response to the pressure from third-party delivery platforms, restaurants are implementing new delivery pricing strategies. observed in fast-food chains.

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Delivery Pricing Fast Casual Online Ordering 57

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

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Hospitality Food Mobile Ordering Beverage 78

Restaurant Clicks

MAY 6, 2021

Fare Well is a restaurant that serves up comfort food that is plant based. Fare Well is a “retro chic” casual dining restaurant that offers patio dining as well as takeout. Fare Well has won the Cupcake Wars on the Food Network, so make sure you save room for dessert! You can also order entire cakes from Fare Well. Order Online.

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Fast Casual Food Online Ordering Casual 78

Modern Restaurant Management

DECEMBER 16, 2020

. “QSR brands were already very offer-driven and had been promoting delivery through services like Uber Eats and Doordash, so they were better positioned to adapt and respond during this crisis, said Kevin Krim, President & CEO of EDO. Bob Kraut, EDO Strategic Advisor and Former CMO, Papa John’s International.

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Fast Casual Advertising Casual Online Ordering 145

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. To enhance profits, effective food cost management is key.

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Our Convenience Store Trends Report found 76 percent of consumers surveyed have purchased prepared food from a c-store.

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Fast Casual Customer Service Sustainability Customer Experience 189

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service.

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FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

OCTOBER 12, 2022

But rapidly rising labor and food costs over recent months has heightened pressure on already tight restaurant margins. Recently, Thanx customer Velvet Taco, the Dallas-based fast-casual restaurant serving globally inspired tacos, has done just that with the launch of their Hidden Backdoor M enu. million members to 27.4

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Loyalty Program Merchandise Mobile Ordering Fast Casual 188

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable.

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Equipment Customer Experience Fast Casual 2023 117

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food.

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Kitchen Safety Food Supply Fast Casual Food Safety 168

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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2022 2030 Food Supply Recruiting 207