Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Focus on Personalization. Create Frictionless Transactions.

Customer Experience 238

Customer Experience Fast Casual Customer Service Mobile Ordering 238

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 180

Online Ordering Point of Sale Management Management 180

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

DECEMBER 5, 2019

Food delivery apps like DoorDash and Uber Eats are reshaping the industry. The delivery-only business model has attracted some unexpected players. Whether eateries are using a third-party or handling in-house, delivery places enormous demands on their networks. No real estate, tables, chairs and waiters.

Delivery 134

Delivery Online Ordering Fast Casual Magazine 134

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

The Rail

JANUARY 19, 2023

But let’s talk specifically about the food industry. Tech optimization in the food industry is ever-evolving, mainly because of the constant changes in the hospitality and restaurant sector. The food industry is doing its best to capitalize on the transition to a more digitally-focused world. Another disadvantage could be cost.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. How do crayons save the day? Crayons Make Kids-and Parents-Happy.

Fast Casual 193

Fast Casual Fine Dining Casual Consumer Goods 193

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Taka Tanaka, CEO of AUTEC Sushi Robots.

Fast Casual 122

Fast Casual Front of House Fine Dining Mobile Ordering 122

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Consider using smaller tables for smaller groups, flexible seating options, and appropriately-sized dining areas for different occasions (e.g., casual dining vs. fine dining). The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. Quick-service and fast casual restaurants fall under the limited-service umbrella. Family dining restaurants. Fast casual restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Limited-service includes quick service, and fast casual.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

The Restaurant Group

NOVEMBER 19, 2019

Food Cost Management. Not much can spell disaster for a food establishment faster than high or fluctuating food cost. Food cost goals change depending what style of food service you provide; fast food, fast casual, casual dining, or fine dining.

Management 68

Management Management FOH Fast Casual 68

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. pickup, delivery, drive-thru, ghost kitchens).

2022 183

2022 Hospitality Loyalty Program Point of Sale 183

7 Shifts

JUNE 4, 2021

Food cost percentage. For fine dining, around 30 percent. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Food Cost Percentage. What is food cost percentage? Food cost percentage is the ratio of the cost of food inventory to the amount of revenue it generates.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. The imbalances previously plaguing labor markets as well as the demand for dine-in experiences seem to be right-sizing amidst the current environment’s “norms.”

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

The Restaurant Group

JANUARY 12, 2021

Contrary to popular belief, now is a good time to start a food business because some great locations are available at a fair price. Sure, restaurant layout and footprints have shrunk considerably, but this means that you won’t need a lot of space to provide a dining experience that delights your patrons and keeps them coming back for more.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Hiring is routinely one of the most difficult tasks in food service. What type of restaurant are you looking to open? Check out these successful restaurant ideas.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option. Connecting with the Home Chef.

Fine Dining 243

Fine Dining Online Ordering Dine-in 2007 243

Restaurant Clicks

DECEMBER 17, 2021

You can also frequent Dumbo’s famous flea markets and food markets to fill up on local eats and search for unique trinkets. If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Restaurant Clicks

DECEMBER 30, 2021

The food scene here also has excellent dishes to offer tourists and locals looking for a tasty meal in a casual, comfortable atmosphere. I was happy to enjoy Brooklyn’s low-key, friendly vibe at its many sushi restaurants, which I would’ve normally written off as fine dining establishments. Sumi Sushi.

Fine Dining 111

Fine Dining Fast Casual Online Ordering Front of House 111

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

The Restaurant Times

OCTOBER 8, 2021

Shivashish Pandey comes with over 20 years of professional experience; he most recently served as the Director & CEO at Fast Food Indonesia, which owns and operates KFC Indonesia. KFC Indonesia’s 80% of orders used to be either dine-in or take away with over 18% off-premise through aggregators before covid.

Management 52

Management Management Food Safety Food 52

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining.

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. The Delivery Dilemma. However, navigating the delivery landscape is much easier said than done. Compliance Is Key.

2019 169

2019 2020 Employee Relations 2030 169

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. In addition, table ordering systems such as tablets have also streamlined payment processing, while self-service kiosks have increased the convenience of dining out (can increase your sales). .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

The Restaurant Times

SEPTEMBER 22, 2021

Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. Now, each restaurant brand will come up with a food delivery focussed brand of their own. The hybrid model combines elements of both dine-in, delivery and takeaway into one experience. Source: TechCrunch.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Future Food

OCTOBER 19, 2022

It has tested the strongest of families at the best of times, and is pertinent to my family right now, yet had previously acquired very little of my attention: Conquering the challenges of ‘Family Dining’ It’s amazing how your perceptions shift and expectations towards food and hospitality are moderated once you have children.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Restaurant Engine

DECEMBER 23, 2020

#3: Enhance Outdoor Dining. Another tip for restaurant success includes refining your al fresco dining options. People who aren’t comfortable eating inside your restaurant are often completely fine eating outside. Even after the pandemic, outdoor dining is sure to stay popular. 4: Refine Take Out and Delivery.

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Dennis Becker, CEO, Mobivity.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Restaurant Clicks

DECEMBER 6, 2021

You can find this traditional sushi bar with an authentic, fast-paced street food energy located in the Chinatown Plaza right across the interstate from the Vegas Strip. In my opinion, Esther’s Kitchen is the best Italian food restaurant in Vegas. I started with the housemade sourdough with basil ricotta.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40