Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

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POS Operations Loyalty Program Seasonal Menu 116

Modern Restaurant Management

MARCH 2, 2020

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. According to Forbes , by the year 2025, the online food delivery industry will reach $200 billion.

Supplies 207

Supplies Delivery Food Supply Back of House 207

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

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Delivery Cash Management Point of Sale Back of House 130

Focus POS

APRIL 16, 2020

With the advent of social distancing, restaurants are struggling to find ways to maintain operations and stay afloat. . Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. .

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Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

DECEMBER 18, 2023

Ultimately, after a tumultuous few years, 2023 was better than many operators predicted. According to the survey data, 45 percent of operators reported a surge in same-day sales between August 2022 and August 2023. Automation is key in saving operators time and money by improving efficiency and streamlining repetitive tasks.

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2024 2023 Back of House 2022 192

Cheetah

NOVEMBER 4, 2021

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. The question for restaurant operators now is: What’s next? New Law Demands Transparency from 3rd Party Delivery Apps. Why Itemized Bills Are Good for Restaurants.

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Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

JANUARY 28, 2020

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. consumers order delivery or takeout once a week. Projected U.S.

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Delivery Consumer Goods Online Ordering Customer Service 191

Modern Restaurant Management

OCTOBER 15, 2020

As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. In fact, delivery has become mission critical. Launching and scaling delivery involves a lot of moving parts.

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Delivery Social Media Loyalty Program Customer Service 221

Squirrel Systems

MAY 17, 2024

The restaurant industry is dynamic and constantly evolving, making growth and expansion exciting and challenging for operators. Restaurant operators can create a stable and sustainable growth path by focusing on these key areas. Partner with delivery platforms or develop your system to cater to the growing demand for convenience.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). That means essentially ignoring the food cost percentage of delivery items.

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Delivery Food Food Safety Pricing 196

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. Emphasize Delivery.

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Mobile Ordering Customer Service Food Safety Customer Experience 459

Modern Restaurant Management

SEPTEMBER 10, 2020

The UAV industry is on the cusp of an historic decade with on-demand drone delivery solutions taking flight. Both tech giants like Amazon and Alphabet as well as startups are rolling out new models of aerial delivery in a bid to appeal to consumers’ appetite for quicker, cheaper, on-demand delivery. A New Market Landscape.

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Delivery Consumer Goods 2024 Food Safety 242

Cheetah

MAY 14, 2021

In the background of the coronavirus pandemic, the cries of restaurants over the way 3rd-party delivery apps are oppressing them finally reached San Francisco decision-makers. In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. 3rd Party Delivery Apps, Can’t Live With Them.

Delivery 125

Delivery Food Safety Point of Sale Customer Service 125

7 Shifts

JULY 14, 2020

Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Some service providers offer special prices/packages knowing these are tough times for restaurants so find out if labor, materials, equipment, and chemicals are included in the pricing.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

JANUARY 11, 2022

But these days, between labor shortages and challenges in the shipping industry, staff is scrambling just to keep day-to-day operations running smooth. With this knowledge, they can then adjust their delivery schedule to a more suitable time frame.

Operations 186

Operations Supplies Uniforms Employee Relations 186

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

Delivery 123

Delivery Hiring Transportation Food Safety 123

Modern Restaurant Management

MARCH 30, 2020

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. As a restaurant operator, it’s imperative to understand and adapt to this new type of customer or else risk significant losses. What does the delivery customer expect now? They expect safer food handling.

Delivery 188

Delivery Food Safety Mobile Ordering Customer Experience 188

Social Hospitality

JULY 15, 2022

Technologies such as food delivery, ghost kitchen setups, and automated communications helped scores of restaurants remain business-worthy through the toughest times in recent history. And this seems to be just the beginning of a new era in the way food business owners operate. That’s not all. Ghost kitchens grew from such.

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2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

JULY 7, 2020

Food delivery aggregators: You’re well past your expiration date. While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment.

Delivery 186

Delivery Social Media Online Ordering Restaurant Law 186

Modern Restaurant Management

FEBRUARY 15, 2024

Deploy Preventative Maintenance Engage with a revered service, to conduct preemptive inspections, averting the peril of equipment failures during critical operational periods. Empire Cooler Service offers a selection of high-grade equipment poised to meet any culinary challenge.

Kitchen Safety 114

Kitchen Safety Equipment Fine Dining Food Safety 114

Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant. Before signing a contract with a third-party delivery service, ask the following questions.

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Delivery Insurance Customer Service Online Ordering 231

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

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BOH POS Influencer Point of Sale 368

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. But the only thing harder than managing one delivery system is simultaneously managing two. Monitor Order Sources.

Delivery 206

Delivery Insurance Online Ordering Customer Service 206

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

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Delivery Operations Insurance Cash Management 78

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. Even as COVID-19 has gotten under more control, restaurant operators are still struggling with the impact it has had on the industry and on their businesses.

2021 185

2021 Food Supply Food Truck Supplies 185

Perfect Daily Grind

MAY 29, 2022

I spoke with two Kenyan coffee professionals to understand how typical Kenyan washing stations operate, as well as some of the challenges that coffee farmers face when using them. However, at some more modern washing stations, there are digital scales which automatically generate delivery slips. Read on to find out what they said.

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Operations Transportation Supplies Article 144

Modern Restaurant Management

OCTOBER 1, 2020

Many have started offering their menus on third-party delivery websites. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Looking at the data proves much of what we already know.

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Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

DECEMBER 15, 2023

That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. This lets restaurant operators preempt risks, tune up operations, offer a better dining environment, and make every experience a 10 out of 10.

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Equipment Customer Experience Fast Casual 2023 114

Modern Restaurant Management

SEPTEMBER 16, 2020

Delivery, takeout and drive-thru. 5-11 with 800 US respondents, one in three (36 percent) consumers reported using delivery, takeout and drive-thru “more or much more” vs. pre-pandemic. Those using delivery “much more” jumped from 19 percent in April to 37 percent in August. Chief among those habits?

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Delivery Loyalty Program Online Ordering Dine-in 199

Culinary Cues

APRIL 15, 2023

In small private entrepreneurships it is common for owner/operators to not take a steady salary so they might meet payroll or pay a vendor for recent deliveries. Even employees who work in restaurants are generally unaware how slim the margins are. Restaurant week is just one example. Please don’t ask us to take it on the chin.

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Seasonal Menu Café Point of Sale Social Media 451

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 Delivering Success with Ghost Kitchens.

Delivery 133

Delivery Kitchen Safety Social Media Online Ordering 133

Culinary Cues

DECEMBER 17, 2020

None, however, are as devastatingly out of the operators control as this pandemic. Even the best operators are at a loss for solutions. Those processing plants need to cover their substantial operational costs now that restaurant business has all but disappeared. Every day brings another college program closing.

Uniforms 471

Uniforms Cash Management Brewery Consumer Goods 471

Modern Restaurant Management

JULY 13, 2022

Direct Delivery. One of the benefits of operating a single-location restaurant is that you do not have to comply with rules and regulations of larger chain franchises. In order to succeed in 2022, it’s important that single-location restaurants consider what choices will get them on par with chain franchises.

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Franchise Franchising Operations Loyalty Program 204

Modern Restaurant Management

APRIL 28, 2020

From the expansion of drive-through operations, delivery services and curbside pick-up, to on-lot pop-up restaurants and even satellite locations, restaurants are using technology to survive and, in some cases, thrive in these challenging times. Restaurants Doubling Down on Drive-Thru, Curbside and Delivery.

Operations 156

Operations Point of Sale Customer Service Mobile Ordering 156

Modern Restaurant Management

AUGUST 16, 2022

When I read that more than half of restaurant operators said it will be a year or more before business conditions return to normal, and they expect food, labor and occupancy costs to impact profit margins in 2022, it made me think. By 2002, my partner and I founded a second operation: Sea Dog Brewing Co., Yes and no.

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2002 Delivery Consumer Goods Food Order 192

Modern Restaurant Management

JULY 22, 2020

Since the onset of the pandemic, Eemax has seen an increased demand from restaurants looking to implement more handwashing equipment. Restaurant inspectors, architects, and specifiers are looking to improve hot water delivery to their handwashing sinks, while complying with the two-foot rule (IECC C404.5.2)

Operations 190

Operations Food Safety Food Supply Equipment 190

Modern Restaurant Management

JANUARY 27, 2022

As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. Ghost kitchens allow operators to utilize commercial kitchens – sometimes in shared spaces with other brands – without the overhead of a full restaurant space and staff. Check all equipment.

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Kitchen Safety Food Safety Audits Food 206