EATER

AUGUST 18, 2023

Last week, World Central Kitchen arrived in Hawaii with food and supplies for first responders. Over the next several days, World Central Kitchen volunteers set up at food distribution locations on Maui and the Big Island, and within the first week of its arrival, the organization provided more than 16,000 meals to wildfire victims.

Tip Distribution 98

Tip Distribution Kitchen Safety 2010 Food Supply 98

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JUNE 16, 2020

For example, the L&L Colorado Springs, Colorado location used a small wagon attached to a remote-controlled car to bring food from the store to the parking lot during curbside delivery, top photo. Marketing : The company immediately changed its marketing approach to take-out and delivery service only. Elisia Flores.

Franchise 147

Franchise Franchising Leadership Food Safety 147

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

AUGUST 31, 2021

The report illustrates the continued impact of the COVID-19 pandemic on the restaurant industry and provides an updated look at key indicators and trends influencing the industry's recovery as of June/July 2021, including the current state of the economy, workforce, and food and beverage sales. Labor and Food Costs Remain Top Challenges.

2021 180

2021 Beverage Leadership Food Order 180

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Even as some of these supply chain hiccups and irregularities resolved, others popped up. That is, according to the professor, particularly true of the food we eat. “[Our Here’s how three owners are doing it.

Front of House 117

Front of House Food Supply Back of House Supplies 117

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. If you don’t learn to adapt and reinvent yourself, you’re not going to be successful, COVID or not.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. trillion), while food-at-home spending grew by 10%.

2024 52

2024 Operations 2023 Loyalty Program 52

Cheetah

OCTOBER 6, 2020

We’ve put together a list of government relief programs, information centers and community organizations – all Covid-19 resources to help you get through this crisis. To survive, restaurants were forced to pivot to takeout and deliveries. Reading Time: 4 minutes. Sign up here. The law created tax relief and new loan programs.

Restaurant Law 60

Restaurant Law Employee Relations Food Supply Government 60

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Source: MBB Management.

Operations 52

Operations Management Management Front of House 52

Perfect Daily Grind

APRIL 29, 2022

National Labour Relations Board files for injunction over firing unionised Starbucks employees. To certify as a B Corp, businesses must score over 80 points in five categories, including Governance and Environment. The food and beverage ingredients company acquired the roaster for CA $150 million (around US $117 million).

2022 124

2022 Point of Sale 2021 Café 124

EATER

APRIL 20, 2021

government will finally start disbursing targeted aid to one of the hardest-hit sectors of the U.S. What follows is an overview of the fund, including how it will help save certain establishments, including fast-food chains, how it will neglect other venues, such as recently closed restaurants, and how to apply. Restaurants.

Food Truck 111

Food Truck Document Small Business Point of Sale 111

EATER

MARCH 19, 2021

The past 12 months have seen restaurants navigate changing regulations with little guidance from the government. When we don’t have to be concerned with consuming drinks while wearing masks, boozy park picnics or a dinner party supplied with professional cocktails will be all the more enjoyable. Instagram pop-ups.

Kitchen Safety 116

Kitchen Safety Outdoor Food Safety Small Business 116

The Restaurant Times

JUNE 22, 2021

Some of the strengths that restaurants might have are – an innovative menu, good location, good food quality, low prices, satisfying customer service, attractive packaging, and quirky marketing. Look for ongoing consumer , food delivery and menu trends , upcoming festivals or events that can increase sales. .

Point of Sale 52

Point of Sale Social Media Restaurant Law Government 52

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many chains. Here is a compilation of restaurant industry-related Coronavirus updates.

2020 52

2020 Guest Recovery Point of Sale Employee Relations 52

Black Box Intelligence

NOVEMBER 1, 2021

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. Is your turnover better than your competitors?

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

EATER

MAY 15, 2020

But to some hourly employees, that core concept has rung hollow during the pandemic. Nevertheless, Jamie and about 20 other Waffle House employees crammed into their unit, working 12-hour shifts to keep the restaurant open and running on a limited menu as the businesses around them shuttered. “It Photo by Matthew Stockman/Getty Images.

Back of House 98

Back of House Employee Relations Customer Service Take-out 98

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

EATER

OCTOBER 15, 2020

Where stores and shopping centers can enforce mask use at all times and offices can send their workers home to operate remotely, food businesses are by nature tied to the act of eating, which requires taking off that mask. That’s when the money dries up.”

Outdoor 141

Outdoor Seating Small Business Customer Service 141

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

EATER

APRIL 6, 2021

About, I believe, a week and a half ago, the local government stepped in and forced an 8 PM curfew. They’re allowed to do delivery, I believe, till midnight, but they have to shut down at 8 PM every night. AK: So it’s a combination of pent up openings that would have happened maybe over the last year or so. OF : Yes, absolutely.

Hospitality 83

Hospitality Back of House Outdoor Government 83

Modern Restaurant Management

OCTOBER 4, 2021

Top frustrations when picking up orders include: order isn’t ready and having to wait (46 percent), food is ready but still having to wait (44 percent), food is cold (36 percent), order is inaccurate (36 percent), and no designated mobile order pickup line (22 percent). Loyalty programs are most popular for fast food.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

EATER

JULY 22, 2021

Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions. Tom McGovern.

Fine Dining 114

Fine Dining Back of House Dine-in Front of House 114

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Since the start of COVID-19, Nextbite has launched 15 brands and has added over 1,000 delivery-only restaurants nationwide. Ordermark Raises $120M in Series C Funding.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. That was up 5.7

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

SEPTEMBER 15, 2020

“Without assistance at all levels of government, many of these businesses will be forced to close their doors. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. US Foods Holding Corp. Unfortunately, many already have. On Point With Off-Premise.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 189

2020 Food Safety Food Supply Kitchen Safety 189

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent).

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Ghost Kitchens.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

EATER

OCTOBER 28, 2022

Service charges have become commonplace for things like online delivery and concert tickets, but they’re increasingly showing up in unexpected places — namely restaurants. Americans spent $87 billion at food services and drinking establishments in September alone, up 11.4 Prices for food at full-service restaurants rose 8.8

Customer Service 94

Customer Service Back of House Restaurant Law Employee Relations 94

Modern Restaurant Management

NOVEMBER 2, 2020

Owning the delivery revenue stream. Delivery has become a staple for restaurants who never thought it would have to be. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. Menu price changes.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” US Foods Holding Corp. Free Reopening Kits.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154