Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary. For franchise owners, maintaining uniform excellence across all outlets is key.

Loyalty Program 194

Loyalty Program Franchise Franchising Social Media 194

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

Fine Dining 195

Fine Dining Front of House Back of House Dine-in 195

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? Everything helps.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. While some had well established services already in place, others have had to start from nothing to provide these capabilities. Create Frictionless Transactions. The more you can integrate the better.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers.

Book 370

Book Management Management Restaurant Law 370

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Culinary Cues

APRIL 25, 2021

At the other extreme – an extraordinarily prepared, multi-course meal, touched by accomplished cooks, presented on a plate of fine china, in a pristine environment, with attentive service and complemented by exceptional wines will reveal all that food might attempt to be. The over-riding objectives are fast, consistent and affordable.

Food 418

Food Fine Dining Café Customer Experience 418

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Trends in the restaurant industry aren’t always about food or service.

2022 218

2022 Customer Service Online Ordering Website Management 218

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Restaurant Clicks

NOVEMBER 26, 2021

It’s also the perfect place for a private dining experience. Whether you’re planning a birthday, anniversary, or corporate dinner, Fort Worth has expansive restaurants and fantastic hospitality to make private dining unforgettable. Best Private Dining Restaurants in Fort Worth. Make a Reservation. Make a Reservation.

Fine Dining 106

Fine Dining Front of House Back of House Reservations 106

Modern Restaurant Management

APRIL 6, 2020

Social and review management has become an incredibly important part of the marketing mix in the restaurant industry, thanks to the growing proportion of online searches for dining experiences, as well as the increase in patrons making online reservations. Expectations of dining guests are on the rise.

Management 161

Management Management Fine Dining Social Media 161

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

FEBRUARY 16, 2022

Instead, management should consider adjustments that allow for a clear path for takeout and delivery drivers, whether that be through temporary (yet aesthetically pleasing) signage or an alluring component that keeps dine-in patrons to one side, and those who intend to grab-and-go to the other. Looking to socialize?

Design 223

Design Fine Dining Online Ordering Dine-in 223

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. For fine dining, around 30 percent. If it's not measured, it won't be managed. Prime costs.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Open for Business

FEBRUARY 21, 2024

While traditionally associated with fine dining, the prix fixe (pronounced “pre-feks”) menu has transcended its high-end roots, becoming a popular culinary trend. While à la carte lets guests customize each aspect of their meal, prix fixe pairs courses together, enabling chefs to showcase their skills and ensure balance.

Menu 78

Menu Seasonal Menu Fine Dining Social Media 78

EATER

APRIL 6, 2023

But after the flurry of press releases, joyful Instagram posts, and weapons-grade whining from a few who were left off the list, a somewhat altered Vancouver dining scene has emerged from the fray with hiked prices and impossible-to-score reservations. It’s a cash-grab for sure,” said one Vancouver chef who asked to remain anonymous.

Fine Dining 96

Fine Dining Reservations Pricing Cash Management 96

Mad Mobile

FEBRUARY 5, 2024

In fact, surveys show that 56% of people dine out at least twice a week! Instead, investing in new processes can streamline your eatery and cut costs while increasing efficiency and improving your customer experience! You won’t need a central POS terminal taking up room in your dining area.

Ordering 52

Ordering Fast Casual Mobile Ordering Fine Dining 52

Restaurant Clicks

NOVEMBER 25, 2021

Located right in the center of Little Italy, Born and Raised offers both an indoor dining room and outdoor dining options. While the establishment comes with a laid-back vibe with no dress code, they do require reservations. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation.

Fine Dining 112

Fine Dining Front of House Reservations Sports 112

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. Many sidewalks slant out toward the street.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Open for Business

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Customer experience is another factor, and your interior should resonate with the brand’s personality. You’re assembling a team that will define the culture and customer experience. Efficiency is key.

License 78

License Email Marketing Seasonal Menu Front of House 78

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Restaurant Clicks

NOVEMBER 17, 2021

Named for the late, larger-than-life founder, restaurateur, and friend to the stars, Arthur J left a hospitality legacy that his sons and grandchildren proudly carry on through excellent service and high-quality meals. Make a Reservation. Make a Reservation. Make a Reservation. Alexander’s Steakhouse. Chi Spacca.

Fine Dining 114

Fine Dining Reservations Back of House Seasonal Menu 114

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Open for Business

NOVEMBER 21, 2022

Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality. It falls under the umbrella of customer service. In a nutshell, it’s the relationship a business has with customers, before, during, and after their visit. Making the reservation.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Restaurant Clicks

OCTOBER 27, 2021

The soft classical music playing in the background on the piano is a nice touch that adds to the overall dining experience. The food presentation at El Gaucho is just like their service- exceptional. Don’t hesitate to try the Met Long Bone Ribeye and French Onion Soup if you drop by the Metropolitan Grill to dine.

Fine Dining 121

Fine Dining Reservations Back of House Dine-in 121

Restaurant Clicks

DECEMBER 6, 2021

With a city dedicated to wowing the customer and providing the ultimate entertainment, you know that the restaurant scene must be equally amazing. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. 3555 S Town Center Dr Ste 105, Las Vegas, NV 89135 Phone: 702-722-2099 Visit Website.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Restaurant Clicks

SEPTEMBER 5, 2021

Pittsburgh has several international dining options. Luckily, we compiled a list of some of the best restaurants in Pittsburgh that you should consider visiting to satisfy your dining needs. Bitter Ends provides window service to its customers ordering online. Make a Reservation. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

EATER

DECEMBER 13, 2021

I am one of those people who will bend over backward to forgive what is generally considered “bad service,” because service work is exhausting and frantic and I know I have the privilege of even being served. But he also sees adoption in fine dining. But after a while it’s like, c’mon, I do need a menu.

Fast Casual 103

Fast Casual Customer Service Reservations Fine Dining 103

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” Some would offer counter service at breakfast or lunch before switching to full service for dinner.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

MadMobile

AUGUST 11, 2022

From cafes to fine dining, your restaurant concept is the roadmap to the details of your new business. Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants?

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Restaurant Clicks

OCTOBER 5, 2021

Make a Reservation. playing live sports, and a classy modern dining room with a giant fireplace. Additionally, their outdoor dining patio is just as inviting during the summer months. Make a Reservation. Make a Reservation. Make a Reservation. Shanahan’s Steakhouse. Buckhorn Exchange. Urban Farmer.

Fine Dining 127

Fine Dining Reservations Seasonal Menu Back of House 127

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) This covers the customer base you're hoping to appeal to, your position in said market, and what you'll do to catch people's eyes. Who is your target customer? Mission Statement.

Point of Sale 397

Point of Sale Back of House Document Download 397