Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. And better customer service also translates to tangible savings.

POS 116

POS Operations Loyalty Program Seasonal Menu 116

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

The Restaurant Group

JANUARY 11, 2024

Tell a good story about your restaurant, one that makes it relatable and enticing to your target market. Branding will touch on your restaurant name, concept, slogan, menu, and customer service. Restaurant Design Once you establish your brand concept, it is easier to work on the design of your restaurant.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well. You need to be in sync with whatever the regulations are in your specific location.”

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. There are generally two approaches.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Thus, restaurant owners must prioritize cleaning, disinfection, and infection prevention to give customers peace of mind.

Kitchen Safety 183

Kitchen Safety Employee Relations Communication Point of Sale 183

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? What Makes Customers Happy?

Fine Dining 178

Fine Dining Kitchen Safety Customer Service Employee Relations 178

Modern Restaurant Management

MAY 6, 2021

To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. Restaurants lucky enough to have access to outdoor dining space had to balance the needs of the business with the safety of customers and employees.

Kitchen Safety 186

Kitchen Safety Guest Recovery Employee Relations Technology 186

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. But not in the way you might think. So what exactly does this future look like? The Shift to Co-Pilot Mode.

Back of House 193

Back of House Customer Experience Front of House Customer Service 193

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. Employee health.

Food Safety 216

Food Safety Document Guest Recovery Download 216

Modern Restaurant Management

MARCH 14, 2023

This surge of revenue and demand for food related services – mostly paid for through digital, contactless transactions – could potentially attract cybercriminals to commit acts of fraud all the more. This is due to two reasons.

Technology 180

Technology Cash Management Employee Relations Sustainability 180

Modern Restaurant Management

MAY 12, 2020

Does your dream design plan include demolishing and creating new walls? If possible, put your exact build-out design plans into the lease agreement to avoid any confusion or disputes with the landlord. Pitfall #9: Buying used equipment. If you buy used faulty equipment, there is usually no warranty and no refund.

Restaurant Law 139

Restaurant Law Equipment Hiring Design 139

Modern Restaurant Management

MARCH 23, 2021

Customer demand for delivery is 135 times higher than before COVID-19, according to Yelp. As a result, restaurants that have historically relied on in-person dining have either scrambled to create their own food ordering apps or have leaned on third-party services to do it for them. According to Salesforce , most consumers in the U.S.

Ordering 216

Ordering Online Ordering Food Order Customer Service 216

Crunchtime

FEBRUARY 21, 2022

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

The Restaurant Times

JUNE 1, 2022

In fact, an average American consumes ~23 lbs of ice cream and related frozen desserts every year. The location should have good visibility to attract customers from off the street. Purchase Equipment. Once you are done with the location, you can start designing the interiors and procuring the necessary equipment.

License 52

License Insurance Employee Relations Website Management 52

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. Britt Mills, Senior Director of Customer Experience at Mobiquity. Barry McGowan, CEO Fogo de Chão.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. Cross-contamination is a common way for pathogens and other contaminants to end up on a customer’s plate. Equipment-to-Food Cross-Contamination. Never store food outside of designated storage areas.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

The Restaurant Times

APRIL 8, 2022

If you are interested in starting a Quick Service Restaurant (QSR) in the UAE but holding back your aspirations due to limited financial resources, worry no more. The business plan should precisely capture your business objectives, industry-related factors, and financial viability. Purchase Kitchen Equipment.

License 52

License Kitchen Safety Employee Relations Mobile Ordering 52

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. Once the customer places the order, the kitchen staff is notified, and food preparation begins. Size of U.S. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Lavu

DECEMBER 12, 2022

Also, given their bulk and design, legacy point-of-sale systems are difficult to update and often require you to manually update the system yourself. Related: Top Restaurant POS Systems: The Comparative Buyer’s Guide iPad POS Hardware The only hardware you need for an iPad POS is the iPad. Request a demo of Lavu’s iPad POS system.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Perfect Daily Grind

AUGUST 11, 2019

Perhaps you’re entering as a potential employee with your CV in hand. But if you don’t have experience with disabilities, impairments, or mobility issues, it’s easy to overlook some features of your coffee shop that can make it unsafe or an unwelcome space for some customers. She tells me what factors were considered in their design.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. To be able to offer these types of resources means a lot.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

The Restaurant Group

JANUARY 27, 2020

In fact, seven of the top twenty trends listed by the chefs related in some way to sustainable and environmentally sound practices. 6+/10 adhere to start up/shut down equipment schedules. Sustainability and customer attraction. However, in many cases, it required regulation and time-consuming oversight.

Sustainability 88

Sustainability Recycling Compost Waste 88

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

JUNE 28, 2021

236 allows food service establishments to now sell mixed drinks for off-premises consumption. 5) it must be sold to a customer on the premises or by curbside pick-up. The law assesses “noticeable intoxication” from the viewpoint of employee who served the last drink when the employee served the last drink.

Restaurant Law 111

Restaurant Law Employee Relations Customer Service 2003 111

Harbor Touch

APRIL 17, 2018

Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. A permanent tax deduction is now available for equipment for small business under Section 179.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Perfect Daily Grind

MARCH 24, 2023

New brand Native Design launches line of coffee tools. Wed, 22 Mar Blank Street Coffee secures US $20 million investment to launch beverage subscription service. The chain’s new subscription service costs US $12 per week. Fri, 17 Mar – Newly unionised Heine Brothers employees reach new contract agreement with management.

2023 140

2023 Webinar Beverage Café 140

Bingage

JANUARY 15, 2020

Related Read: Different Types of Restaurant Establishments. b) Read restaurant topic related books, successful restroprenuer interviews. Know how much you need to set up a restaurant kitchen, cost on kitchen equipment, setting up a complete restaurant, food, staff, labour everything. Restaurant Marketing study.

Food Truck 96

Food Truck Employee Relations Email Marketing Point of Sale 96

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Army Officer.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

APRIL 1, 2020

The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. According to Fiserv , one third of QSR customers choose to pay with cash, and more than half of them say they prefer using cash for all transactions less than $25.

Cash Management 139

Cash Management Mobile Ordering Fast Casual Employee Relations 139