Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. SMS text messaging alerts to customers when orders are ready. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. The Delivery Dilemma. However, navigating the delivery landscape is much easier said than done. Compliance Is Key.

2019 185

2019 2020 Employee Relations 2030 185

Black Box Intelligence

SEPTEMBER 16, 2022

Reporting the biggest acceleration in sales were the Full-Service segments. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . The off-premise dining channel received a 2.9

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Restaurants vs. delivery services.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

MARCH 16, 2020

To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds." The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ?

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ?

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Black Box Intelligence

SEPTEMBER 21, 2021

For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. Broadly, the restaurant industry is divided into two umbrella categories based on the type of service provided. Limited-service restaurants.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Modern Restaurant Management

FEBRUARY 3, 2021

Dealing with a global pandemic and resulting business interruptions and locks downs, working hard to ensure employees are compensated as much as possible, facing down business liability issues – all were big issues in 2020 and are expected to be so in 2021. ” A COVID vaccine campaign, successfully implemented, will help. .

Insurance 212

Insurance 2021 Restaurant Law Fine Dining 212

Modern Restaurant Management

JANUARY 8, 2021

Restaurants Challenge Dining Bans : Restaurants across the country are challenging city, county, and state bans on indoor and outdoor dining due to COVID-19. For the most part, courts have upheld dining restrictions due to public safety concerns. The Act sets aside $300 billion in additional Paycheck Protection Loans.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Black Box Intelligence

SEPTEMBER 15, 2022

Reporting the biggest acceleration in sales were the Full-Service segments. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied. For one: food.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. The rise of off-premise dining. ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

APRIL 22, 2020

Restaurants have always been a highly valued segment of our customer base. As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. How is Benchmark working with sommeliers?

Retail 164

Retail Seating Customer Service Supplies 164

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 135

Hotels Fine Dining Dine-in Front of House 135

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. It has since also reopened for indoor dining.) For high-risk workers, these decisions are literally life and death.

Front of House 109

Front of House Back of House Tip Distribution Outdoor 109

Modern Restaurant Management

FEBRUARY 4, 2020

“We are committed to investing in The Strega Group’s team members, brand awareness, facilities and the customer experience throughout greater Boston.” The Varano Group will also continue its association with Fratelli, the Italian fine dining restaurant at the Encore Boston Harbor Resort. ” P.F.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Restaurant365

JUNE 17, 2020

Whether you are slowly scaling up operations again or moving from takeout and delivery only to limited dine-in, it is more important than ever to stay on top of your labor and payroll cost. Your payroll is the process of calculating and distributing wages to your employees. Employee insurance. Employee benefits.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

The Restaurant Times

MAY 30, 2021

It also outlines details regarding the concept, cuisines to be offered, number of employees, etc. What services will you provide to your target audience and clientele? The layout of your restaurant format should be in sync with the type of service you decide to provide. What does your business aim for?

Point of Sale 52

Point of Sale Food Truck Employee Relations Cash Management 52

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Family and Upscale Dining Outperformed During the Quarter.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

The Restaurant Times

FEBRUARY 18, 2022

Incorporating feedback from the customer, restaurant staff and managers to make improvements. Passionate: The cooks must have a passion for creating new delights that attract customers. Develop and maintain positive relations with others and support the team to reach a common goal. Source: Fine Dining Lovers.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. “We believe it is extremely important to capitalize on delivery by maximizing the use of virtual kitchen spaces. Being part of Yum!

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Restaurant365

MAY 27, 2021

In addition, there are still a lot of uncertain factors surrounding dining capacity. While this number is a useful benchmark, it can vary widely between quick service restaurants to fine dining, full-service models. In a fluctuating economy, you don’t know exactly what is going to happen to sales.

Point of Sale 78

Point of Sale Inventory Waste Food Order 78

Aaron Allen & Associates

FEBRUARY 2, 2019

Increasingly, we’re seeing companies that are looking to provide food via convenient and affordable formats that have attractive unit economics or are more relevant to emerging consumer trends — bringing food to customers where they live, work, eat, play, shop, and so on. In the U.S., In the U.S.,

Food Truck 64

Food Truck 2015 Point of Sale Dietary Restrictions 64

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Here are some of their insights.

2023 117

2023 Front of House Customer Experience Customer Service 117

7 Shifts

DECEMBER 2, 2022

There is no question that two keys to success in the restaurant business are excellent food and great service. They are mainstays in the dining culture, and millions of people around the world recognize them. Of course, tasty food, a specific dining experience, and real estate locations all have a part to play.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., The State of the Restaurant Industry. foodservice industry. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

AUGUST 25, 2020

Additionally, restaurants will experience a significant shift in technology and customer service. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 212

Design Guest Recovery Consumer Goods Fine Dining 212

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know. SevenRooms Partners with TheFork.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173