Culinary Cues

MAY 15, 2025

It may seem trivial to some, but this begins with the uniform and respecting the traditions and meanings of the crisp white jacket, an ironed apron, polished shoes, and a skull cap for young cooks and toque for the sous chef and chef. Repetition gives the chef experience in how to adjust.

Uniforms 223

Uniforms Coaching Restaurant Law Customer Experience 223

ChowNow

JANUARY 30, 2025

The ultimate goal of branding is to create an emotional connection with your customers that encourages them to choose you over your competitors. Thats why we created this easy guide to restaurant branding: to make certain you never miss an opportunity to connect with your customers. But how do you get there? for that exact same meal.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

Loyalty Program 486

Loyalty Program Franchising Franchise Social Media 486

The Rail

MARCH 31, 2025

In the end, restaurant groups can turn managing multiple offices into a competitive advantage by focusing on these key areas, which will drive customer happiness and the business forward. This means a uniform organizational structure and better decision-making. Online Ordering Platforms: These systems give customers convenience.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

MAY 1, 2024

Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. In reality, they can cause significant damage to the business and its ability to provide guests with an incredible experience.

Communication 492

Communication Operations Leadership Employee Relations 492

Modern Restaurant Management

SEPTEMBER 24, 2021

Maintain a Similar Customer Experience. Ideally, your customers should notice almost no difference between getting a delivery through your in-house system and a third party. But this lets other orders slip through the cracks, resulting in longer wait times and unhappy customers. Direct All Orders to Your POS.

Delivery 537

Delivery Insurance Online Ordering Customer Service 537

Modern Restaurant Management

DECEMBER 14, 2020

Without a brand-friendly decorated dining space or friendly interactions with staff, restaurants need to make the extra effort to reach and engage with their customers, and this can be facilitated through a strong digital presence. Having a basic website or relying on a third-party delivery partner to market a virtual brand is not sufficient.

2030 520

2030 Customer Experience Delivery Uniforms 520

Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? In a proper kitchen, the uniform is clean, pressed, and complete. Why is it that culinary schools are faced with declining enrollments?

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

Modern Restaurant Management

AUGUST 7, 2024

One way to avoid this is by following an 'always-on'approach to marketing that focuses on attracting new customers, increased repeat business, and overall brand awareness. "You want to advertise where your customers are already looking. Collaborate with local businesses or events to cross-promote and reach new audiences."

Marketing 471

Marketing Email Marketing Social Media Coupons 471

ChowNow

APRIL 25, 2025

Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. Its not just about looking good (though that is a part of it); its about creating an emotional connection that shapes the entire customer experience.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

SEPTEMBER 13, 2022

There are several talent acquisition strategies you can apply to make your hiring process quicker and more efficient without compromising your brand, workplace culture, or the safety of your employees and customer base. Take a Modernized Approach to Attract and Engage Talent.

Hiring 530

Hiring Employee Relations Leadership Restaurant Law 530

ChowNow

JANUARY 23, 2025

Does the energy feel flat, and the customers look bored. Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again. You need ideas that will wow new customers and get the regulars excited to come back in.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Culinary Cues

OCTOBER 27, 2020

My experience, and I will note that it may not be everyone’s experience, is that kitchens tend to attract a broad array of staff members who come from environments where discipline is not always the norm. There is comfort in the ability to achieve concrete objectives – a well-prepared plate of food and a satisfied customer.

Uniforms 474

Uniforms Airlines Food Order Fine Dining 474

The Rail

MAY 12, 2025

Are you moving to provide a better customer base? This clarity also lets you communicate confidently with your team and customers, helping them buy into your vision for your restaurants future. Remember, location influences customer flow, staff retention, and menu pricing. Lower rent? More foot traffic?

License 130

License Uniforms Social Media Customer Experience 130

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. However, you can start controlling labor costs without cutting staff or sacrificing customer service.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

JANUARY 11, 2022

These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. By selecting data-rich vendors with expert-level insights, you can outsource some of the supply-chain burden and focus on what matters most – keeping your customers and employees happy.

Operations 474

Operations Supplies Uniforms Employee Relations 474

Culinary Cues

JUNE 3, 2024

It may not look the same and they may have never written it down, but this is their method of operation. [] LOOK THE PART Take pride in your appearance and the sharpness of your uniform. Treat the job as something enormously important and the uniform as a symbol of everything that is good about the profession.

Uniforms 434

Uniforms Point of Sale Coaching Small Business 434

Culinary Cues

JANUARY 15, 2020

My opinions are rooted in experiences working alongside all of these people. You have your opinions based, I am sure, on your own experiences – it’s all good. Take pride in the chef’s uniform. When you wear that uniform you are paying respect to them. They are based on five decades of observation and interaction.

Uniforms 417

Uniforms 2000 Consumer Goods Small Business 417

The Rail

MAY 22, 2025

Tip #1: Creating a Signature Brand Voice that Matches Your Dining Experience The personality of your brand should reflect the experience you provide in-house. This covers expertly styled interior pictures, professional photos of your food , and an elegant menu, uniform, and signage branding.

Social Media 130

Social Media Front of House SEO Back of House 130

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 474

Technology Fast Casual Waste 2023 474

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

APRIL 11, 2022

In addition to cost considerations, efforts to structure these types of benefits are complicated by compliance requirements and the challenge of communicating and promoting a positive employee experience. On the job pressure could be coming from COVID, being under-staffed or rude customers. Employee Experience.

Communication 479

Communication Restaurant Law Uniforms Customer Experience 479

Culinary Cues

NOVEMBER 11, 2022

But what about your food, what about the guest’s reaction, what about creating memorable experiences, what about your connection to the plate? Take a moment to assess, to line up the results of your work with your vision of the plate, the guest experience, and the brand that you are trying to build. Mission accomplished.

Customer Service 439

Customer Service Customer Experience Point of Sale Presentation 439

Modern Restaurant Management

JANUARY 20, 2023

Whether a pre-made frozen dough, a heat-and-serve protein, or ready-to-use sauces and pastes—consolidating ingredients and finding the right supplier can provide that dependable uniformity and superior quality your customers rely on. Providing the same experience in flavor, texture, and quality keeps customers loyal.

Food 419

Food Food Supply Food Safety Customer Service 419

Culinary Cues

FEBRUARY 28, 2021

At some point their work stations will be better organized, their uniforms will look a bit more pristine, their knives will be sharper, their attitude toward others will be brighter, and their acceptance of mistakes or slips towards mediocrity (from themselves or others) will not be tolerated. It is your job to SWEAT THE SMALL STUFF.

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

Modern Restaurant Management

AUGUST 14, 2023

A sophisticated approach to business branding creates an identity and evokes an emotional connection with potential customers. The best restaurant branding ideas encompass the overall experience and perception people have of your restaurant — communicating your values, personality, and unique offerings.

Social Media 419

Social Media Book Customer Experience Design 419

Modern Restaurant Management

SEPTEMBER 20, 2024

And for large parties, a sizable round table – where everyone can easily see and converse with each other – is excellent for a superior and memorable experience despite it being the least efficient footprint-wise. But always consider your clientele and their expected dining experience. Should I Think About Light?

Fast Casual 450

Fast Casual Uniforms Dine-in Take-out 450

Modern Restaurant Management

APRIL 20, 2020

Furthermore, some seats may need to be removed for a period of time so that customers feel a comfortable sense of separation and aren’t too close to each other. There may be minor uniform issues, but the dishwasher will directly learn about the dining experience and the importance of spotless silver and glassware.

Customer Service 460

Customer Service Training Front of House Dine-in 460

Culinary Cues

MARCH 26, 2022

Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. Don’t assume anything until your experience proves that it is warranted. A new restaurant will open up and lure your customers away.

Cash Management 462

Cash Management Social Media Restaurant Law Communication 462

Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. Some mediocre operations may experience a false sense of euphoria simply because of supply and demand. Plain and simple.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

The Rail

DECEMBER 17, 2024

By Julia Nikolaus, Contributor For any restaurant, designing a unique seafood experience is a worthwhile endeavor. This strategy typically invites repeat customers and attracts seafood lovers from all over. Listed below are more details about these methods, along with other strategies for creating a customized seafood experience.

Customer Experience 130

Customer Experience Seasonal Menu Dine-in Uniforms 130

Modern Restaurant Management

DECEMBER 21, 2022

Operations will continue to be simplified despite digital experiences expansion. In addition, we see the point of sales platform as taking on more of the master data management role of the business, and configuring all the content needed for any digital experience from a single platform.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Culinary Cues

DECEMBER 1, 2021

This is disrespectful and not worthy of the uniform that you wear. I have watched in horror as mobs break into stores and steal merchandise, terrorize employees and customers, and do so without any consideration of the harm being done, or the laws that are designed to protect. We need to start today – where we are.

Restaurant Law 93

Restaurant Law Social Media Merchandise Education 93

Modern Restaurant Management

FEBRUARY 28, 2024

These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences. Despite the challenges each sector may face, the end goal remains the same – to create a dining experience that resonates with patrons long after they’ve left the table.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

The Rail

APRIL 18, 2025

Ketchup Packets and the Philosophy of Longing Nostalgia wears a uniform. According to Psychology Today , nostalgia creates an experience that boosts mood and gives life a fuller shape, and a sense of continuity. They catch uniforms you no longer claim and staff you barely remember. Youve probably sensed that already.

Social Media 130

Social Media Uniforms Online Ordering Customer Experience 130

Culinary Cues

DECEMBER 30, 2019

Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. We should never underestimate the importance of customer perceptions, expectations, and new ideas. Engage them and they will become your ambassadors. No restaurant is an island.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

Culinary Cues

OCTOBER 16, 2019

START DEPENDABLE – STAY DEPENDABLE: Once you are employed make sure that you are at work, ready to go, full of energy, smile on your face, uniform in order, and 15 minutes early. When we rush and cut corners because we are busy – we violate the trust that customers invest in and relinquish our pride at the same time.

Uniforms 323

Uniforms Equipment Small Business Take-out 323