Modern Restaurant Management

OCTOBER 29, 2019

Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Bringing customers value by reducing friction. Those are a few customer pain points to jumpstart your innovative thinking.

Innovation 145

Innovation Menu Back of House Front of House 145

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. Data, such as temperature curves, airflow, and rate of rise (RoR), can help them to create the optimal roast profile for each coffee they source.

Café 141

Café Supplies Technology Merchandise 141

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Perfect Daily Grind

FEBRUARY 12, 2020

Customers can only place orders online before picking them up, using an app linked with WeChat (China’s largest messaging service) to do so. They say this allows them to track customer coffee habits, so they can better meet their needs. Luckin Coffee has grown exponentially, opening 525 shops in the 9 months since it was founded.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Modern Restaurant Management

APRIL 15, 2020

Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. Things to think about here are whether you are providing a COVID-sensitive pickup experience. For projections, click here. However, they need to know that you have this capability.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Restaurant Clicks

SEPTEMBER 8, 2021

Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. Since they opt for locally sourced, seasonal food, everything is entirely fresh. Dietary restrictions are no problem either, and the chef can customize most dishes. Their lobster is also great.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). For every dollar a customer spends, they are keeping 8 cents as profit. . million and its cost of goods sold was $400,000. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.”

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

Apicbase

MARCH 31, 2023

The level of Frittenpride is such that this chain also has a whole range of merchandise (t-shirts, sweaters, bags, and even gold chains) dedicated to their love for the humble spud, fried like the French (or is it the Belgian?) The menu includes burgers, a breakfast buffet, cocktails and the ever-present currywurst.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 197

2024 Fast Casual Insurance Food Safety 197

Perfect Daily Grind

JANUARY 25, 2023

It’s common for some of these figures to gain large followings on social media platforms, which has led many of those who do to sell merchandise – including coffee products. They explain that marketing and selling coffee products allowed them to go beyond the standard range of merchandise that YouTubers typically sell.

Social Media 169

Social Media Merchandise Influencer Certification 169

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? The shop serves high-quality espresso blends and single origins sourced from the Taf Direct Relationship Programme.”. How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience.

Café 158

Café Franchise Franchising Beverage 158

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless. The sheer convenience.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

EATER

NOVEMBER 12, 2021

In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet. Since the 1980s, the experience of food shopping in this country has been defined by volume. The traveling Pop Up Grocer acts as a showcase for up-and-coming brands.

Retail 86

Retail Consumer Goods Merchandise Online Ordering 86

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Perfect Daily Grind

SEPTEMBER 16, 2022

The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers. The new regulations state that products sold in the EU – including coffee – cannot be sourced from supply chains which include deforestation. Starbucks to launch NFT-based rewards programme.

2022 139

2022 Café Seminar 2023 139

EATER

SEPTEMBER 16, 2021

At one point, ketchup packets were in such high demand as customers avoided indoor dining in favor of drive-thrus, takeout, and delivery options that Heinz built eight new production lines — a process that normally takes well over a year. Where eating at restaurants became an option, the experience felt different.

Front of House 117

Front of House Food Supply Back of House Supplies 117

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. Restaurants strive to provide their guests with a perfect, convenient, and pleasurable experience. From operational efficiency to customer experience, restaurant management has several obstacles.

Management 93

Management Management Mobile Ordering Online Ordering 93

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Perfect Daily Grind

OCTOBER 7, 2022

Nestlé is aiming to sustainably source 100% of its coffee by 2025. Applicants should have experience in brewing coffee, ideally with Marco’s automated SP9 brewer. Taiwanese artist WHOSMiNG will draw unique illustrations on customers’ takeaway coffee cups at the roaster’s Charlotte Road location in London.

Sustainability 135

Sustainability 2022 2025 2023 135

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Source: Quasa.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Image Source. Table of Content.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Consumer Interest Steadily Returns to Pre-Pandemic Activities.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

FEBRUARY 19, 2020

Her wealth of experience with leading brands and impressive set of skills will be highly valuable to our business and its outstanding franchisees. Checkers & Rally’s will continue its tradition of putting the customer first and serving its communities by delivering high quality, craveable food at exceptional values.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122

Modern Restaurant Management

FEBRUARY 21, 2020

Sushi Maki has been on a roll, spreading the joy of what great sushi should be – delicious, responsibly-sourced and full of tasty combinations – to guests throughout South Florida for 20 years. Ebisu Ramen and Sushi – Chef Soon Choi is bringing his many years of experience as head chef at Sushi Den to Junction.

Brewery 139

Brewery Design Food Supply Equipment 139

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Here are their insights. Chris Boyles, VP of Food Safety for Steritech.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227