Modern Restaurant Management

APRIL 1, 2025

. “While current economic conditions have a clear effect on dining habits, consumers are demonstrating remarkable adaptability, strategically allocating their spending based on what matters most to them – be it exceptional experiences, convenient access or maximizing value.”

Pricing

Modern Restaurant Management

APRIL 29, 2025

What Customers Want and How Operators Can Deliver Consumers want speed, ease of use and rewarding experiences. 94 percent of all consumers say speed is critical, with over 9 in 10 citing customer service as a top priority. Three-quarters of delivery customers value tech-enabled ordering and payments. percent).

Reservations

Modern Restaurant Management

NOVEMBER 1, 2024

It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. While guests may still be feeling the pain of rising menu prices at restaurants, fewer restaurants said that they raised prices this year compared to last year.

Point of Sale

Perfect Daily Grind

JULY 11, 2025

Prototype locations feature flexible bar layouts, zoned seating areas, integrated digital order screens, and dedicated mobile pick-up drawers to streamline service flow and enhance the customer experience as part of the Back to Starbucks efficiency drive. Upgrades are scheduled to be completed by the end of October.

2025

Modern Restaurant Management

FEBRUARY 10, 2020

Your customers will recognize your business (or not) by your logo. But, if you have a playful style that could be embodied by a mascot character, consider developing a fun mascot figurehead to speak directly to your customers from your social media posts, signage, menu, website, and maybe even merchandise. Your Menu.

2020

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Bringing customers value by reducing friction. Innovation Through Service.

Innovation

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. Reinvent Your Catering Menu. Rethink your catering menu. Merchandise new take-out procedures that will make customers feel more secure — such as curbside pickup and mask and glove requirements.

Guest Recovery

Modern Restaurant Management

SEPTEMBER 12, 2024

Every restaurant’s mission is to get customers in the door and then keep them coming back for more. The recurring business these programs drive ultimately helps increase revenue while fostering customer loyalty. times more likely to experience double-digit revenue growth.

Loyalty Program

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. With the continued uncertainty of the current macroeconomic climate, brands must find ways to reduce marketing spend while driving more value from their customer base.

Loyalty Program

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Don’t count out merchandise either—it just sends more revenue to your restaurant.

Online Ordering

Modern Restaurant Management

JUNE 13, 2024

These timeless menu items have been meticulously crafted and perfected over the years, holding a special place in the hearts (and stomachs) of many. While customers crave the comforting familiarity of signature staples, they also yearn for the excitement of new flavors and experiences. In the $387.5

Seasonal Menu

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Menu - Your menu page is one of the most important pages of your restaurant's website.

Design

Modern Restaurant Management

MARCH 8, 2021

Marketers and business leaders have heard the saying, “It’s cheaper to keep a customer than acquire a new one.” The best customers are returning ones as members of top-performing loyalty programs are 77 percent more likely to choose their brand over competitors. Incorporating Loyalty Programs with SMS.

Loyalty Program

Modern Restaurant Management

APRIL 15, 2020

Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. Things to think about here are whether you are providing a COVID-sensitive pickup experience. For projections, click here. However, they need to know that you have this capability.

2020

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” “Everstone Group is delighted to be a partner and custodian of Subway in the region.

Franchise

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety

7 Shifts

JULY 16, 2021

Create a Menu. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Obtain Funding.

License

7 Shifts

JULY 25, 2024

Delivery apps help boost your restaurant's visibility and attract new customers. The only tradeoff to this is that you and your customers have to pay additional fees, which typically fall between $0.49 Subscription boxes take the concept of meal kits a step further by providing customers with regular deliveries of meals or ingredients.

2024

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design

7 Shifts

MARCH 27, 2020

If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Do you have takeout packaging in stock?

Social Media

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. Stephen Aheimer.

Delivery

Goliath Consulting

MAY 10, 2022

However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? Therefore, to be able to keep up with the cost of items, restaurant owners have increased their menu prices. How customers feel. “A To cover supply chain costs, restaurant owners need to raise their prices.

Loyalty Program

Modern Restaurant Management

FEBRUARY 19, 2020

Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. She is an accomplished leader in the restaurant industry.

Franchise

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering

ChowNow

JUNE 27, 2024

Shandy Linley, Senior Director of Customer Success at ChowNow, leaned on years of experience in the restaurant tech space and an extensive background in restaurant operations. For example, if your restaurant usually experiences a lull between 2 PM and 4 PM, consider reducing staff during these hours.

Webinar

EATER

MAY 28, 2020

As the restaurant industry faces an ongoing crisis, pop-up chefs confront unique challenges during the pandemic Three months ago, Omar Tate was serving an $150 eight-course tasting menu out of a penthouse event space in New York’s Financial District. Now, Tate is staying in a spare room at his mom’s house in Philadelphia. Jessa Carter.

Front of House

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program

EATER

APRIL 25, 2023

Fory Fay serves mayonnaise and ketchup sachets alongside caldosas, allowing customers to doctor the mix as they please. The company started hiring sales representatives to visit cevicherias (today, there are around 200 of them on the streets), creating merchandising materials for venue owners, and promoting caldosas throughout the country.

Fine Dining

The Rail

AUGUST 14, 2024

They offer a way to maintain customer engagement, generate revenue, and experiment with new concepts without a permanent commitment. This flexibility allows restaurateurs to stay connected with their clientele and attract new customers while their permanent location undergoes renovations.

Social Media

Deliverect

MARCH 17, 2020

One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. You get an onboarding session to guide you through the software and the platform (a free photoshoot for your menu is included).

Online Ordering

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience. Airport locations can be good for high-volume sales, but they can also limit the customer experience,” he says.

Café

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café

EATER

FEBRUARY 27, 2024

According to CNN, the move is a part of the chain’s $20 million investment in digital menu boards, which will allow it to tweak the price of a Biggie Bag or Frosty in real time. Wendy’s also has plans to use “AI-enabled menu changes” and “suggestive selling,” according to Wendy’s CEO Kirk Tanner. Surge pricing is, of course, not new.

Pricing