Modern Restaurant Management

NOVEMBER 29, 2023

Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns.

Social Media 195

Social Media Employee Relations Food Safety Influencer 195

Culinary Cues

AUGUST 19, 2023

PART ONE: An Immigrant Nation Melting Pot: America was the land of opportunity and tens of thousands came to our shores, through Ellis Island, and stood at the gates of New York ready to become American and bring their ethnic influence the country’s profile. Restaurants have always been there as an oasis for people when times are tough.

Hotels 335

Hotels Influencer Compost Recycling 335

Modern Restaurant Management

MARCH 14, 2024

The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving. AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences.

Events 187

Events Innovation Customer Experience Technology 187

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Then, utilizing social media to differentiate your brand and showcase your identity to customers can help your brand stand out.

Loyalty Program 188

Loyalty Program Mobile Ordering Social Media Customer Experience 188

Modern Restaurant Management

MAY 24, 2024

How can you keep customers returning to your restaurant when so many choices exist? This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. It increases the restaurant sales and builds a loyal customer base.

Loyalty Program 99

Loyalty Program Point of Sale Email Marketing Customer Experience 99

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 187

2024 2023 Food Order 2013 187

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 206

Compost Sustainability Online Ordering Kitchen Safety 206

Perfect Daily Grind

JANUARY 25, 2023

For instance, YouTube influencer Emma Chamberlain’s coffee brand raised US $7 million in Series A funding in August 2022, which was used to support brand expansion and product development. We also emphasise that our coffee is sustainably and responsibly sourced.” According to Statista, the site has over 2.5 billion active subscribers.

Social Media 169

Social Media Merchandise Influencer Certification 169

Modern Restaurant Management

MAY 2, 2024

When it comes to designing restaurants, creating spaces that rise above mere aesthetics requires a deep understanding of the guests who will be a part of the experience. Nowhere is this more evident than in the consideration of generational differences, which play a large role in shaping dining experiences.

Dine-in 88

Dine-in Social Media Catering Design 88

Modern Restaurant Management

JANUARY 18, 2024

The journey of a cocktail from the bartender's shaker to the customer's hand reflects the trends, tastes, and innovations of the time. The Experience Economy The foremost trend shaping the cocktail realm in 2024 is the experience economy.

2024 108

2024 Compost Sustainability Presentation 108

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend One: Offering Ready-Made Solutions for Customers In today’s world, restaurant operators face guest attention deficit. The picture becomes part of the user experience shared by the guest.

2024 206

2024 Social Media Customer Experience Events 206

Modern Restaurant Management

NOVEMBER 18, 2021

This year’s survey findings signal an increased focus on sustainability, better-for-you menu options and a greater demand for plant-based meals in 2022, as consumers place a newfound emphasis on their health post-pandemic. Sustainability will continue to influence menus and how restaurants make decisions across the board.

2022 195

2022 Menu Recycling Sustainability 195

Modern Restaurant Management

DECEMBER 14, 2023

Across the restaurant industry, it’s no secret that expectations for service, sustainability, and satisfaction are higher than ever. Restaurants are confronted with providing the best experiences possible, all while maintaining optimal revenue and efficiency.

Front of House 99

Front of House Back of House Customer Experience Sustainability 99

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 122

2023 2024 Insurance Employee Relations 122

Modern Restaurant Management

FEBRUARY 1, 2024

The restaurant sector is at an equilibrium in an era when convenience is key and customer preferences are continuously changing. Recognizing the different customer choices driving the growth of food delivery is one critical insight. The Tech Frontier The importance of technology in meal delivery goes beyond order processing.

Delivery 99

Delivery Food Food Supply Customer Service 99

Modern Restaurant Management

FEBRUARY 20, 2023

This year will undoubtedly be difficult, but uncertainty provides an opportunity for restaurants to identify inefficiencies in their business models and establish long-term solutions for sustained growth. Mobile apps are one of the most efficient ways to reach customers and influence their buying decisions in a post-pandemic world.

Food 167

Food 2023 Restaurant Law Customer Experience 167

Open for Business

MAY 30, 2024

At the National Restaurant Association Show, our restaurant experts hosted engaging product demos and our on-site illustrator delighted guests with custom illustrations of their favorite restaurants. Today, even restaurant tech novices can tap into AI to streamline operations and enhance the guest experience.

2024 78

2024 Innovation Hospitality Dine-in 78

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. You can use these to provide the best overall customer service experience and increase your bottom line from the previous year. Trend: A Nod to Sustainability According to one study , your customers care about sustainability.

2024 52

2024 Food Compost Front of House 52

The Restaurant Times

JUNE 3, 2022

Most of the Middle East’s popular social media influencers have their picture taken against the cafe’s famous “Hey there, Habib-tea” background. Tania shares some key lessons on running a cafe business – right from restaurant design to menu design, customer acquisition, and the importance of practicing kindness while running a business.

Sustainability 52

Sustainability Dietary Restrictions Franchise Franchising 52

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Modern Restaurant Management

DECEMBER 7, 2021

At Bacardi, we are driven by this purpose – with a family of premium spirit brands that are uniquely positioned to evoke emotions, catalyze experiences, and play an integral role in fostering connections, encouraging celebration, and enabling exploration,” says Tony Latham, Executive Vice President and Chief Financial Officer at Bacardi.

2022 195

2022 Point of Sale Sustainability Recycling 195

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. Day of the week Specials.

2022 148

2022 Food Supply Entertainment Hospitality 148

Perfect Daily Grind

FEBRUARY 26, 2023

There is no denying the influence of Nordic roasters on specialty coffee as we know it today. Moreover, Scandinavia’s rich history of coffee consumption – along with Nordic consumers’ overwhelming preference for higher-quality and sustainably-sourced coffee – has only continued to drive innovation in the international coffee industry.

Innovation 154

Innovation Influencer 2007 Consumer Goods 154

Mad Mobile

JANUARY 23, 2024

To successfully future-proof their retail strategies, retail businesses must consider evolving customer needs, market trends, and new technologies – such as AI, IoT, and virtual reality. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

Modern Restaurant Management

NOVEMBER 27, 2023

Proper maintenance is also essential to customer satisfaction, retention, and word-of-mouth reputation building. This type of maintenance does not necessarily require specialized maintenance training, skills, or equipment to complete but it directly influences a customer’s first and lasting impression.

Audits 122

Audits Equipment Kitchen Safety Food Safety 122

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. Promoting your restaurant on social media can increase your visibility and attract new customers who may not have heard of your restaurant otherwise.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Perfect Daily Grind

AUGUST 16, 2022

There’s no doubt that seasonality plays an important role in influencing consumer behaviour. For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. It helps to keep customers interested as it builds anticipation,” he explains. “It Autumn coffee shop trends.

Design 157

Design Menu Seasonal Menu Social Media 157

Perfect Daily Grind

DECEMBER 4, 2022

It’s undeniable that Covid-19 has significantly influenced coffee consumer behaviour in the long term. Although each coffee subscription service is different, most of them require customers to sign up to receive a specified number of bags of roasted coffee. Customers are able to discover more unique and exciting coffees,” Maciej says.

Customer Service 138

Customer Service Customer Experience Equipment Sustainability 138

Sling

DECEMBER 10, 2023

Table of contents How to start a bakery Sample bakery business plan How to start a bakery 1) Gain practical experience Learning how to start a bakery and writing a bakery business plan are two very unique and specialized activities. Before you bake your first loaf for profit, get as much practical experience as possible. And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. Your CPA can help with this.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 189

2020 Influencer Point of Sale Food Safety 189

Perfect Daily Grind

MAY 17, 2022

“We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. Technology allows baristas and kitchen staff to better work together to ensure orders reach customers quickly while still being expertly prepared.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188