Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Can't touch this. Can't touch this. Restaurants vs. delivery services.

2020 493

2020 Loyalty Program Mobile Ordering Food Safety 493

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

DECEMBER 5, 2019

Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. In delivery, you have one chance to get the order right; otherwise the customer might not return. The delivery-only business model has attracted some unexpected players.

Delivery 303

Delivery Online Ordering Fast Casual Magazine 303

EATER

MARCH 19, 2024

Yes, Balthazar and Jean-George still thrive, but French cuisine is no longer the be-all-end-all of fine dining. But look around and a certain nostalgia for the white tablecloths and frisée aux lardons of French dining is manifesting. The brasserie and the bistro are distinctly not fine dining.

Food 327

Food Fine Dining Seasonal Menu Dine-in 327

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

SEPTEMBER 3, 2019

There are the long hours on your feet, the unexpected rush of diners, the last-minute callouts, and the customers you just can't seem to please. And while it makes for great entertainment, what's traditionally thought of as restaurant culture has real consequences for its employees. On Glassdoor, it has earned 3.5 out of 4 starts.

Sports 284

Sports Training Fine Dining 2017 284

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 323

2019 Compost Mobile Ordering Point of Sale 323

Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “This is an asset to Bloom Intelligence and together we can offer customers nationwide and worldwide the ability to improve their competitiveness.

Mobile Ordering 311

Mobile Ordering Customer Service Point of Sale Customer Experience 311

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” For example, restaurants can combine the experience of fine dining with fast-casual.

Fast Casual 195

Fast Casual Food Truck Fine Dining Customer Experience 195

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 326

2020 Food Safety Online Ordering Guest Recovery 326

EATER

JUNE 5, 2023

Derek Abella The rise of the open kitchen has changed how diners experience their meals, and the way chefs approach their work There are plenty of professions that involve being watched. Traditionally, a chef in a fine dining establishment didn’t have to worry about being watched. Acting is an obvious one.

Fine Dining 323

Fine Dining Customer Experience Fast Casual Customer Service 323

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

JANUARY 9, 2020

. “Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 283

Fast Casual Customer Service Employee Relations Online Ordering 283

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

The Restaurant Times

NOVEMBER 18, 2021

The experience every customer enjoys needs to somehow be both effortless and memorable. The quest for providing customers with a continuously incredible dining experience is one that every restaurant must pursue. As the name suggests, such factors are often intangible to the customer themselves.

Customer Experience 59

Customer Experience Fine Dining Dine-in Customer Service 59

Cheetah

JULY 1, 2021

Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Many customers do not appreciate having to pay for something that should be optional. This could lose you loyal customers. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Many customers do not appreciate having to pay for something that should be optional. This could lose you loyal customers. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

The Restaurant Group

JUNE 5, 2024

Here are indispensable tips you must consider: Define Your Restaurant’s Concept A restaurant concept is an overarching theme that serves as the foundation of your dining brand. Casual dining establishments offer moderately priced food with large menus that cater to different palates. Fine dining boasts luxurious experiences.

License 155

License Food Truck Fine Dining Fast Casual 155

Restaurant Clicks

SEPTEMBER 30, 2021

Kai Zan Momotaro Yuzu Sushi & Robata Grill Juno Sushi Tanoshii Sushi Mike’s Toro Sushi Arami Lawrence Fish Market Sunda Omakase Yume Macku Sushi Sushi-San Sushi Suite 202 Mako Omakase Takeya Raisu Japanese Fine Dining Roka Akor. Located in Humboldt Park, Kai Zan is a true gem in an area with few high-quality dining options.

Fine Dining 147

Fine Dining Reservations Dine-in Online Ordering 147

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. It’s perfect for a quick bite, personal dining experience, or when guests are on the go. Potential for limited menu options.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

Future Food

NOVEMBER 4, 2020

Hospitality Mindset – It’s All About The Customer. Where the customer decides to spend is highly dependent on how well the food operator has considered the customers aspirations and their needs and aligned these with a clearly defined ‘Hospitality Mindset’. Happy customers spend more and more often.

Hospitality 148

Hospitality Customer Service Customer Experience Fine Dining 148

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Clicks

SEPTEMBER 12, 2021

Of course, business dinners, friendly happy hours, and intimate dining experiences have equally refined and tasteful restaurant options. Carbone’s servers often prepare starter salads or elaborate desserts tableside, making your dining experience unique and entertaining. Make a Reservation. Sorella Restaurant.

Brewery 147

Brewery Online Ordering Reservations Fine Dining 147

Restaurant Clicks

DECEMBER 6, 2021

With a city dedicated to wowing the customer and providing the ultimate entertainment, you know that the restaurant scene must be equally amazing. This is an Omakase experience in which the sushi Chef chooses a selection of the freshest fish to feature on a daily tasting menu.

Fine Dining 148

Fine Dining Reservations Hotels Seasonal Menu 148

7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

EATER

JANUARY 9, 2023

A visit to Asheville used to center on hikes in the Blue Ridge Mountains and super hop-heavy IPAs at the town’s many craft breweries — and that’s still true, but now there’s a strong dining scene to go along with the beer. The coastal dining scene celebrating its Māori roots. Katie Parla. Map: The 16 Essential Sardinia Restaurants.

2023 246

2023 Travel Front of House Dine-in 246

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Restaurant Clicks

NOVEMBER 8, 2021

My most recent trip involved exploring Nashville’s pizza spots, which offer a great diversity of pizzerias with unique pizza styles and dining experiences. It’s also known for its musical events, great hip-hop soundtracks, and performances to serenade customers and workers alike. They also have a large cocktail and wine menu.

Brewery 148

Brewery Online Ordering Back of House Fine Dining 148

Restaurant Clicks

NOVEMBER 23, 2021

As the most populated city in Florida, Jacksonville offers dining as diverse as its people. The menu combines Parisian classics with American flair to create a unique and delightful experience. Settled into the Avondale/Riverside dining district sits a classic bistro waiting for you to come on in. Whatley Memorial Park.

Fine Dining 147

Fine Dining Website Management Reservations Online Ordering 147

Restaurant Engine

OCTOBER 14, 2020

This is a great (and free) way to reach customers right in your neighborhood. With your Nextdoor Business Page , you can plug in and connect with potential customers in your direct vicinity. This lets you entertain your guests while encouraging word of mouth reviews. Create a Nextdoor Business Page. tweet this). tweet this).

Marketing 118

Marketing Social Media Coupons Small Business 118

Restaurant Clicks

OCTOBER 23, 2021

city, with neighborhood pizza spots, fine-dining classic Italian, and even pizza food trucks serving up numerous styles of fabulous pies. They are a dine-in restaurant, which prides itself on welcoming and attentive service for its customers. You can customize your pizza or choose from their colorful specialty menu.

Seasonal Menu 148

Seasonal Menu Online Ordering Fine Dining Fast Casual 148

Restaurant Clicks

NOVEMBER 13, 2021

If you are trying to find out where to eat in Nashville to experience it, any of the restaurants on this list are pushing the envelope and inventing new ways to put the culture of the South on a plate. This is what fine dining looks like in Nashville. However, that’s not all that Nashville offers. Make a Reservation.

Back of House 148

Back of House Reservations Fine Dining Online Ordering 148

Cheetah

AUGUST 18, 2020

Although some restaurants are preparing to reopen, many fine dining establishments are not turning on the stoves just yet. But that doesn’t mean we should give up on the delicious and elegant experience of a tasting menu. When dining out, there’s nothing that tops a tasting menu. Here’s how to do it.

Seasonal Menu 148

Seasonal Menu Fine Dining Food Supply Customer Experience 148

Restaurant Clicks

OCTOBER 7, 2021

Located minutes away from downtown Miami , Edge Steakhouse and Bar is a modern American steakhouse with a beautiful dining room and patio with great views of the Miami skyline and an outdoor fireplace. The snazzy dining room and bar are just as opulent and flashy as the beautifully plated appetizers, mains, and desserts.

Fine Dining 148

Fine Dining Reservations Hotels Dine-in 148

Restaurant Clicks

SEPTEMBER 5, 2021

Pittsburgh has several international dining options. Luckily, we compiled a list of some of the best restaurants in Pittsburgh that you should consider visiting to satisfy your dining needs. Bitter Ends provides window service to its customers ordering online. Bitter Ends Garden & Luncheonette. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Xtra Chef

APRIL 15, 2020

From completely changing their concept, like Canlis in Seattle going from fine dining institution to burger drive-thru spot, to philanthropic efforts, like José Andrés’ quick work to distribute meals to those in need, plenty of big brands in the industry have sprung into action. Homemade Bar Kits.

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Restaurant Law 85