Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

A Wine Story

SEPTEMBER 21, 2020

In her talk titled Using Artificial Intelligence (AI) Machine Learning (ML) and Recommendations to Elevate Experience, Ms. Particularly the importance of Artificial Intelligence and Machine Learning in predicting the customer’s (already established) preferences. How to Elevate the Consumer Experience: Wine Industry Trends 2020.

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Provide a positive candidate experience and showcase your company’s values, mission, and vision during the hiring process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Create a contactless experience via QR Codes with a contactless menu and contactless check-ins. 'Safety' Here are their insights.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

FOH 212

FOH Kitchen Safety BOH Food Safety 212

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 221

Customer Experience Consumer Goods Social Media Dine-in 221

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana.

Leadership 195

Leadership FOH BOH Website Management 195

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Perfect Daily Grind

JANUARY 13, 2023

Oatly appoints Bryan Carroll as UK General Manager. Carroll has 25 years’ experience working in the retail, foodservice, and out-of-home sectors, and will initially focus on expanding Oatly’s foodservice and OOH partnerships. Neumann Kaffee Gruppe Germany announces changes to management. Wed, 11 Jan. Thu, 12 Jan.

2023 142

2023 Events Website Management Leadership 142

Modern Restaurant Management

AUGUST 12, 2020

But how do customers feel about this? As restaurants continue to permanently close , restaurant management is faced with a complicated dilemma: Do you raise prices or charge customers a fee to stay afloat or take the hit to keep customers happy and returning? Overcommunicate with Your Customers.

Social Media 204

Social Media Customer Experience Pricing Website Management 204

A Wine Story

JANUARY 27, 2021

These may shape the wine tasting experience of the future. In this blog post, the wine kit forms an essential part of an entire virtual wine tasting experience led by winery personnel. More technical notes from the vineyard manager or winemaker 5. Their goal was to create a virtual experience for the consumer.

Seminar 148

Seminar Email Marketing Consumer Goods Events 148

EATER

JULY 18, 2023

People’s experiences of these restaurants range from delight to terror. But the experience — like so many disability simulations — can also exacerbate the stigma of blindness, and a diner’s takeaway is often a version of, “Thank God I don’t have to eat like that ever again.” Eater NY made a running gag of its loathing of Dans le Noir.

Dine-in 98

Dine-in Restaurant Law Website Management Fine Dining 98

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Keep communicating with your customers about your restaurant’s reopening.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. These new restaurant additions will allow more guests to experience the P.F. New CEO at Boston Market.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Modern Restaurant Management

APRIL 23, 2021

Each point-of-sale partner is helping in different ways – from providing a fully integrated application experience, to building pre-packaged point-of-sale documentation, to holding interactive webinars. Providing educational resources dedicated to answering questions small businesses have related to the RRF.

Point of Sale 125

Point of Sale Webinar Small Business Customer Service 125

Sling

FEBRUARY 17, 2021

So, for example, if you’re looking for a waitress with great customer rapport, remember that the latter skill is much more difficult to teach. As a business owner, you may be operating with the belief that experience trumps everything. Look, instead, for “great” people and give them the experience they need.

Website Management 107

Website Management Social Media Tip Distribution Hiring 107

Sling

MAY 14, 2022

Employee value proposition defined Elements of an effective employee value proposition Tips for creating a compelling employee value proposition Build value with strong team management. A strong employee value proposition goes above and beyond the hourly or salary pay your team receives to include every aspect of the employee experience.

Management 78

Management Management Employee Relations Insurance 78

EATER

MAY 31, 2023

That’s why in 2005, Andrew launched Andrew’s Honey with his father and brother, selling jars of honey online and at the Union Square Greenmarket, where their customers include restaurants like Eleven Madison Park and Gramercy Tavern and food world luminaries like Jean-Georges Vongerichten and Padma Lakshmi. Eater: What does your job involve?

Insurance 92

Insurance Email Marketing Cash Management 2005 92

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Apicbase

AUGUST 5, 2022

It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer). It’s essential that your restaurant mission statement is crystal clear and instantly recognizable to the type of customers you want to attract. Ask them about their experiences with customers.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. In addition to overcoming generational gap biases, hiring managers must also consider the resistance of others to assimilate new recruits. Can they navigate at lightening speed through your website?

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. The best way to start is by developing the ideal profile for future business owners: what kind of knowledge and experience should they have to qualify as your franchise partner?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Perfect Daily Grind

FEBRUARY 17, 2023

The SCA is also asking members of the Syrian and Lebanese coffee communities who are organising support for people affected in the respective countries to reach out to them directly through the website contact form. The rebranding includes a new website and logo design. ofi partners with USAID to support coffee farmers in Peru.

2022 121

2022 2023 Cash Management Food Supply 121

The Restaurant Times

NOVEMBER 17, 2021

As a restaurant owner, you probably are already convinced of the need of offering your customer the convenience of online ordering. Restaurant Website . The first thing you need is a website from where your customers can reach you and order food. Third-Party Apps . More Profits .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Indoor Media

SEPTEMBER 6, 2018

If you’re a small business owner, chances are you’ve been traumatized by online customer reviews. Many consumer review websites offer no help when it comes to responding to complaints (seriously, making me pay to leave a comment is just bribery), while others even hide your well-earned reviews from the world. Authentic Recommendations.

Small Business 78

Small Business Customer Experience Customer Service Social Media 78

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly. This will also make it easier to replace expired permits and keep track of renewal dates.

License 78

License Certification Kitchen Safety Food Safety 78

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. The guide provides the following key principles for an effective reopening.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. “The post-COVID dining experience will no doubt be different.

Webinar 167

Webinar Loyalty Program Online Ordering Social Media 167

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. “The post-COVID dining experience will no doubt be different.

Webinar 177

Webinar Mobile Ordering Loyalty Program Online Ordering 177

Open for Business

JANUARY 24, 2023

Social media management takes practice. Instagram presents an opportunity for restaurants to connect with people’s passion for food and inspire them to share their experiences in multiple ways: Stories Have fun with Instagram’s stories feature, which allows you to share posts that will disappear in 24 hours.

Social Media 148

Social Media Front of House Download Consumer Goods 148

Perfect Daily Grind

APRIL 8, 2022

The widget can be installed on a coffee shop’s website to inform customers of live wifi speed and reliability. Research from the Proceedings of the National Academy of Sciences claims farms with less bee pollination and with fewer birds for pest control can experience a 25% drop in coffee yields. Wed, 6 Apr.

Pricing 119

Pricing 2022 2021 Recycling 119