Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Modern Restaurant Management

SEPTEMBER 21, 2021

Every person has their own likes, dislikes and preferences when it comes to food. And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. Benefits of Customization.

Dietary Restrictions 189

Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

2024 123

2024 Dietary Restrictions Customer Experience Customer Service 123

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. If 2022 made one thing clear, it’s that consumers want a digital experience. The strong will get stronger.

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2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

APRIL 28, 2022

In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. Virtual brands can be especially useful in testing new menu items and mitigating supply chain challenges.

Dietary Restrictions 196

Dietary Restrictions Influencer Back of House BOH 196

Culinary Digital

FEBRUARY 2, 2024

A streamlined menu can significantly improve quality assurance in a food service establishment in several ways: Consistency A streamlined menu reduces the number of dishes and options offered, making it easier for kitchen staff to consistently prepare each item to the highest quality standards.

Dietary Restrictions 52

Dietary Restrictions Front of House Customer Experience Back of House 52

Restaurant Clicks

NOVEMBER 5, 2021

Olive Garden is a family favorite for delicious Italian-style comfort food. With the tagline, “We’re all family here,” Americans would agree this is an ideal spot to gather for great food and fun times with loved ones. 11 Best Menu Items at Olive Garden. 11 Best Menu Items at Olive Garden. Breadsticks.

Ordering 104

Ordering Menu Back of House Dietary Restrictions 104

Squirrel Systems

OCTOBER 19, 2023

PART 1: CONVERSATIONAL ORDERING, WHAT IS IT & DOES IT HAVE A PLACE IN TABLE SERVICE? “Conversational ordering” in the hospitality business refers to a specific approach to taking food and beverage orders from customers more conversationally and engagingly.

Ordering 52

Ordering Dietary Restrictions Customer Service Customer Experience 52

Ken Burgin

JUNE 13, 2023

ChatGPT, can revolutionise the way you manage your kitchen, from organising your recipes, scaling dishes and optimising food costs, to suggesting ingredient substitutions, planning menus, and enhancing staff productivity. Food Costing : AI can be invaluable in food cost control.

Management 68

Management Management Dietary Restrictions Seasonal Menu 68

Ken Burgin

JUNE 6, 2023

Here are the training suggestions I was given by ChatGPT for FRONT OF HOUSE S TAFF Menu Knowledge Training : Utilise ChatGPT to create quizzes and interactive modules to test employees’ understanding of the menu. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Ken Burgin

AUGUST 6, 2023

The FAQ (Frequently Asked Questions) list on a restaurant or cafe website helps the business and the customers. It also improves the customer experience, with clear, concise answers to customers’ most common questions, making their website browsing experience smoother – it saves time and phone calls.

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

JUNE 3, 2022

Tania shares some key lessons on running a cafe business – right from restaurant design to menu design, customer acquisition, and the importance of practicing kindness while running a business. Understanding the concept of a mindful menu . Therefore, a “one-size fits all” menu simply doesn’t work. . operational.

Sustainability 52

Sustainability Dietary Restrictions Franchise Franchising 52

The Rail

OCTOBER 14, 2022

Some people are adopting these diets for health reasons, while others are just curious about how their health might improve by eliminating certain foods and ingredients. It’s estimated that 32 million Americans have food allergies. Of course, no food service business wants to sacrifice quality or taste simply to be allergy-friendly.

Allergens 59

Allergens Management Management Dietary Restrictions 59

Restaurant Clicks

SEPTEMBER 5, 2021

Located off of Liberty Avenue, this Pittsburgh restaurant is ideal for visitors interested in healthier food options. Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

24/7 Waiter

SEPTEMBER 21, 2023

If you read the restaurant survey questions from our blog last month, you may be looking for additional questions to ask your customers. Survey questions in the food industry are important in helping you better understand your target audience and grow your business. Food Questions 4. Customer Service Questions 7.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Restaurant Clicks

SEPTEMBER 8, 2021

The best places to eat in Niagara Falls have a few things in common; specifically location, quality of food, and local charm. Savor is affiliated with Niagara Falls’ culinary school and features an inventive menu full of local ingredients. Realistically, you won’t find this caliber of food for the price at many restaurants.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

NOVEMBER 7, 2021

While I’ll always love Seattle for introducing me to iconic grunge bands like Pearl Jam and Nirvana, this city has a special place in my heart for a different reason: the food culture. Seattle’s food scene is expansive and covers both local and international cuisine. This restaurant specializes in good, local food served with a smile.

Dietary Restrictions 124

Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. The bistro menu is also impressive in the evening. Known for its excellent and professional waitstaff, Arthur’s Terrace is an experience not to be missed. Love fancy French food? The restaurant offers an elegant array of food in a cozy atmosphere.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

24/7 Waiter

JUNE 22, 2023

It is crucial to get customer feedback when you own a restaurant. Knowing what your customers think of your food, service, and ambiance allows you to be better equipped to run a successful business. Customer reviews provide you with good and bad insight. This question can help you gain customers.

2023 36

2023 Dietary Restrictions Customer Experience Seasonal Menu 36

Restaurant Clicks

NOVEMBER 24, 2021

With a customizable menu and dedicated server, the experience is quality. Order Online. For a sit-down dinner, the room holds twenty-eight people, and the menu is served family-style. The menu focuses on local ingredients prepared over a charcoal grill, and the restaurant is open between Tuesday and Saturday.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Deliverect

OCTOBER 28, 2019

So you’ve decided to become part of the future of the food industry and start online delivery – congrats! What’s really important to customers? We’ll give you the rundown on what online food delivery customers value most to make sure you deliver the experience they’re looking for. Custom orders = happy customers.

Delivery 63

Delivery Dietary Restrictions Food Online Ordering 63

Restaurant Clicks

OCTOBER 11, 2021

View this post on Instagram A post shared by Vanessa | Food + Travel (@dineinaflash). The Atlanta Breakfast Club is the epitome of morning soul food. The Atlanta Breakfast Club is the epitome of morning soul food. It serves breakfast and lunch, but the specialty items are brunch foods. Order Online.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Restaurant Clicks

NOVEMBER 14, 2021

Today you can visit the iconic Apollo Theatre, as well as other artistic Harlem highlights like El Museo del Barrio; an art museum focused on the Latin American, Latino, and Caribbean experience. Harlem also has some of the best food in the city, including some great brunch items. The Graffiti Hall of Fame is in Harlem, too.

Reservations 124

Reservations Dietary Restrictions Online Ordering Food Order 124

Restaurant Clicks

NOVEMBER 13, 2021

Over the last couple of decades, the Music city has also become known as a serious food city. If you are trying to find out where to eat in Nashville to experience it, any of the restaurants on this list are pushing the envelope and inventing new ways to put the culture of the South on a plate. It’s a small menu that changes daily.

Back of House 121

Back of House Reservations Fine Dining Seating 121

SpotOn

MARCH 18, 2024

Everybody knows about the traditional sit-down restaurant experience, where servers give guests paper or digital menus. There's also the quick-service restaurant model, where guests order and pay for simple dishes created right away, similar to the modern bistro.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Travel 118

Travel Food Hotels Loyalty Program 118

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 18, 2019

As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. Restaurants are serving plant-based burgers, with either Impossible Foods or Beyond Meats. Meatless Trends. JACK of all trades.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Restaurant Clicks

NOVEMBER 17, 2021

They serve a variety of customers such as students, locals in the area, tourists, and more. Order Online. They have a dessert menu that features gelato, which is a dessert specific to Italy. Order Online. When you think of airport food, you just don’t get the impression that you’ll be, well, impressed.

Online Ordering 147

Online Ordering Fast Casual Food Order Casual 147