Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. Guests can browse the menu at their leisure, customize their orders precisely, and send them directly to the kitchen.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. With the rise of online shopping, customers are now more than used to controlling their experience and their time more than ever.

Dietary Restrictions 193

Dietary Restrictions Customer Experience Dine-in Technology 193

Open for Business

OCTOBER 12, 2022

A restaurant menu is key to bringing guests in and keeping them around. On average, guests will spend only 109 seconds reading your menu, according to a Gallup poll. Creating a new menu or improving an existing one takes time. A good menu stays true to a restaurants’ concept and maximizes profit. Selecting menu items.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Open for Business

JUNE 9, 2023

But how you handle complaints from restaurant customers determines whether a problem results in a happy regular for life or a one-star review. A complaint doesn’t have to ruin a guest’s experience—or your restaurant’s reputation—if your team handles it the right way. Empathize with their feelings of frustration.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

Dietary Restrictions 172

Dietary Restrictions Online Ordering Customer Experience Fast Casual 172

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. Internet of Things (IoT) technology. Today’s Special: Augmented Reality.

Technology 174

Technology Dietary Restrictions Mobile Ordering Point of Sale 174

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

Goliath Consulting

JUNE 8, 2023

From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph. Delve into considerations like cuisine, ambiance, and overall atmosphere, creating an enticing experience that sets you apart from the crowd.

Dietary Restrictions 78

Dietary Restrictions Email Marketing Social Media Customer Experience 78

Modern Restaurant Management

MAY 23, 2023

Globally, restaurants saw a notable shift in customer expectations and behavior during this time. As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs. In addition, many restaurants are now using digital menus in-house.

Customer Service 162

Customer Service Dietary Restrictions Delivery Online Ordering 162

Culinary Digital

FEBRUARY 2, 2024

A streamlined menu can significantly improve quality assurance in a food service establishment in several ways: Consistency A streamlined menu reduces the number of dishes and options offered, making it easier for kitchen staff to consistently prepare each item to the highest quality standards.

Dietary Restrictions 52

Dietary Restrictions Front of House Customer Experience Back of House 52

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. If 2022 made one thing clear, it’s that consumers want a digital experience. The strong will get stronger.

2022 191

2022 Food Supply Point of Sale Dietary Restrictions 191

Modern Restaurant Management

AUGUST 13, 2020

To keep revenue streams open amidst changing conditions, operators should look to diversify how their customers can access their services, in particular with a focus on off-premise revenue. Collecting Data to Build Customer Loyalty. Operators should also look to technology solutions to build customer loyalty and help bolster revenue.

Dietary Restrictions 187

Dietary Restrictions Online Ordering Customer Experience Dine-in 187

Modern Restaurant Management

APRIL 28, 2022

Launching virtual brands helps established restaurants engage new customer segments in several ways—from breaking into new dayparts to testing new products and geographical markets to driving incremental sales—and there is plenty of room in the space for newcomers, too. Micro-Niche Concepts that Cater to the Specific.

Dietary Restrictions 176

Dietary Restrictions Influencer Back of House BOH 176

Restaurant Clicks

JUNE 22, 2021

You may not be familiar with the term “prix fixe menu,” but you’re more than likely familiar with the concept, which has been a staple of both fine-dining and casual restaurants for decades. With a prix fixe menu, the food and the final cost are both decided from the outset, leaving you with nothing to do but sit back and enjoy the journey.

Menu 78

Menu Fine Dining Dietary Restrictions Seasonal Menu 78

Restaurant Clicks

NOVEMBER 5, 2021

Although some would clarify that Olive Garden is not authentic Italian food, satisfied customers know the most important thing: the food is delicious. We’ve done plenty of taste testing and have details about eleven of the best Olive Garden menu items listed below. 11 Best Menu Items at Olive Garden.

Ordering 104

Ordering Menu Back of House Dietary Restrictions 104

Ken Burgin

JUNE 13, 2023

If you need to serve a dish to more people than usual, or if you’re experimenting with small-scale trial of a new dish, AI can do the calculations for you to adjust the ingredients’ quantities, and can account for factors that aren’t linear. This will help maintain consistent quality and customer satisfaction.

Management 68

Management Management Dietary Restrictions Seasonal Menu 68

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Squirrel Systems

OCTOBER 19, 2023

“Conversational ordering” in the hospitality business refers to a specific approach to taking food and beverage orders from customers more conversationally and engagingly. This approach aims to enhance the guest experience by building rapport with customers, understanding their preferences, and providing personalized service.

Ordering 52

Ordering Dietary Restrictions Customer Service Customer Experience 52

Ken Burgin

JUNE 6, 2023

Here are the training suggestions I was given by ChatGPT for FRONT OF HOUSE S TAFF Menu Knowledge Training : Utilise ChatGPT to create quizzes and interactive modules to test employees’ understanding of the menu. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Restaurant365

FEBRUARY 18, 2022

Every establishment’s goal is to deliver an outstanding customer experience. To create long-term, loyal customers they must deliver on customer expectation. This instant access gets managers out of the office and onto the floor, where they can better deliver an outstanding customer experience.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. This flexibility mirrors the needs of customers today. The signage.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Ken Burgin

AUGUST 6, 2023

The FAQ (Frequently Asked Questions) list on a restaurant or cafe website helps the business and the customers. It also improves the customer experience, with clear, concise answers to customers’ most common questions, making their website browsing experience smoother – it saves time and phone calls.

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Providing excellent service and a friendly atmosphere will earn you regulars – and those sought after five-star customer reviews. So how do we develop vital customer service?

Communication 136

Communication Training Dietary Restrictions Customer Service 136

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 148

2024 2023 Food Order 2013 148

The Restaurant Times

JUNE 3, 2022

Tania shares some key lessons on running a cafe business – right from restaurant design to menu design, customer acquisition, and the importance of practicing kindness while running a business. Understanding the concept of a mindful menu . Therefore, a “one-size fits all” menu simply doesn’t work. . operational.

Sustainability 52

Sustainability Dietary Restrictions Franchise Franchising 52

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

The Rail

OCTOBER 14, 2022

When everyone is involved and on the same page, your staff will be more informed and your customers will be safer. Identify Allergens on Your Menus. One of the easiest ways to keep your customers safe is to create a menu “key” that identifies common allergens in each dish. Advertise Your Restaurant as Allergy-Friendly.

Allergens 59

Allergens Management Management Dietary Restrictions 59

24/7 Waiter

SEPTEMBER 21, 2023

If you read the restaurant survey questions from our blog last month, you may be looking for additional questions to ask your customers. Grab the attention of as many of your customers as you can by making it convenient for everyone. How would you rate your overall experience from 1-10 (10 being the best) and why?

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. The Guest Experience The key thing to remember about omnichannel marketing is that it’s centered on the guest. Returning guests don’t want to be treated as if they were a new customer.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

24/7 Waiter

JUNE 22, 2023

It is crucial to get customer feedback when you own a restaurant. Knowing what your customers think of your food, service, and ambiance allows you to be better equipped to run a successful business. Customer reviews provide you with good and bad insight. This question can help you gain customers.

2023 36

2023 Dietary Restrictions Customer Experience Seasonal Menu 36

Restaurant Clicks

SEPTEMBER 8, 2021

Savor is affiliated with Niagara Falls’ culinary school and features an inventive menu full of local ingredients. Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. Dietary restrictions are no problem either, and the chef can customize most dishes.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

NOVEMBER 24, 2021

With a customizable menu and dedicated server, the experience is quality. For a sit-down dinner, the room holds twenty-eight people, and the menu is served family-style. The menu focuses on local ingredients prepared over a charcoal grill, and the restaurant is open between Tuesday and Saturday. Make a Reservation.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days. Morcilla’s menu includes several options for desserts, drinks, and dinner. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

NOVEMBER 7, 2021

Located close to Salmon Bay, the Walrus & the Carpenter is a higher-end version of your neighborhood fishing pub with locally sourced oysters, fabulous sides, and a robust beer menu. Some of their top menu items include the pork loin sandwich, full of juicy seasoned meat and sauce, and the chicken salad with caramelized onions.

Dietary Restrictions 124

Dietary Restrictions Seasonal Menu Online Ordering Reservations 124