EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 106

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. This allows for brands to have a direct relationship with customers, and in turn, create more personalized, frictionless engagements.

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Mobile Ordering Marketing Menu Fast Casual 203

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Include a headshot, quick bio, and list of relevant experience. It also shows that you've done your research given the market, suppliers, and have an idea on menu design. Design Mockups.

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Point of Sale Back of House Document Download 397

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

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2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.

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Loyalty Program Social Media Email Marketing Customer Service 370

LevelUp

OCTOBER 14, 2019

In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. Smaller dining areas have given way to bigger lobbies, and signage is crucial to direct customer foot traffic.

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Seating Ordering Mobile Ordering Loyalty Program 66

Future Food

OCTOBER 19, 2022

My wife and I were exceptionally lucky with our first born, as we could essentially take him anywhere - breakfast, lunch or dinner - from a busy café to a smart casual restaurant, and enjoy a meal out without a gripe. Bam Bam Italian. Rezz Hotel Adelaide. So how can it work? What are the common factors?

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Customer Experience Brewery Customer Service Fine Dining 78

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. They Save Your Staff Time.

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Online Ordering Customer Service Fast Casual Recycling 203

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service. What Is Back of House in a Restaurant? Cost control.

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand.

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option. Dedicated Take-out Area for Staging.

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Fine Dining Online Ordering Dine-in 2007 244

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? Start by outlining your restaurant’s concept, from the type of cuisine to the interior design. Once you’ve nailed the perfect location, focus on the layout and interior design. Choose wisely and design smartly. Are people craving a new Italian place?

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License Email Marketing Seasonal Menu Front of House 78

Restaurant Engine

DECEMBER 23, 2020

Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. This keeps your customers and your employees safer. In addition, for customers calling in or ordering on your website, considering offering options for your customers to pay in a no contact manner.

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2021 Online Ordering Fine Dining Mobile Ordering 111

The Restaurant Group

DECEMBER 31, 2020

The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year. Heavy restrictions and consumer fears have made the traditional indoor dining experience a thing of the past. The pandemic caused a major shift from indoor dining to outdoors.

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2021 Kitchen Safety Food Safety Fast Casual 78

EATER

NOVEMBER 1, 2021

And then there’s the customers, who might harass or abuse you. While the pandemic has unfortunately emboldened some customers to be more demanding than ever , it has also opened a conversation about the realities and difficulties of restaurant work. Technology can make things smoother for busy fast-food restaurants.

Kitchen Safety 145

Kitchen Safety Fine Dining Front of House Back of House 145

EATER

JUNE 5, 2023

Derek Abella The rise of the open kitchen has changed how diners experience their meals, and the way chefs approach their work There are plenty of professions that involve being watched. While cooks at lunch counters and street stalls whipped up meals in full view of paying customers, at finer establishments the work was obscured.

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Fine Dining Customer Experience Fast Casual Dine-in 98

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Holsom by Yogurtland.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

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2020 Online Ordering Point of Sale Fast Casual 180

EATER

JUNE 29, 2022

The cashier was nice, which made the experience even better, as did the instant satisfaction of tucking away a very large, very warm, very full plastic bag on the floor of my front seat. It was also familiar, a modicum of casual comfort as the omicron wave crested in Los Angeles.

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Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

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2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. " Pielogy Expands in Ohio.

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Franchise Franchising 2020 2021 203

The Restaurant Times

FEBRUARY 19, 2022

You can look forward to enjoying a sumptuous escapade at this venue, which has been meticulously designed. Fine dining is an all-encompassing experience that includes elegant and sophisticated services as well as the highest-quality food. A Fine Dine Experience And Its Features. Every element should be carefully considered.

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Fine Dining Definition Fast Casual Customer Experience 52

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. The guide provides the following key principles for an effective reopening.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. The company was classified “Best in Class” and acquired by McDonald’s Corporation in 1999, at a time when the fast-food giant was extending its reach beyond burgers. and Brinker International, Inc.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Apicbase

JUNE 2, 2022

5 menu pricing tactics to skyrocket profitability Choosing the right menu model for your operation Menu engineering your way to healthy profit margins Why [sometimes] you MUST change your pricing Your bag of psychological menu-pricing tricks Experimenting with experiential offers — when & why. 3 tips on menu pricing for ghost kitchens.

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Pricing Menu Operations Demo 52

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

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Fast Casual Back of House Food Truck Franchise 52

Mad Mobile

MARCH 8, 2024

Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. They’re durable and flexible enough to go from fast casual to fine dining. You’ll want something that can rotate so that customers can complete their transactions in the POS without the need for a printer.

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POS 2024 Mobile Ordering Loyalty Program 40

EATER

MAY 19, 2020

This means that thousands of restaurants, after pivoting to takeout or closing altogether, are now legally permitted to open their dining rooms to customers. With no universal guidance, restaurants are left to design their own protocols for creating safe spaces for their employees and customers.

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Cash Management Fast Casual Fine Dining Food Safety 142

Restaurant Clicks

DECEMBER 23, 2021

A hot spot for students and young professionals, Downtown Brooklyn is overflowing with cute cafés, casual eateries, and hip restaurants. These are some of the best restaurants in Downtown Brooklyn, ranging from casual joints to awesome date night locales. One of the best parts of Downtown Brooklyn is the food. Circa Brewing Co.

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Online Ordering Fast Casual Back of House Food Order 128

Restaurant Clicks

OCTOBER 23, 2021

Set in the Mission District area, about three blocks down from the large Mission Playground, Lazy Bear is a restaurant that’s more about the experience than the menu. However, their focus on upscale communal dining offers a unique experience among restaurants. Walk-ins can be seated but usually take longer. Make a Reservation.

Fine Dining 115

Fine Dining Reservations Online Ordering Seasonal Menu 115

Restaurant Clicks

NOVEMBER 17, 2021

They serve a variety of customers such as students, locals in the area, tourists, and more. Varasano’s has exceptionally fast service, as their thin-crust pizzas only take about three minutes to bake. It’s a casual setting with friendly staff, excellent service, and people from all over the city and a few cities over.

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Online Ordering Fast Casual Food Order Casual 147

Restaurant Clicks

JANUARY 9, 2020

Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. Fast food, mid-scale, or upscale? Casual or formal dining? That way, when news of your upcoming restaurant is released, the press and interested customers can find your website.

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License Equipment Website Management Hiring 78

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. In addition to team members wearing masks and gloves and implementing social distancing, Fazoli’s has enhanced sanitation procedures and limited dining room seating.

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Franchise Franchising Kitchen Safety Food Safety 189

Restaurant Clicks

OCTOBER 12, 2021

Dining is fast, easy, and affordable It’s a great spot for a quick lunch or casual dinner. Customization is highly encouraged, allowing you to make your plate exactly as you wish. It’s a comfortable, casual experience perfect for family and friends. Keep in mind that seating is limited. Los Tacos No.

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Food Food Truck Website Management Seasonal Menu 121

Restaurant Clicks

NOVEMBER 2, 2021

O Ya offers a uniquely Japanese experience every night. If you want a seat at O Ya, check for reservations daily and prepare to be flexible with timing. It’s a meal and experience that you won’t soon forget. That comes through in its food and drink, but also in its dining room, which showcases art, design, and music.

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Seasonal Menu Reservations Back of House Online Ordering 109