Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week.

Online Ordering 492

Online Ordering Loyalty Program Social Media Mobile Ordering 492

ChowNow

FEBRUARY 28, 2025

In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

ChowNow

APRIL 11, 2025

Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal. Bonus points if the interface is also customer-friendly, especially if you plan to use tablets for self-ordering or digital menus. For staff, it means faster table turns and fewer logjams around the POS.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Both approaches might cause your restaurant to fail in attracting new customers. Emphasize Best-Selling Items. Create a Conversation Trigger.

Marketing 567

Marketing SEO Front of House Website Management 567

Apicbase

MAY 28, 2025

When restaurant companies start the buying process with demos and feature checklists, they often end up digitising flawed workflows instead of improving them. This is how tech procurement usually goes: build a longlist schedule demos compare features request pricing make a decision. To be honest, we used to lead with demos too.

Demo 52

Demo Back of House Customer Experience Take-out 52

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. A POS system acts as a central channel for managing orders, payments, and customer interactions. What is Restaurant POS Integration?

POS 130

POS Cash Management Point of Sale Customer Experience 130

Restaurant365

OCTOBER 29, 2021

Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Point of Sale 158

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend One: Offering Ready-Made Solutions for Customers In today’s world, restaurant operators face guest attention deficit. The picture becomes part of the user experience shared by the guest.

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

AUGUST 25, 2023

Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.

Design 416

Design Front of House Back of House Customer Experience 416

Modern Restaurant Management

FEBRUARY 9, 2024

Yet, there remains one area ripe for innovative change: engaging communication for all stakeholders (and no, I’m not talking about customer-facing menu boards, point-of-purchase advertisements, drive-through displays, or slick commercials). However, most companies’ communication efforts stop there.

Communication 471

Communication Franchise Franchising Leadership 471

ChowNow

APRIL 8, 2021

As a restaurant owner, your menu photos are a powerful marketing tool to attract new customers, increase ticket sizes, and retain guests. While it’s fun to experiment with elaborate compositions and uncommon angles, that type of photography is better for more casual media, like Instagram. Schedule a Demo. Know your camera.

Equipment 370

Equipment Menu Social Media Email Marketing 370

ChowNow

JULY 28, 2020

It only makes sense that curbside pickup—in which customers pick up their food straight from their cars—has skyrocketed in popularity. . Customers would describe their vehicles in the “Special Instructions” box on the menu item, and then would add the item to their carts for checkout. What’s next for Curbside?

Ordering 359

Ordering Online Ordering Mobile Ordering Food Safety 359

ChowNow

MARCH 20, 2025

In this article, youll learn: How menu management software streamlines menu updates and eliminates manual errors Why outdated or inconsistent menus can impact customer satisfaction and revenue Key features to look for when choosing the right software for your restaurant Lets explore why every restaurant needs menu management software.

Menu 195

Menu Management Management Online Ordering 195

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

OCTOBER 17, 2019

With simple, user-friendly website platforms at your disposal, all you need to do is pick the right template and customize it to showcase your brand and attract diners. Squarespace and Wix offer their customers free domains. Follow this proven website building process for a stress-free experience. net,cafe,pizza, etc.).

Demo 240

Demo Website Management Online Ordering SEO 240

ChowNow

AUGUST 17, 2020

?. The COVID-19 pandemic has created an entirely new set of challenges for restaurateurs, their staff, and their customers alike. Here at ChowNow, we’re proud to do our part to help our restaurant partners best serve their customers and protect their staff. Customers use their phones to view the menu, place an order, and pay.

Dine-in 317

Dine-in Ordering Online Ordering Customer Experience 317

ChowNow

JULY 17, 2020

Afterwards, all transactions through the ChowNow-Square integration—regardless of which credit cards customers use—will have a credit card processing fee of 2.9% This way, you can give your customers and your staff a great experience. Schedule a free demo with one of our online ordering specialists to get started.

POS 329

POS Online Ordering Mobile Ordering Point of Sale 329

ChowNow

SEPTEMBER 16, 2020

Marketing your restaurant is critical for reaching new customers, promoting takeout and delivery sales, and now, in certain parts of the country, in welcoming patrons back for dine-in. Read on for five marketing tips you can use to attract restaurant customers and sustain your business for years to come. An added bonus?

Social Media 370

Social Media Online Ordering Download Mobile Ordering 370

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. ChowNow ChowNow is a customized online ordering app for restaurants. For newer restaurants hoping to bring in new customers, this app can be an effective way to get found by area visitors and locals alike. Get a Demo 6.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. ChowNow ChowNow is a customized online ordering app for restaurants. For newer restaurants hoping to bring in new customers, this app can be an effective way to get found by area visitors and locals alike. Get a Demo 6.

Management 352

Management Management Operations Mobile Ordering 352

ChowNow

JANUARY 27, 2021

Restaurant email marketing is one of the most cost-effective ideas to stay top of mind, engage with your customers, and increase sales. . Everyone on staff works hard to create a great dining experience. Share their insights, favorite dishes, or fun facts with your customers. Feature a staff member. Ask for guest feedback.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

Modern Restaurant Management

APRIL 23, 2021

Each point-of-sale partner is helping in different ways – from providing a fully integrated application experience, to building pre-packaged point-of-sale documentation, to holding interactive webinars. “Our actions helped enact meaningful change and allowed us to support our customer community when they needed it most.

Point of Sale 322

Point of Sale Small Business Webinar Customer Service 322

Social Hospitality: Restaurants

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Balboa Bay Resort: Bringing the Experience Home. Balboa Bay Resort has implemented a variety of immersive, at-home experiences for their social media followers.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

DECEMBER 29, 2023

I’ve heard of restaurant leaders setting up multiple POS demos with shift managers or front-of-house staff. It’s important to know what type of experience you want to deliver to your customers. And you also shouldn’t lean into human service if your customers just want to get their food and leave.

Technology 309

Technology Front of House Fast Casual Back of House 309

SpotOn

MAY 21, 2025

Operators aren’t looking for the flashiest demo or the trendiest buzzword. Keeping the experience intact Even with all this talk about restaurant profit margins and optimization , the soul of the restaurant experience can’t be lost. Smart marketing that brings back the right customers at the right time.

2025 98

2025 White Paper Demo Online Ordering 98

7 Shifts

SEPTEMBER 6, 2024

Customers who experience longer wait times are 18% less satisfied with their experience. Hiring a barback can keep your bar operations efficient and boost customer satisfaction. Barbacks help the bartenders with stocking and replenishing supplies, keeping the bar clean, and helping with customer requests.

Demo 195

Demo Hiring Customer Experience Bar 195

Bingage

FEBRUARY 9, 2023

Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. Personalization refers to communicating with customers at every touchpoint. QR codes for restaurants have emerged to be an essential tool for a better experience.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Black Box Intelligence

MARCH 7, 2025

Its known for its revolving sushi belts, robot servers, and fun dining experience. With such a unique concept, it makes for an exciting atmosphere for both customers and employees! Take Your Lead from the Best Kura Sushi is a BBI Customer. A Unique Restaurant with a Big Growth Plan Kura Sushi isnt your typical restaurant.

Recruiting 83

Recruiting Social Media Hiring Training 83

The Restaurant Group

DECEMBER 28, 2024

Today, its not just about serving food; its about crafting a digital experience that captures hearts and appetites. It showcases your offerings, shares your story, and invites your audience to join the experience. Building Customer Loyalty Engaging with diners through comments and reposts creates trust.

Social Media 78

Social Media Customer Experience Seasonal Menu Online Ordering 78

ChowNow

JUNE 17, 2020

Schedule a free demo to see how our commission-free online ordering platform for dine-in, curbside, pickup, and delivery will help your restaurant thrive. Description (if using table numbers) : Add this item to the cart if you’re dining in with us for a contactless dining experience! Not a ChowNow client yet? Item Name : Dine-In.

Online Ordering 221

Online Ordering Ordering Website Management Demo 221

ChowNow

MAY 7, 2019

If you have online ordering at your restaurant but you’re still trying to figure out how to give your customers a superior experience without breaking the bank—well, you’re not alone there either. That’s why more than half of all restaurateurs are devoting more resources to customer-facing technology like online ordering this year.

Online Ordering 199

Online Ordering Ordering Mobile Ordering Demo 199

Lavu

JULY 4, 2025

A modern Restaurant POS System does far more than just process payments—it powers the entire dining experience. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line. They managed customer payment and provided change when needed.

POS 78

POS 2025 Front of House Back of House 78

7 Shifts

JULY 25, 2024

Delivery apps help boost your restaurant's visibility and attract new customers. The only tradeoff to this is that you and your customers have to pay additional fees, which typically fall between $0.49 Subscription boxes take the concept of meal kits a step further by providing customers with regular deliveries of meals or ingredients.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Lavu

JUNE 26, 2025

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. If you run a fast casual or quick service restaurant, you have the option of improving the customer experience by using self-order kiosks. What Is a self-order kiosk?

2025 78

2025 Pricing Ordering Fast Casual 78

ChowNow

AUGUST 17, 2020

?. The COVID-19 pandemic has created an entirely new set of challenges for restaurateurs, their staff, and their customers alike. Here at ChowNow, we’re proud to do our part to help our restaurant partners best serve their customers and protect their staff. Customers use their phones to view the menu, place an order, and pay.

Dine-in 195

Dine-in Ordering Online Ordering Customer Experience 195

ChowNow

OCTOBER 18, 2024

A reason loyal customers keep coming back for more. Its what turns food into an experience. If youre not using ChowNow yet, get started with a free product demo. Time to getyour brand in front of ready customers with a beautiful websitethat turns visits into transactions. Get started with a free product demo today. (1)

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Demo Online Ordering Food Order Customer Experience 195