7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. This comes with two huge advantages: high margins and owned customer data.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

NOVEMBER 15, 2023

Conversely, speed of service was identified as a key factor by 32 percent of households with children but only 21 percent of households without. There is one caveat: Gen Z consumers equally prefer using a restaurant’s mobile app or website, an option firmly ranked in second place for all other generations.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats.

Email Marketing 221

Email Marketing Seating Marketing SEO 221

Modern Restaurant Management

APRIL 5, 2021

With a changing landscape, it is more vital than ever to help your potential customers see great value in your business. A Think With Google study showed that even if they like the business, an amazing 50 percent of people will use that business less if the website is difficult to navigate on their phone. Forgetting About Mobile Users.

Marketing 131

Marketing Coupons Consumer Goods Social Media 131

7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.”

Events 351

Events Social Media Kitchen Safety Seating 351

Indoor Media

AUGUST 26, 2020

Capitalize on customers that already frequent your shop rather than trying to attract new customers that may come in for a cheap oil change but never return. Quality customers make your shop thrive, and auto repair email marketing gives you direct access to their inboxes. Know and Segment Your Customers. Constant Contact.

Email Marketing 113

Email Marketing Marketing Loyalty Program Coupons 113

Modern Restaurant Management

JANUARY 12, 2022

Brands that have shifted to a more customer-centric approach have an understanding of loyalty as being earned and not sold. Loyalty programs grant organizations with the opportunity to not only retain their existing customers but turn those customers into brand fanatics. What do these programs provide to an organization?

Loyalty Program 191

Loyalty Program Customer Experience Social Media Online Ordering 191

Modern Restaurant Management

APRIL 13, 2021

Location Based Services , which allows you to tailor your message to events occurring in those hyper local geographic locations including weather, transportation, and vicinity to friends. Once you understand your customers needs it will involve creating an offering that can be compelling for them to take action.

Advertising 150

Advertising Mobile Ordering Website Management Customer Service 150

Indoor Media

AUGUST 5, 2020

While few would argue that an auto shop website isn’t necessary, the range of what qualifies as a “website” is pretty broad. Whichever route you choose to take, be it build your own or hire a professional, here’s a checklist to help you create an effective, traffic-driving auto shop website. Choose a Website Builder.

SEO 117

SEO Website Management Customer Service Advertising 117

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service. Thinking about a POS system?

POS 59

POS Loyalty Program Customer Experience Point of Sale 59

Sling

DECEMBER 2, 2020

Cultivating customer loyalty is an essential part of making your business a success in the 21st century. But what is customer loyalty, and why is it so important? And how can you improve customer loyalty in your business? What Is Customer Loyalty? Why Is Customer Loyalty Important? How To Improve Customer Loyalty.

Loyalty Program 78

Loyalty Program Coupons Customer Service Website Management 78

Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. This calls for restaurants to be creative on what they offer their customers. Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. This allows you to later market to your customers.

Email Marketing 59

Email Marketing Website Management Point of Sale Front of House 59

Indoor Media

MARCH 1, 2021

For some, that will mean creating a website or claiming a business in google listings. Ever wonder how a fast food restaurant manages to find every little comment made about its store, or whether your community is talking about your business online? This year, make it your goal to improve your small business’s online presence.

Social Media 145

Social Media Small Business Advertising Coupons 145

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 3) Keep Customers Happy With Text Message Restaurant Marketing. 4) Become A Master Of Social Media.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. They are cheaper, reduce staff effort, reduce wait time for customers, eliminate long queues of customers, etc. .

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Indoor Media

APRIL 9, 2018

Advertising itself can’t build your business if you have poor customer service or failed to acquire the right permits or licenses. Rather, advertising’s purpose is solely to generate new customers and retain current ones. Create a website. See post: Quick Guide to Creating a Website.

Advertising 78

Advertising Social Media Website Management Email Marketing 78

Deliverect

DECEMBER 30, 2019

Know your customers: Gather data-driven insights about your potential clientele and knowing their tastes and behavioral habits. - Customer experience is about more than just making sure meals are delivered on time. Customer experience is about more than just making sure meals are delivered on time. 2 Go beyond the norm.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Share your specialties with your customers to let them know there’s a story behind every item. Create an Online Ordering App for Customers. Stay Ahead.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Share your specialties with your customers to let them know there’s a story behind every item. Another way is to draw on your own experience and life story.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

The Restaurant Times

SEPTEMBER 2, 2020

In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. Customer Engagement. Engaging with customers on social media accounts is an absolute must. Always respond to customer tweets, posts, or comments.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Goliath Consulting

JUNE 3, 2020

Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.”

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

The Restaurant Times

MAY 14, 2021

The bakery shops baked the products made to order, according to their customers’ preferences. Managing finances is one of the essential tasks of running a home-based bakery business. Labor, equipment and inventory cost are the three main costs one needs to manage. can act as a bridge between you and your customers. .

Social Media 52

Social Media Online Ordering POS Email Marketing 52

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Research to understand your customers.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

The Restaurant Times

AUGUST 29, 2020

When customers choose a restaurant, they are looking for a memorable gastronomical experience. Along with the quality, freshness, and taste of food, their experience also depends on the restaurant décor, ambience, hygiene level, staff courtesy, and prompt service. Methods To Obtain Customer Feedback For Your UAE Restaurant.

Social Media 52

Social Media Mobile Ordering Online Ordering Customer Experience 52

Goliath Consulting

JANUARY 1, 2020

A well taken, beautifully staged photo of your restaurant or menu item will visually and emotional appeal to your potential customers, and make them want to come in taste your food. Using social media to tell your customers about limited time items or specials will help generate buzz around your restaurant and help increase foot traffic.

Social Media 92

Social Media 2006 2016 Website Management 92

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

The Restaurant Times

FEBRUARY 7, 2021

How To Manage Public Relations For Restaurants In The UAE. Restaurant PR or restaurant publicity unlike word-of-mouth marketing is dependent upon media outlets and not upon individual customers. These include the restaurant’s website, social media handles such as Facebook, Twitter, Instagram, etc., Owned Media.

Social Media 52

Social Media Tip Distribution Influencer SEO 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 182

2020 Loyalty Program Mobile Ordering Fast Casual 182

Lavu

DECEMBER 20, 2019

You can divide your customers into three groups: • Detractors who will go out of their way to tell people about a negative experience. service and things like remembering their names, this might include things like loyalty discounts or coupons for. important is that it sets the stage for what customers can expect.

Social Media 78

Social Media Customer Experience Events Website Management 78

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Indoor Media

OCTOBER 28, 2021

A simple thank you note can also do wonders in terms of reputation management and customer retention. A thank-you note sent after an interaction, such as a meeting or phone call, shows customers how much they matter, encouraging them to stick around longer. This invitation leaves the door open for repeat business.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 183

2021 Fast Casual Mobile Ordering Guest Recovery 183

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . A restaurant reservations system helps you manage all your bookings digitally so you can reduce those dreaded no-shows and ensure you’re maximizing all your available tables – something that’s especially important on a busy holiday like July 4th.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Sling

NOVEMBER 24, 2021

Check out The Guinness World Records’ websites for help with business-related ideas. 8) Advertise On Custom Paper Cups. Arrange for local coffee shops , cafes, and other eateries to serve their drinks in custom-printed paper cups (with your information on them) as a way to advertise your grand opening. 9) Book A Band.

Small Business 148

Small Business Social Media Advertising Events 148