Modern Restaurant Management

SEPTEMBER 27, 2021

. "After more than a year battling the coronavirus pandemic, consumers have begun thinking ahead toward what life will look like post-COVID," said Diana Retter, Director, Commercial & Portfolio Insights, North America Operating Unit, The Coca-Cola Company. "While " Post-COVID Behavior Themes. Making up for lost time.

Food Safety 184

Food Safety Beverage Consumer Goods Guest Recovery 184

Rocket Fuel

MAY 1, 2023

Counter Sales: The pandemic’s aftermath and the 2022 comeback The pandemic’s impact on counter sales in 2020 and 2021 was undeniable, with many dining rooms closed and health concerns influencing consumer behavior. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Goliath Consulting

DECEMBER 6, 2020

Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in. With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Black Box Intelligence

JUNE 21, 2021

Do you feel like you’ve got a good hold on your staffing levels? Data-driven decision making allows you to implement the best new services and menu items for your customers, attract and retain high-quality employees and make smarter decisions about your future direction. . Why restaurant data is so valuable right now.

Guest Recovery 94

Guest Recovery Consumer Goods Customer Service Sourcing 94

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 159

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 159

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Recovery Roadmap. Southern Glazer’s Wine & Spirit s is offering a Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. PPP Goes Flexible.

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Restaurant Business

NOVEMBER 22, 2022

However, tip distribution is highly time-consuming for managers—and because of human error, can become even more laborious if inconsistencies need to be fixed and corrected down the line. Ensuring guests have a positive experience at restaurants is a great way to boost loyalty and help ensure repeat business. Labor Department.

Tip Distribution 84

Tip Distribution Guest Recovery Customer Experience Consumer Goods 84

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Limitations and consumer demand. Restaurant Adaptation. A vast majority of the U.S. Of course, smaller parties mean smaller checks per table.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Goliath Consulting

JUNE 15, 2020

It’s just impossible to predict consumer behavior, especially when the pandemic is new to all of us. Menu Changes and Flexibility. Menu changes have become a widely-adopted solution to a variety of supply issues facing operators. Akash Kapoor, CEO of Bay Area-based franchise Curry Up Now, is simplifying his menu by combining. “We

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Restaurant Industry Consumer Perspectives.

2020 168

2020 Fast Casual Food Safety Guest Recovery 168

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The committee will report to the Foundation’s Board of Trustees’ Governance Committee.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 126

2021 Point of Sale Guest Recovery Travel 126

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Powered by Black Box Consumer Intelligence. Powered by Black Box Consumer Intelligence. October 27, 2021.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. “This year has taught us so much and inspired our efforts to grow our business in new ways that best serve our guests. Good 2020 for Mountain Mike's. ” Fogo de Chão Inks New Deals.

Franchise 199

Franchise Franchising 2020 2021 199

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Consumer eating patterns are impacted by the economy, food trends and other factors. Do they buy groceries?

Point of Sale 76

Point of Sale Consumer Goods Social Media Customer Service 76

Modern Restaurant Management

MARCH 1, 2022

Overall, traffic continued its post-pandemic decline, but the global data solutions provider believes double-digit increases in average check will remain — and demonstrate a fundamental change in consumer behavior. In short, consumers are ordering more food, and for larger parties. On average, sales were up 8.1

Loyalty Program 173

Loyalty Program Mobile Ordering Download Food Order 173

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Modern Restaurant Management

MARCH 19, 2021

With third-party delivery platforms like UberEats, Grubhub and Postmates costing restaurants significant dollars in commissions and fees, nearly 20 percent (16 percent) of Americans believe that third-party platforms do more harm than good for restaurants. Sluggish Restaurant Recovery. 904 hours of pay for waiters (at $9.95/hour

2021 113

2021 Point of Sale Fast Casual Delivery 113

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 97

Hospitality Food Safety Front of House Guest Recovery 97

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well.

2020 135

2020 Mobile Ordering Online Ordering Merchandise 135

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. PPP Forgiveness Links and EZ App. Financial details of the deal were not disclosed. My Black Receipt?,

Food Safety 120

Food Safety Customer Experience Website Management Employee Relations 120

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Pandemic and Restaurant Demand.

Loyalty Program 121

Loyalty Program Fast Casual Online Ordering Consumer Goods 121

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. However, growth in average spending per guest remains negative for full-service restaurants. Many guests complained of long wait times for curbside pickup orders.

2020 109

2020 Food Safety Online Ordering Guest Recovery 109

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. “Restaurant models are evolving to meet growing consumer demand for off premise dining. Tortas Frontera is part of a truly iconic Chicago restaurant family.

Allergens 121

Allergens Kitchen Safety Guest Recovery Customer Service 121

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Curbside pickup will also be searchable in the app so consumers can easily find these businesses. Yelp Virtual Services.

Guest Recovery 105

Guest Recovery Food Safety Loyalty Program Point of Sale 105

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. This one, fielded May 25-28, 2021 included 805 respondents and seems to be a good indicator of future behavior. That said, we are seeing some changes across consumer behaviors.

2021 128

2021 Loyalty Program Mobile Ordering Consumer Goods 128

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. SpotOn Secures $60M Funding.

Serving 194

Serving White Paper Food Recycling 194

Restaurant365

JUNE 24, 2020

Cost out your menu items and recipes. Using the master inventory list, you can then calculate the cost of every recipe and menu item for comparison with the selling price of the menu item. Advanced inventory management software can import menu items from your POS, then map them to recipes.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise 152

Franchise Franchising Food Truck Loyalty Program 152

Aaron Allen & Associates

SEPTEMBER 24, 2021

It’s the same thing over and over, and constant coverage we’re consuming on the pandemic in multiple facets — now on to restaurant recovery from COVID. But there is no good reason to let fear nor uncertainty cloud your future constructs. Menu Simplification: It’s Working. Menu Simplification: It’s Working.

Audits 104

Audits Guest Recovery Government 2020 104

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Chef Michael Solomonov of Philadelphia's Zahav tracing his long road to recovery through a terrifying addiction.

Coaching 144

Coaching Point of Sale Customer Experience Retail 144

Modern Restaurant Management

DECEMBER 14, 2020

In addition, the site has been updated to make it easier for restaurant operators to search key topics such as "off-premise," "dine-in" and "competitive menu" so they can quickly find what they need. The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. “Their continued growth demonstrates the viability, feasibility and desirability of circular business models.”

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. We’re seeing major shifts in menu creation, procurement, and dining habits. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. Let’s dig in.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

NOVEMBER 5, 2019

Hottovy, consumer equity strategist at Morningstar., "Easterbrook, who left McDonald's "following the Board's determination that he violated company policy and demonstrated poor judgment involving a recent consensual relationship with an employee", had been instrumental in the company's turnaround efforts since 2015.

Waste 87

Waste Food Leadership Customer Service 87