7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. For example, how do new consumers find your restaurant on the internet? Optimization of NAPs.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. With COVID-19 continuing to be a consideration for consumers across the U.S., With COVID-19 continuing to be a consideration for consumers across the U.S.,

Communication 202

Communication Social Media Menu Loyalty Program 202

Restaurant365

FEBRUARY 25, 2022

While in any American town you can find a variety of Chinese, Mexican, and Italian restaurants, now consumers are wanting to step beyond these regions and become more adventurous in their dining options. This cuisine is gaining in popularity, and for good reason. Pay attention to menu costing and pricing. Ready to give it a try?

2022 148

2022 Menu Seasonal Menu Pricing 148

Modern Restaurant Management

FEBRUARY 27, 2024

's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Just as no one wants to be catfished by a fake dating profile, consumers don't want to be misled by inaccurate business information.

Online Ordering 188

Online Ordering Consumer Goods Customer Service Customer Experience 188

Culinary Cues

JULY 15, 2022

Sorry, there isn’t a lot of good news for restaurants and chefs in recent years-except up to this point customer demand for the experience is rising. When one of the big four or five producers or distributors closes or slows down production then the trickle effect falls squarely on the restaurant and the consumer.

Food Supply 381

Food Supply Food Truck Consumer Goods 2000 381

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. These are the restaurants where dining is much, much more than just consuming food. How do the rest of us explain the menu with $25 appetizers, $60 entrees, and $20 desserts?

Pricing 357

Pricing Training Consumer Goods Customer Experience 357

The Restaurant Times

FEBRUARY 7, 2023

Menu pricing is one of the most underestimated aspects of restaurant management. If your customers don’t think the prices on your menu are reasonable, how great your concept or your food is won’t matter much. Therefore, restaurants must keep the menu at the heart of all restaurant operations and business plans.

Pricing 52

Pricing Menu Seasonal Menu Point of Sale 52

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Messaging about gluten-free options and safety protocols begins with your menu. If so, what are they?

Training 179

Training Front of House Kitchen Safety Allergens 179

Modern Restaurant Management

APRIL 17, 2024

Fifty-six percent of consumers surveyed said they choose/will choose in the future to order from a restaurant with lower fees. What are best practices for raising menu prices/instituting a fee? As we’ve seen several times, consumers are not always the most responsive to increased fees. consumers 18 years and older.

Pricing 197

Pricing Loyalty Program Customer Experience Consumer Goods 197

Modern Restaurant Management

JANUARY 22, 2024

This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. We have compiled a list of factors based on extensive research on consumer psychology and behavior trends. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods.

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Lavu

MARCH 20, 2020

The result is a lesser recipe, or worse, a menu of dismal, repetitive dessert options. Dessert needs good ingredients to taste good, but you can’t psychologically convince people to pay even $20 for dessert,” Cowen said. You can’t really go cheap on it, but you really can’t charge extra either.”.

Menu 136

Menu Point of Sale Customer Service Food Order 136

The Restaurant Times

NOVEMBER 8, 2021

You need to carefully price your restaurant menu to make it to the top and earn as much as possible. While it’s understandable that you want to make a profit, being overly aggressive with your menu pricing can drive the customer away. This explains poor menu management which results in lower revenue. .

Pricing 59

Pricing Menu Consumer Goods Seasonal Menu 59

Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. This technology offers consumers an effortless option for payment and identity verification by simply holding their hand over a scanner.

Technology 203

Technology Mobile Ordering Consumer Goods 2025 203

Modern Restaurant Management

JANUARY 9, 2024

The foodservice industry is poised for some significant shifts in the new year as a result of changing consumer demand and rising trends being seen across the industry, but that said, there are simple, effective solutions for how operators and restaurants can stay ahead of these shifts.

2024 110

2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

DECEMBER 18, 2023

Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients. The Future of Third-Party Delivery Apps Food delivery has become a consumer expectation, but not every restaurant has the infrastructure to make their own deliveries.

2024 202

2024 2023 Back of House 2022 202

Modern Restaurant Management

NOVEMBER 7, 2022

As inflation continues to pummel businesses and consumers, QSRs are searching for ways to make their menus work harder. At the same time, consumers are looking for ways to stretch their dollars. Putting Value Back on the Menu. Consumer perception is the differentiating factor in all pricing decisions.

Pricing 203

Pricing Loyalty Program Point of Sale 2023 203

Modern Restaurant Management

MARCH 15, 2023

Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. Dynamic pricing is ill-suited to the restaurant industry because consumers’ biological and financial preferences around food–i.e.,

Pricing 198

Pricing Consumer Goods Customer Experience Food Order 198

Modern Restaurant Management

NOVEMBER 11, 2021

Operators need to consider what it takes to accomplish their topline revenue goals in parallel with cost control and waste elimination, ensuring they consistently deliver a high-quality food product to the end consumer that is predictable and traceable. Tracking Supply Chain Flow. Creating a Singular Journey.

Supplies 218

Supplies Management Management Food Supply 218

The Restaurant Times

NOVEMBER 25, 2021

When one upsells, one recommends menu combinations to customers based on their specific tastes. Especially when it comes to new additions to the menu, it sometimes becomes a necessity to upsell new menu items. . Your menu may reflect the atmosphere of your restaurant quite well and be consistent with your brand.

Menu 52

Menu Social Media Customer Experience Food Order 52

EATER

FEBRUARY 27, 2024

According to CNN, the move is a part of the chain’s $20 million investment in digital menu boards, which will allow it to tweak the price of a Biggie Bag or Frosty in real time. Wendy’s also has plans to use “AI-enabled menu changes” and “suggestive selling,” according to Wendy’s CEO Kirk Tanner. Surge pricing is, of course, not new.

Pricing 132

Pricing Food Loyalty Program 2025 132

Modern Restaurant Management

FEBRUARY 7, 2024

According to a National Restaurant Association Show presentation, Gen Z consumers care more about authenticity, convenience and aesthetics than price value. Going deeper, we also see differences in behavior within the generation as the older Gen Z wants convenience, and the younger cohort wants good vibes and social and fun experiences.

Social Media 197

Social Media Customer Experience Influencer Dine-in 197

Modern Restaurant Management

MARCH 21, 2023

Smart menus and app-based ordering are examples of platforms that allow brands to relay information to customers in real-time, saving time and resources in communicating or justifying a price change. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages.

Technology 189

Technology Consumer Goods Waste Supplies 189

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Are they an island, or do they have good connections? Investors want to see that you have good people around you.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JANUARY 4, 2023

44 percent of consumers are now purchasing up to three takeaways per week, in comparison to 42 percent prior to the increase in inflation. Overall, the Deliverect data exposes the top reason customers would order from a restaurant again is because of its good quality of food (52 percent). The survey found that in the U.S.,

Social Media 197

Social Media Delivery Consumer Goods Customer Experience 197

Modern Restaurant Management

JANUARY 15, 2024

Themed Menus for the Win : Want to show support for this year’s best teams? Provide special menu options from the cities the contenders hail from – a Philly Cheesesteak if the Eagles make it or a Cuban for Miami. Everyone loves a good Buffalo wing, but don’t let that flavor be your only option.

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. A good mobile experience.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

EATER

NOVEMBER 15, 2022

That’s the question The Menu , a new film from director Mark Mylod, seeks to unravel. Would you endure the terrifying coolness of the head chef as he describes how you’ll consume “entire ecosystems” during the course of that coveted meal, itself a sea of foams and gels and emulsions?

Menu 98

Menu Fine Dining Dine-in Consumer Goods 98

Modern Restaurant Management

DECEMBER 7, 2022

The National Restaurant Association’s 2021 State of the Industry report showed only 83% of Gen Z consumers wanted to return to restaurants. Test out local organic produce or farm-raised meats as specials on temporary, seasonal menus to gauge interest and test profitability without having to commit to updating your normal menu.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

Modern Restaurant Management

JANUARY 24, 2022

Yes, the importance of a good customer experience has always been key. But here's some good news: Restaurant technologies can not only accomplish both tasks, but they can also do it well. Manage and market your menu with ease. What Makes Hospitality So Vital to the Dining Experience? But it doesn’t stop there.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Typsy

OCTOBER 29, 2019

As the temperatures fall, consumers’ dining habits change. Winter is the perfect time to flip your menu and bring in delicious, heart-warming dishes to your restaurant to attract new diners and keep your sales up through the cold months. Not sure why or how to give your menu a seasonal makeover?

Menu 106

Menu Seasonal Menu Consumer Goods Dine-in 106

Modern Restaurant Management

JANUARY 20, 2021

Consumer demands have also caused a shortage of certain items, especially meats. It’s a good idea, as a restauranteur, to know where your food is coming from and how it was cared for. Growing your produce is an especially great way to: Choose fruits and vegetables you want to feature on a menu. Avoid using pesticides.

Sustainability 215

Sustainability Food Supply Front of House Waste 215

Modern Restaurant Management

OCTOBER 14, 2021

This isn’t lost on the National Restaurant Association, which sent a letter to Congress this summer to highlight the results of a recent consumer confidence survey and to urge leadership to replenish the Restaurant Revitalization Fund. Keeping Pace with Consumer Behaviors. Shift from elaborate menus to abbreviated offerings.

Information 180

Information Consumer Goods Customer Experience Kitchen Safety 180

Modern Restaurant Management

JUNE 2, 2022

As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. If services such as mobile ordering are here to stay, it’s important to understand the role they play in the relationship between brands and consumers. Set the Bar. Strengthen Customer Retention.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Modern Restaurant Management

OCTOBER 24, 2022

Restaurants and customers are feeling the effects of inflation, according to the third quarter 2022 data for the Yelp Economic Average (YEA) report, The report reveals that inflation experiences have intensified for consumers in every state in the U.S. year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021.

Fast Casual 182

Fast Casual Food Supply 2022 2021 182

Modern Restaurant Management

SEPTEMBER 27, 2023

Key findings include: Tipping is on the rise : Good news for servers: diners aren’t skimping on tips. Lightspeed’s tipping data shows us that consumers are rewarding great service with higher tips, but they’re not tipping as much outside of traditional service venues. percent, from 16.93 percent to 17.32

Fast Casual 197

Fast Casual Fine Dining Employee Relations Customer Service 197

Modern Restaurant Management

JULY 6, 2022

Record-high inflation is hitting consumers from every angle – gas, groceries, rent – and restaurants tend to be the first place they cut spending. The lingering pressure from inflation – with no end in sight – is starting to shift consumer behavior in meaningful ways. Effect of Inflation on Consumer Demand.

Consumer Goods 197

Consumer Goods Coupons Loyalty Program Pricing 197

The Restaurant Times

JANUARY 31, 2022

Thus, a takeaway menu seems to be one of the ways to increase restaurant sales in this new ‘touchless’ world. This article shows how UK restaurateurs can re-engineer their takeaway menu to increase restaurant sales in this new world. Ways To Build Takeaway Menu To Increase Restaurant Sales. Keep The Menu Short.

Menu 52

Menu Online Ordering Customer Service Transportation 52