Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 31, 2020

The terms "organic" and "clean," for example, have a new, heightened relevance with consumers in a post-COVID-19 environment with their hyper-focus on strengthening immune systems and preparing bodies for any potential interaction with the virus. The Organic Food Boom. In 2010 the organic food sector reached $5B.

Food 596

Food Food Supply Franchise Franchising 596

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. So it makes good business sense to revamp your marketing strategies. Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Partner with Other Local Businesses.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

JUNE 18, 2021

The COVID-19 pandemic led to fluctuations in domestic producer prices, particularly in the food sector , according to the U.S. Combine the rising prices of food with the drive to be more sustainable, and we have reached the point where we need to reduce, reuse, and shop local. Rather than waste food, we can redistribute it.

Sustainability 508

Sustainability Tip Distribution Food Food Supply 508

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." When the pandemic shifted consumer behavior overnight, off-premise became mission-critical, and at Olo, we were grateful to support restaurants as they navigated unprecedented challenges.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Doordash is the most popular food delivery app with 12 percent of people using the app in July 2020. Food Service Orders Begin to Rebound.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

JULY 15, 2020

Grubhub's mid-year report checks in on the popular food trends to date and what quarantined Americans ordered through contact-free delivery, and predicts what we can expect to see more of in the second half of the year. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. miso tofu bowl.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. Operators will continue incentivizing in-house delivery and in-app purchases. Bringing delivery back in house as much as possible is also a priority for many brands.

2023 531

2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain. Sign up here.

Operations 214

Operations Leadership 2025 Fast Casual 214

Modern Restaurant Management

NOVEMBER 24, 2020

Should you consider entering the food truck business? It’s a good time to make sure you’re accounting for potential effects of the pandemic as you create next year’s budget. During COVID-19, restaurants need to be equipped to market delivery services and able to easily communicate fluctuating hours to their guests.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 4, 2022

Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Restaurant Industry Consumer Perspectives.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

SEPTEMBER 30, 2024

Consumer demands are changing at a rapid rate. Supply chains, while showing more stability, are fraught with uncertainty. The food service industry is forecast to reach $1 trillion in sales this year. The food service industry is forecast to reach $1 trillion in sales this year. And yet, the modern restaurant is thriving.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Restaurant Business

JUNE 17, 2025

Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs.

Food 193

Food Fast Casual Leadership Loyalty Program 193

Restaurant Business

JUNE 17, 2025

Is that a good thing for restaurants? . That’s our biggest takeaway after a pair of acquisitions by the delivery company that have it set to take a bigger share of the restaurant tech ecosystem. To put it simply, DoorDash wants to do a lot more than just handle deliveries. These days, it is starting to look more like a hub.

Leadership 184

Leadership Advertising 2025 Reservations 184

Modern Restaurant Management

DECEMBER 20, 2023

Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress. In the U.S.,

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. The study found before engaging with a business or service, nearly all consumers (97 percent) conduct a local online search, with 78 percent of purchase decisions influenced by social content.

Social Media 526

Social Media Food Order Small Business Delivery 526

Modern Restaurant Management

OCTOBER 24, 2024

These trends are driven by Millennial and Gen Z consumers, who are more willing to pay a premium for sustainable products; those consumers also tend to be more online and acutely aware of the impact of business practices on the lives of people and the future of the planet. Green Restaurant and Slow Food were others we considered.

Certification 221

Certification Fast Casual Front of House Sustainability 221

Modern Restaurant Management

OCTOBER 20, 2021

Commodities are in demand, but supply is short. Vaccine mandates may or may not be a good idea, depending on where restaurants are located. Every segment should tighten its belt as consumers plan to dine out less in the future. Again, there’s good news and bad. Dining rooms are open, but staff isn’t available.

2021 539

2021 Dine-in Customer Service Casual 539

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. Embrace Gamification. restaurant sales plummeted from $66.2B

Loyalty Program 471

Loyalty Program Customer Experience Mobile Ordering Customer Service 471

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Restaurants vs. delivery services. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MARCH 16, 2020

As restaurants across the country cut hours, suspend business, and close for good, many restaurant workers will be faced with long-term loss of income. “We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” More than 2.45 and Canada.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. US Foods Ghost Kitchens. US Foods Holding Corp. The Main Course. Diversified Foodservice Reorganizes Portfolio.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Satisfaction is immediate and can be established once consumers are conducting business with you. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JULY 29, 2022

QSR brands should understand the unique benefits that high-quality ads deliver and how to develop creative that consumers will crave. Drives market share growth – The fast-food industry is made up of several large competitors and many smaller brands. How do brands know if their media spend is making an impact with diners?

Advertising 522

Advertising Take-out Marketing Social Media 522

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. Tastewise, an AI-powered food intelligence solution, launched in the UK. TastewiseAI analyses and predicts changing consumer needs, providing critical clarity to market opportunities. SpotOn Secures $60M Funding.

Serving 517

Serving White Paper Food Recycling 517

Restaurant Business

JUNE 17, 2025

For certain events, Greenlane also sends the mascot Gigi—a human in a fluffy pink bunny suit, because salads are rabbit food—who has become somewhat of a TikTok star, helping to build brand awareness. Continue to Site >>> Menu Forget coffee. Side salads are designed for the car cup holder. Photo courtesy of Greenlane.

Fast Casual 161

Fast Casual Leadership Mobile Ordering Casual 161

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Healthier Hospitals.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

MARCH 18, 2021

Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Dig into the details of what your food is all about. You can even show diners a whole new way to choose your food.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Perhaps more unsettling is the uncertainty of it all. Multiple Sourcing and Backup.

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311