Modern Restaurant Management

NOVEMBER 29, 2023

This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns. PR helps create buzz for your restaurant through media outreach,creating news and partnerships with influencers. Media training from PR pros will prepare you to conquer any interview.

Social Media 495

Social Media Employee Relations Food Safety Customer Service 495

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 They’re naturally eager adopters of emerging communication platforms. billion in spending by others.

Marketing 524

Marketing Social Media Fast Casual Influencer 524

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Invest in proper training and certification. Building Trust Through Cleanliness.

Kitchen Safety 490

Kitchen Safety Employee Relations Communication Point of Sale 490

Culinary Cues

MARCH 25, 2021

The chef in an operation is the ultimate problem-solver. [] COMMUNICATION: Great ideas, helpful experiences, and important decisions will fail to meet objectives unless the chef is able to effectively communicate verbally and in writing. PLAN BETTER – TRAIN HARDER. Treating everyone with respect is the price of admission.

Communication 450

Communication Coaching Fine Dining Influencer 450

Modern Restaurant Management

MARCH 3, 2025

All that said, bringing a brand to life requires a partnership with open lines of communication. There’s also a bigger focus today on guest engagement and community than ever before. Restaurant brands are now expected to build authentic relationships with guests, which requires transparency and two-way communication.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Culinary Cues

FEBRUARY 27, 2025

.” Jack Welch Welch, the visionary past CEO of General Electric points to the most important role of a leader (chef, manager, restaurant owner) which is to develop their staff, to mentor them, to teach and train, and feed their passion until they match or even surpass your own abilities. This is the sign of true leadership.

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

The Rail

JUNE 11, 2025

From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Use training manuals, checklists, and even video tutorials to ensure that the new team follows the same guidelines. Once you’ve assembled your team, invest in thorough training.

Management 147

Management Management Equipment Hiring 147

Culinary Cues

MAY 22, 2025

We should work to correct what is wrong, communicate effectively with one another, listen to the reasons why some of those circumstances continue to exist, and work together to find solutions. In many cases the answers are best found from the bottom up and not the top down.

Food Truck 309

Food Truck Sports Education Influencer 309

Modern Restaurant Management

OCTOBER 4, 2024

If you consistently fall short, assess what it will take to turn the business around and what it will cost you – whether it’s a further financial investment, more training, improved retention, or replacing people. Every new person coming in, hourly or management, had to undergo a training program of at least six weeks.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 520

Beverage Events Food Order Website Management 520

Modern Restaurant Management

SEPTEMBER 16, 2020

Train staff to handle these calls well and keep people coming back. One restaurant marketing tip is to find micro-influencers in your restaurant location, and host a micro-influencer free dinner party where you invite those with 2K+ followers for a night of fun and free food in your restaurant.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Diversity brings loads of tradition, culture, ethnic influences, styles, and history. This is what makes a team robust and supportive as an ecosystem.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

JUNE 26, 2024

That's why we recommend drive-thru audio solutions like wireless headsets and high-quality speakers and microphones to ensure crystal-clear communication between guests and staff. Anything that helps with labor, like back-of-house training solutions that simplify and make employee training easier, is important.

Seating 438

Seating Mobile Ordering Point of Sale Customer Experience 438

ChowNow

MARCH 27, 2025

For example, train kitchen staff to prepare orders in the order they were received. Staff training: Ensure employees double-check orders before sealing bags. How pricing and menu strategy affect revenue Several factors influence revenue per order, including: Pricing strategy. Portion size.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

SEPTEMBER 16, 2024

Operational Empathy: Understand the Core One of the most significant ways my background has influenced my strategy as a COO is through operational empathy. This situational based training removed the ambiguity and empowered us all to do things because it was the right thing to do. Or someone who dropped their food on the ground.

Leadership 451

Leadership Operations Loyalty Program Guest Recovery 451

ChowNow

FEBRUARY 28, 2025

Plus, reviews give curious guests insight into what kind of experience they can expect, influencing their decision to place an order. Engage with local influencers and food bloggers: If youre in a large enough community to have influencers, reach out to them, and you can tap into their food-curious audience.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. Well-trained staff are more knowledgeable about the menu and better at handling customer requests. Well-trained staff are more knowledgeable about the menu and better at handling customer requests.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 397

Management Management Email Marketing Point of Sale 397

ChowNow

MARCH 19, 2025

In ChowNows survey, 78% of diners said that an easy online ordering process influences their decision to reorder takeout or delivery from a restaurant. Train staff to check and verify every order before it leaves the restaurant, making sure nothing is missing and everything is packed properly.

Loyalty Program 195

Loyalty Program Email Marketing Back of House Food Order 195

The Restaurant Group

DECEMBER 1, 2024

Engaging Your Team Training Staff on New Menu Items Your team is your greatest ambassador for the new menu launch : Host training sessions to familiarize them with ingredients, preparation, and presentation. Communicate expectations to avoid confusion. Keep communication open to resolve any hiccups efficiently.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof. It makes everything easier.

2024 540

2024 Loyalty Program Cash Management Customer Experience 540

ChowNow

APRIL 4, 2025

What people say about your restaurant online carries real weight, but the good news is that with a little strategy and a lot of consistency, you can influence the conversation and grow a steady base of glowing good reviews. Train your staff to politely mention online reviews when a customer expresses satisfaction.

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

FEBRUARY 17, 2021

The more you understand the media outlet, the more you will be able to communicate with your audience. Media training provides you with a greater influence over your message and the confidence to perfect a media interview. Practice, Practice, Practice. Tell your coach right away what worries you the most and why.

Coaching 475

Coaching Sourcing Sports Influencer 475

ChowNow

APRIL 25, 2025

With a restaurant email list, operators have a direct line of communication with guests that cant be blocked by third-party platforms that hide your customer data or social media algorithms that no one really understands. Youre not at the mercy of an algorithm or fighting to get seen between cat videos and influencer dance trends.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

7 Shifts

AUGUST 26, 2019

For example, Milliman's study—" The Influence of Background Music on the Behavior of Restaurant Patrons ," found that fast-paced music decreased meal duration. Hire skilled kitchen staff and train them. Trained kitchen staff who communicate and work well together will deliver food promptly.

Management 408

Management Management Airlines Customer Service 408

Culinary Cues

JUNE 13, 2023

“Don’t look at me, I just work here” – ah, this is a bold statement that says: “don’t shoot me, I’m only the piano player” and have no decision-making power or ability to influence an outcome. Of course, I could go on and on. There is, and always has been, a love/hate relationship between worker and employer. you can do better than this’”. -Dr.

Article 406

Article Social Media Blog Café 406

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. Another trend that’s influenced by labor shortages is how food will be offered in restaurants.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

ChowNow

APRIL 25, 2025

Thats the real power of successful restaurant brandingit influences what people expect, how much theyre willing to pay, and whether or not theyll tell their friends about it. These design elements should communicate your bands personality at a glance. Train your team to anticipate needs and connect with regulars.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

FEBRUARY 22, 2024

Through the campaign, the James Beard Foundation will support chefs by: Providing Communications Support The Foundation will equip chefs and culinary leaders with essential information, data, and media and advocacy training. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 277

Food Supply Leadership Social Media Education 277

Modern Restaurant Management

MARCH 27, 2024

Train them to look beyond the rude behavior and “find the need.” Poor training. Proper training not only ensures employees have the competence and confidence they need, but it also communicates that you care about their success. Restaurants need great management, so they need better management training.

Coaching 277

Coaching Franchise Franchising Book 277

Culinary Cues

FEBRUARY 6, 2022

PLAN BETTER – TRAIN HARDER. Every day a cook designs and executes a menu that requires an understanding of texture, smell, taste, and sound, while painting a beautiful dish on a plate. When the plate comes back clean, then a cook knows immediately – job well done! Be Something Special – Be a Cook. CAFÉ Talks Podcast.

Back of House 473

Back of House Reference Presentation Mobile Ordering 473

7 Shifts

MARCH 27, 2020

How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

APRIL 13, 2022

I had the pleasure of communicating with Dr. Deborah Kennedy, the CEO of Culinary Rehab – an organization focused on teaching kitchens and nutrition programs to change the health of populations. This same approach, it would seem, has tremendous potential in all segments of the population where influencers are present.

Coaching 442

Coaching Reference Food Order Customer Experience 442

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

Management 195

Management Management 2024 Leadership 195

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. It directly influences the quality of service and the dining experience for customers.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

The Rail

AUGUST 28, 2024

Planning and Organizing the Move Planning a move requires logistical coordination and a communication plan. They should be trained to deliver outstanding service and respond promptly to customer reviews and comments. Consider partnering with influencers , bloggers and local media outlets to expand your reach.

Loyalty Program 219

Loyalty Program Customer Service Social Media Coupons 219

Perfect Daily Grind

MAY 9, 2022

Moreover, training can demonstrate to baristas that employers are invested in their career development. Without sufficient training, baristas may not be able to advance in their careers at all. Competing is one of the best ways to train yourself in making coffee,” he says. James Wise is the 2017 Coffee Masters Champion.

Social Media 190

Social Media Training Café Take-out 190