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Experts have deemed recovery from the pandemic “complete ,” but a new set of challenges has emerged for restaurants: labor shortages, disrupted supply chains, and extreme weather. Amid these potential disruptions, operators need a fresh approach to managing food costs. percent annually. Think of it as an adaptable tool.
With food recalls at a five year high , there’s (understandably!) All food businesses need a strategic communications plan that covers what to do before, during, and after a recall. This is why proactive, clear, and consistent communication is crucial. Confusion is the enemy of a well-processed recall.
coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. Handle Recalls as a Supply Chain For any food brand, consumer protection is the most important part of recall management.
Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience. ” By openly communicating these standards and staying true to them, restaurants can build trust with a generation that demands integrity in food sourcing and preparation.
egg industry is grappling with a crisis that has sent shockwaves through the foodsupply chain. poultry industry has faced recurring waves of infection, causing drastic fluctuations in egg supply. Supply and Demand Imbalance : With fewer hens laying eggs and production costs soaring, the supply chain struggles to meet demand.
Leveraging Limited Time Offerings (LTOs ): With increased competition and higher food costs, one way restaurants can stand out is with LTOs, which appeal to every generation of diners and are an easy way to draw in new customers. Clear communication on pricing, loyalty rewards, and personalized service will appeal to this group.
For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Open communication is another cornerstone of a positive culture.
Recent outbreaks have highlighted vulnerabilities in food safety systems. These situations highlight a critical reality: even the strongest brands can face significant challenges in today's interconnected food system. A brand’s reputation can be irreversibly damaged when the safety of their food is called into question.
Restaurants – and their trading partners – can be impacted by recalls at any time, even if they adhere to the strictest food safety protocols. Pivot from Manual Systems to Automation Recently, cucumbers, sausage, baked goods, pork , and other foods were recalled. How are you tracking the products you receive? Collaboration.
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff?
” “The volatile policy environment and the supply-chain effect is causing the entire food-away-from-home ecosystem to determine the impact on their financials. .” A significant loss of undocumented labor could force both the cost of labor and food for restaurants considerably higher.
Everyone in the food industry is feeling the pinch of the economy with reduced consumer patronage in restaurants and even a reduction of produce consumption in the winter months. There are many areas where we have seen food service operators benefit! This makes business tight causing a hard look at any extra costs.
Supply chain disruptions and labor shortages required operators to rethink everything – leaner menus, smarter kitchens, and more efficient operations became the new standard. In addition, the state carved out a special 45 percent increase to $20 per hour for fast-food employees. per hour difference.
Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. This enables better communication mechanisms and employees can react quickly to stock or demand changes.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
The most accurate measure of land or CO2 “saved” by ordering a PLNT Burger is only attained if every purchase were originally intended to be for a fast-food beef burger instead. This puts restaurateurs in a precarious position of having to communicate choices and challenges without sullying the fun of eating out. Congratulations.
By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste.
“I Heart Fries is a restaurant concept that combines a variety of delicious international foods in one place. JA: The biggest challenges are supply chain logistics, maintaining quality, and adapting to different markets. It helps us connect with customers, showcase our food, and build a strong community.
How do you handle special dietary requests or food allergies? Use this interview question to explore the candidate’s familiarity with food service operations. Aside from providing the best dining experience, order-taking accuracy can help you avoid food waste and unnecessary costs. What restaurant tools have you used?
The second family is a breath of fresh air when we could easily feel left out. [] WE SPEAK THE UNIVERSAL LANGUAGE: Finally, I am grateful for food as a communication vehicle. Happy Thanksgiving. What are you thankful for?
Was there a time when you had to adapt to last-minute changes, such as staff illness or unexpected supply shortages? Supply shortages require a different approach. Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person? what did you do?
Staff scheduling and management apps eliminate the guesswork in shift planning, payroll tracking, and team communication so you can focus on running your business instead of worrying that people are in the right place at the right time. Inventory and supply chain apps. Can restaurant apps help with staff management?
Communicate your hours In the event that you need to close up shop or limit your hours of operation, communicate your status to your customers. There are many organizations helping connect people to free meals: World Central Kitchen , Feed the Streets LA , and Project Angel Food are just a few.
This technology ensures you don’t lose sight of important assets like foodsupplies, equipment, and furnishings during the move. Social media platforms and digital marketing tools can help you manage this communication more effectively.
Do you lose money due to food waste? Thats why many operators are shifting to first-party ordering solutions that provide direct customer communication, better margins, and a seamless ordering experience. When integrated with a POS system, they provide accurate food cost calculations, helping operators price menu items correctly.
Understanding Broader Industry Shifts : Economic fluctuations, staffing shortages, supply chain issues, and changing consumer expectations all directly impact our clients' businesses. It highlighted the critical need for strong communication and digital tools. Kim Beechner Embark has grown substantially since the pandemic.
Benefits of Introducing New Dishes to Your Restaurant Rolling out new dishes isn’t just a culinary update; it’s an opportunity to: Attract New Customers – Novelty sparks curiosity, drawing in food lovers eager to explore fresh offerings. Communicate expectations to avoid confusion.
Establish Clear Communication Channels Running a restaurant, particularly one with a gifted group of cooks, depends mostly on effective communication. Effective communication guarantees that expectations are set, errors are reduced, and the general flow of work runs faultlessly.
In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Growing menu innovation and healthy fast food further drive the growth of the market.
As third wave and specialty coffee proliferated in the late 2000s, the way that coffee brands communicated with their customers changed significantly. Artisanry, passion, and sustainability became key focal points, demonstrating coffee businesses’ dedication to quality, transparency, and craftsmanship.
Dining habits change, food costs fluctuate, and customer preferences can shift depending on what’s trending. That’s when it’s time to take a closer look at your food costs and how they’re impacting your bottom line. And it’s not just about the food itself. Communicate the Changes Don’t let loyal diners feel blindsided.
Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. According to a report by Statista , the online food delivery market in the U.S. Meeting these demands consistently can be challenging.
Because pizza isn’t just food—it’s an experience. It is a way folks connect within a community. Each marketing communication should align with your brand identity. Open communication creates a culture where employees feel valued and heard. These can make patrons question the care you put into the food itself.
No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. Meanwhile, email allowed for more targeted, meaningful communication, and SMS/text gave businesses a direct line to their most engaged customers. These core elements never go out of style.
Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. Reduces Food Waste: Tracks inventory in real-time, minimizing overstocking and shortages, saving up to 10% of annual revenue.
Kitchen Automation : Tools like Kitchen Display Systems (KDS) streamline communication, reduce errors, and keep prep times on track. By letting customers handle their own orders, these tools cut down wait times and free up staff to focus on food preparation and delivery. Apps also drive upselling , with 35% of users adding extra items.
As whispers of an economic slowdown grow louder and fears of rising prices for food and equipment continue to rise, many shared kitchen operators are asking the same question: How can we stay resilient if a recession hits? Communicate your value clearly : Shared kitchens are the affordable alternative to brick-and-mortar costs.
The food delivery market is booming, with the industry poised to hit a valuation of$90.3 These chargebacks occur when a customer receives food through a third-party delivery service and then disputes their payment through their credit card company or bank. Have a food prep/delivery timeline. Third-party delivery chargebacks.
Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use these Calculations to Maximize Cost Reduction The food cost percentage is the number one calculation that restaurants can use today to maximize their cost reduction. Food cost control is crucial.
Roasters and cafés display their logos in shop windows to communicate to consumers and other industry professionals that they prioritise quality and adhere to high standards. A growing shift away from associations has significant implications across the supply chain. Enjoyed this? Sign up for our newsletter !
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Kitchen Display Systems (KDS) : Streamline communication between front-of-house and kitchen staff. With food and beverage costs up by 21.8% These tools simplify the process.
The lack of power obliterated thousands of dollars in perishable food and supplies at the restaurant, and the Iocovozzis assess the loss of revenue from the closure as approximately $80,000. In the face of governmental inaction and lack of communication, the restaurant industry has done what it does best: support its own.
Bailey Richard is the new director of marketing, communications and compliance. The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. John Lush has been named chief operating officer, overseeing day-to-day operations. Sign Up Thanks for signing up!
Complex Tax Regulations: The industry faces specific tax considerations related to food and beverage sales, lodging taxes, and tip income, demanding expert knowledge for compliance. Inventory Control and Valuation: Implementing robust systems for tracking food, beverage, and other supplies to minimize waste and optimize ordering.
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