Remove Communication Remove Employee Relations Remove Travel
article thumbnail

Managing Risk and Protecting Your Brand

Modern Restaurant Management

Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.

article thumbnail

COVID-19 Best Practices for Restaurants: Navigating Coronavirus for Staff & Managers

7 Shifts

Employees do not require a doctor’s note. Enforce short quarantine periods for any staff returning from travel. Employees no longer require a doctor’s note. Communicate with staff and managers. Communicate with your manager about any changes to your situation—whether you’ve recently travelled or are feeling unwell.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Also, keeping employees in a high-turnover business continues to be difficult, with QSRs requiring competitive wages and benefits to secure employees.

article thumbnail

Safely Reopening Restaurants in the Era of COVID-19

Modern Restaurant Management

Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

article thumbnail

MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. The vast majority of those surveyed want restaurants to have employees wear face masks and encourage social distancing. Restaurant Industry Consumer Perspectives. In the U.K.,

2020 479
article thumbnail

2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493
article thumbnail

Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

Unhappy customers because employees are likely making more mistakes than usual. Trained kitchen staff who communicate and work well together will deliver food promptly. If you're over capacity, you don't have enough seating to meet the demand, which means you have to turn customers away. A tense atmosphere. Reduced revenue and profits.