7 Shifts

MARCH 23, 2022

When it came to employee scheduling, National Coney Island had about as many methods as it did locations. But after an expensive and drawn-out onboarding process—they found themselves facing the same issues with another bill to pay. And the team was able to roll out 7shifts quickly. Table of Contents. The 7shifts solution.

Front of House 369

Front of House Back of House Communication Employee Relations 369

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. Employees do not require a doctor’s note. Post about any new procedures your restaurant is taking. Take time off if you feel ill.

Management 369

Management Management Employee Relations Kitchen Safety 369

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. Check inventory levels.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Although it takes time upfront, this step is critical for long-term success. Additionally, be aware of any transaction fees and if there's an option for the restaurant or employee to take on those fees.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. Increased waste (and related costs ).

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Everyone knows that communication can make or break a relationship. Knowledge is power.

Retail 88

Retail Communication Employee Relations Hotels 88

Food Business

OCTOBER 20, 2017

The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Here are some factors to consider when envisioning the ideal workplace for today’s entry level employees: Millennials crave an atmosphere of openness and transparency.

Communication 100

Communication Brewery Employee Relations Small Business 100

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. Communicating the new schedules was another logistical nightmare.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. So, let’s take inventory. Wholesale change is needed in this area.

Employee Relations 389

Employee Relations Fine Dining Training Communication 389

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. How to communicate your COVID-19 restaurant closure.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

AUGUST 27, 2021

We're not out of the weeds just yet. Communicate clearly to guests what the policies are. Whether you're in a region where the government has set vaccination policies, or you are deciding your own as a business owner, communication is a key to successful implementation. Give your employees proper training.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Should the customer and employee experience not be altered to fit that lifestyle? Of course it should!

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. In addition, it helps bartenders speed up their services and have customers spend less time while checking out. You can make all changes with the tap of a button while communicating all this to every server or bartender working in your bar.

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. The 3-day weekend.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 203

Insurance Email Marketing Employee Relations Customer Experience 203

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 197

Food Safety Audits Employee Relations Training 197

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Share Guidance. Step Up Cleaning and Sanitation.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. Some may be just starting out while others are seasoned veterans. So, let’s be clear about what it takes to build this cohesive team (family) through food. DEDICATE THE TIME.

Front of House 322

Front of House Back of House Employee Relations Small Business 322

Sling

DECEMBER 21, 2022

What are you as a manager or employee going to do in those instances? That’s why it’s so important to cultivate top-notch customer service skills in yourself and every single employee who works for you. An employee with good customer service skills will wait patiently and let the customer talk until they’re finished. 4) Concern.

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

7 Shifts

AUGUST 26, 2019

“Before using 7shifts, we were using excel and printing out the schedules—staff had to come in and physically look at it. When looking for a scheduling solution, the brewery team also needed a way to streamline communication and staff requests to keep everyone in the loop and schedules up-to-date.

Events 210

Events Brewery Management Management 210

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Sling

APRIL 5, 2021

In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. Which do you give your employees? Yes, there may be a time when bad behaviors or results need to be pointed out, but for the most part, you can attract more flies with honey. 1) Have A Positive Attitude.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

DECEMBER 21, 2023

Maintaining relationships with your local breweries, taking intentional steps to partner with local creators and working together to create experiences for on-premise customers will pay dividends for the on-premise draft program. Employees today also have greater access to choices for banking and EWA.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Sling

FEBRUARY 3, 2022

Take the time to analyze the sales periods of your retail establishment. Use this information to plan shifts that provide the right number of employees for the traffic in your store. 2) Combine Full-Time And Part-Time Employees. How To Create The Best Retail Schedule. 1) Plan Shifts Based On Peak Sales Periods.

Retail 146

Retail Employee Relations Communication Document 146

7 Shifts

AUGUST 20, 2020

How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? Benefits: Restaurant labor management tools take the guesswork out of scheduling.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. “Health care and mental health are sadly out of reach for many of our employees based on the current system.

Employee Relations 180

Employee Relations Healthcare Insurance Communication 180