7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 194

Insurance Email Marketing Employee Relations Customer Experience 194

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? So—you’re ready to take orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JULY 8, 2023

Take Johnny Zela, who tended the bar with Joe at the very beginning of Condado. And you could take a person like myself at $4.13 Empowered: take control of not only the guest experience, but also your career, your opportunities and the empowerment to take the opportunity and make a difference for your team members and your guests.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. How to communicate your COVID-19 restaurant closure.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 186

Food Safety Audits Employee Relations Training 186

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Hiring a staff member costs almost $6,000 per month on average. A lot goes into a fantastic employee experience—including many factors outside of your control (looking at you, unruly guests).

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Open for Business

MARCH 23, 2023

Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts. Types of restaurant marketing jobs How to hire and set goals for the role What does a restaurant marketing job entail? They can be done by full-time employees, part-time staff, or freelancers.

2023 78

2023 Marketing Social Media Email Marketing 78

Modern Restaurant Management

DECEMBER 21, 2023

Maintaining relationships with your local breweries, taking intentional steps to partner with local creators and working together to create experiences for on-premise customers will pay dividends for the on-premise draft program. Employees today also have greater access to choices for banking and EWA.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. Take the time to find out their funding priorities and overall sensibilities. First Timers Should Hire a Pro.

Employee Relations 216

Employee Relations Leadership Food Supply Small Business 216

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

Back of House 147

Back of House Employee Relations POS Government 147

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Perfect Daily Grind

MARCH 15, 2023

Why are Starbucks employees unionising in the US? In 1985, employees at the Seattle roastery and warehouse, as well as workers at some of the city’s coffee shops, first voted to unionise with the United Food and Commercial Workers (UFCW) Local 1001. Read on to learn more. Pro-union workers have not been shy about these efforts.

Employee Relations 157

Employee Relations 2023 2022 2004 157

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Sling

FEBRUARY 3, 2022

Take the time to analyze the sales periods of your retail establishment. Use this information to plan shifts that provide the right number of employees for the traffic in your store. 2) Combine Full-Time And Part-Time Employees. How To Create The Best Retail Schedule. 1) Plan Shifts Based On Peak Sales Periods.

Retail 146

Retail Employee Relations Communication Document 146

Sling

OCTOBER 9, 2020

An effective human resources department uses strategic planning to analyze the performance of each employee, team, and department and how they’re working together with the other parts of the business. 2) Recruitment, Hiring, And Onboarding. 4) Employee/Employer Relations. 3) Compensation And Benefits.

Management 78

Management Management Employee Relations Recruiting 78

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer. Does the equipment layout make sense for all staff?

Front of House 141

Front of House BOH Back of House 2023 141

Sling

AUGUST 31, 2020

human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. 2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. Customers pay a pretty penny for quality food, which takes time to prepare and expect a highly personalized experience. Hire skilled kitchen staff and train them. "Call-Out" Profitable Dishes. A tense atmosphere.

Management 408

Management Management Airlines Customer Service 408

SpotOn

JUNE 5, 2024

Repairing equipment, credit card fees, hiring and training staff are all necessary expenses, but they're costly. When you're just opening, understaffed, or trying to grow, it can be tough to figure out where to trim the fat and make the numbers work. Check out these frequently asked questions. 

Small Business 52

Small Business Restaurant Law Customer Service Pricing 52

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management 144

Management Management Employee Relations Insurance 144

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication. Onboarding your staff efficiently.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Sling

JUNE 5, 2020

Human resource planning (or HRP for short) is the ongoing process of systematically planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. As we mentioned earlier, human resource planning is about matching the right employees with the right jobs in your business. Employee relations.

Definition 88

Definition Employee Relations Communication Recruiting 88

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Sling

DECEMBER 25, 2021

In this article, the workforce-management experts at Sling discuss the ins and outs of open door policies and offer suggestions for starting an effective program for your team. At their most basic, open door policies mean that every employee has access to every manager for the purposes of discussing job-related issues.

Employee Relations 78

Employee Relations Communication Management Management 78

Sling

AUGUST 27, 2022

At their most basic, timesheet reminders are prompts that encourage team members to fill out and submit their time card (or other record of hours worked ) for the last pay period. As we’ll discuss in more detail later on in this article, timesheet reminders can take many forms, including: Digital Video Audio Hard copy Face-to-face.

Tip Distribution 78

Tip Distribution Employee Relations Article Take-out 78

Lavu

NOVEMBER 10, 2022

Hiring challenges and staff shortages have forced many restaurants to do more with less. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. Constantly measuring and managing usage takes time and attention to detail.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Cheetah

SEPTEMBER 30, 2021

Heinz nearly ran out of ketchup packets this year, practically triggering a nationwide ketchup shortage. A surge in demand caused by the delivery and take-out boom is partly the reason. Bloomberg reported that American meat factories are incentivizing new hires with Apple gadgets after 60 days of employment.

Food Supply 148

Food Supply Supplies Pricing Food 148

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Now that we’ve gotten all the kitchen idioms out of our systems, let’s focus on breaking the 2021 labor shortage down into digestible bites. Restaurateurs across the U.S.

2021 98

2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

JULY 10, 2020

Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. Train Employees to the Written Plan. All of which could occur during prolonged periods of non-operation.

Food Safety 140

Food Safety Certification Employee Relations Restaurant Law 140

Restaurant365

MAY 7, 2021

Many employers were already making their own choices about how to provide paid leave for restaurant employees getting vaccinated or those who are recovering from any possible side effects. ” If your business has fewer than 500 employees, you are an eligible employer. Earn tax credits for providing COVID-19 vaccination paid leave.

Employee Relations 78

Employee Relations Restaurant Law 2021 Hiring 78