7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. When we say all-in-one, what does that actually mean?

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Culinary Cues

MARCH 22, 2023

When offered, it quickly sells out because people are always drawn to perfection. Vince Lombardi, considered by many to be the greatest football coach of all time said: “Perfection is not attainable, but if we chase perfection, we can catch excellence.” You know it, when you see it, feel it, smell it, or taste it.

Coaching 368

Coaching Fine Dining Café Training 368

Culinary Cues

MARCH 4, 2022

You breathe out and shake your head again knowing that as much as you try to convince yourself, those jobs are not part of your portfolio anymore. An employee is constantly late or lacks the personal motivation to do a consistently good job – the senior chef will likely seek the cause rather than simply lash out or give up on a person.

Coaching 472

Coaching Training Fine Dining Article 472

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. What do you hope readers take away from the book? Train them to look beyond the rude behavior and “find the need.”

Coaching 110

Coaching Franchise Franchising Leadership 110

Embrace the Suck

JANUARY 20, 2021

You’ve heard that there’s a war “for” talent out there—the truth is there’s a war “with” talent. I have a rule that all my coaching clients must follow: 100% Thank U’s. We tend to take people for granted when we work with them day after day. So, let’s address it first.

Recruiting 377

Recruiting Coaching Hiring Take-out 377

EATER

SEPTEMBER 6, 2023

Courtney Johnson and Sam Rollins are currently in training. They’re meeting with a team of coaches to finesse their routines. The gauntlet goes like this: In America, every year, cheesemongers gather at the Cheesemonger Invitational, which usually takes place in New York or San Francisco. Artisanal cheese culture in the U.S.

Training 137

Training 2010 Coaching Consumer Goods 137

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Here are a few ways to ensure you're scheduling with empathy: Get the schedule out in advance. Or perhaps even take a short trip to visit friends or family.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Sling

SEPTEMBER 7, 2020

At first glance, you may think that employee training is all about teaching your employees to perform their job according to your standards and procedures. Provide the right kind of training for your team and your business will run smoother than ever before. Effective Employee Training Methods. 1) Online Employee Training.

Training 78

Training Coaching Small Business Take-out 78

Culinary Cues

AUGUST 4, 2022

People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. Unless…a coach or player steps up and says “NO”! “We PLAN BETTER – TRAIN HARDER. Apathy is a disease that spreads as quickly as a virus. Toynbee (author and historian).

Front of House 328

Front of House Coaching Uniforms Back of House 328

Culinary Cues

FEBRUARY 8, 2020

It is easy to blame money, non-traditional work hours, unrealistic training in culinary schools, and the younger generation as a whole – but even if we (the industry as a whole) were able to snap our fingers and fix these issues, it is likely that team building and retention would still be challenging. TEACH AND TRAIN. Richard Branson.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

7 Shifts

AUGUST 16, 2021

The way to run great shifts is to get out ahead and schedule pre-shift meetings. A pre-shift meeting is, simply, a meeting that occurs before meal service where the manager gathers the team to go over updates, train them, and get the team excited and motivated for the upcoming shift. Call it out here. Use and Take Notes.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Culinary Cues

MARCH 3, 2024

You were either part of this or feeling left out because you weren’t. Can you tough it out? We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it.

Leadership 368

Leadership Restaurant Law Social Media Sports 368

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

Embrace the Suck

APRIL 16, 2021

When I am coaching a client, I love to sit in the dining room and just listen. They just think that’s the way “things are” Which honestly is the biggest bunch of b t out there. Are you willing to look in the mirror and admit you might be the one holding your restaurant back because you are burned out?

Coaching 235

Coaching Social Media Hospitality Take-out 235

Culinary Cues

OCTOBER 30, 2021

Sitting is the chef’s office, or what some might refer to as a storage room with a desk, it is always enlightening to look out on the kitchen and watch the motions of those who have found a home in double-breasted white jackets and skull caps. What many chefs neglect to understand is that they are teachers, mentors, and life coaches.

Coaching 412

Coaching Café Training Take-out 412

7 Shifts

DECEMBER 12, 2023

It lays out worker protections and labor standards across every industry. But the FLSA also states that when a state or local municipality has different labor laws, whichever is more generous to the worker takes precedence. per hour and earns $185 in tips, that would only average out to $12.04

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

NOVEMBER 8, 2022

Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire. Some enterprises may not have a formal training program; instead, they may require the new employee to shadow a more experienced colleague. Providing consistent coaching and oversight of new and especially young employees.

Management 201

Management Management Food Safety Hiring 201

Culinary Cues

SEPTEMBER 20, 2020

How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. Create a Team Built to Win. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 409

Fine Dining Coaching Dine-in Café 409

Embrace the Suck

JUNE 18, 2021

Working on the right things, in the right order, what to focus on now, and what to hold off until later, can mean the difference between success and burn out. 60% of restaurants don’t make it past their first year and 80% go out of business within five years. They shift from a training culture to a learning culture.

Leadership 346

Leadership Small Business Coaching Training 346

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. When they identify those with potential, they map out their 3, 6, and 12-month plan. We’ve all heard it.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

DECEMBER 12, 2023

It lays out worker protections and labor standards across every industry. But the FLSA also states that when a state or local municipality has different labor laws, whichever is more generous to the worker takes precedence. per hour and earns $185 in tips, that would only average out to $12.04

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

It lays out worker protections and labor standards across every industry. But the FLSA also states that when a state or local municipality has different labor laws, whichever is more generous to the worker takes precedence. per hour and earns $185 in tips, that would only average out to $12.04

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Perfect Daily Grind

JANUARY 23, 2023

To find out, I spoke to four coffee professionals. As the WBC takes place in a different country each year, travel and accommodation are by far two of the biggest expenses for competitors. Coaching and training Wilford Lamastus Jr. And if so, how can we make it more accessible for those who need more financial support?

Coaching 133

Coaching Equipment Travel Training 133

Modern Restaurant Management

DECEMBER 2, 2022

Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly. Having worked as a business coach and consultant for over 30 years, I have helped many restaurateurs with multiple performance management techniques. Setting Goals.

Management 189

Management Management Point of Sale Front of House 189

Culinary Cues

SEPTEMBER 1, 2023

Are you meticulous about changing the oil in your deep fryer, or filtering out the smell of carbon build up on burner grates and broiler grids? We know that music can enhance a good time out on the town, but have we paid adequate attention to the type of music and sound level as it applies to the menu concept?

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

Modern Restaurant Management

APRIL 13, 2021

What does it take to be a successful franchisee? Greenberg started his career as a professional speaker and leadership coach. Looking for a second stream of income and a “lab” to try out concepts, he ventured into the franchise world. You also need to prepare them for the culture, not just train them for the job.”

Franchise 180

Franchise Franchising Coaching Leadership 180

Rocket Fuel

MAY 12, 2022

Having an experienced, well-trained staff supports an efficient and effective operation and results in improved SoS and consistently higher VOC scores. . Evaluating the Effectiveness of Training and Onboarding Programs . Take a critical look at your training and onboarding programs – Are you following the brand’s training program?

Coaching 52

Coaching Training Hiring Customer Service 52

Perfect Daily Grind

FEBRUARY 7, 2023

Each year, more than 50 baristas from around the world take part in the competition. To discuss this issue further, I spoke with Eduardo Choza, Director of Coffee at Mayorga Coffee , Jenny Borrego, barista trainer at Degas Café , and founder of Alquimia Coffee Company and World Coffee Championship coach , Federico Bolanos. Jenny says.

2011 134

2011 Coaching Events 2007 134

Culinary Cues

MAY 26, 2020

Let’s put on our restaurant hat and take responsibility for doing what is right for both the health and wellbeing of our families, staff, and customers, and help in bring our communities out of the deepest economic hole since the Great Depression. PLAN BETTER – TRAIN HARDER. Shouldn’t we be doing the same in restaurant kitchens?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Modern Restaurant Management

MARCH 8, 2022

So much so that she’s made it her career’s work: as Chief Talent Officer at Sonny’s BBQ, Schatz is ever-passionate about coaching and developing talent and, most importantly, creating a positive career experience for the barbecue brand’s thousands of employees.

2001 189

2001 Coaching Hiring Take-out 189

Culinary Cues

JANUARY 7, 2024

Don’t let the world keep taking your major pieces on the chess board. Take control of the situation, research your options, study the competition, enhance your skills, step outside the norm, take a chance and have fun with the opportunities rather than feel incumbered by the obstacles. So, what are you going to do about it?

2024 362

2024 2001 2008 Coaching 362

The Food Corridor

APRIL 21, 2021

That is why the more community kitchens we can support through our resources and technology, the more we are living out our mission to support local producers. . These forward-thinking programs offer training, guidance, support, and funding, as well as access to the kitchen space and equipment needed to take a food business to the next level.

Food 98

Food Coaching Food Truck Website Management 98

Culinary Cues

NOVEMBER 4, 2023

Chefs, like those listed above are beaten up, stressed out, pressured, critiqued, and second-guessed throughout their careers, so why in the world do many continue to hang on past a reasonable point in their lives. The people I chose to work with and hang out with were(are) passionate about what they do. So, what gives?

Coaching 404

Coaching Uniforms Waste License 404

Culinary Cues

JUNE 11, 2021

Words that are well thought out, from our memory and filtered through the heart can bridge any gap that might exist between people. Let’s work together to figure out how to make it better.” I remember many examples in my own past as a cook where things just seemed to get out of hand. PLAN BETTER – TRAIN HARDER.

Coaching 441

Coaching Leadership Café Pricing 441

Bar and Restaurant Coach

MARCH 2, 2020

At a minimum, it takes between $4,000 – $7,500 and 42 days to fill a position. Society for Human Resource Management: It takes about 42 days to fill a vacant position, at an average cost of $4,129. It takes up to 60% of an employee’s annual salary to find their replacement. How long is the training program? (

Coaching 97

Coaching Employee Relations Hiring Document 97

Rocket Fuel

APRIL 5, 2022

Thoughtful, thorough training. You’re probably not going to be the one conducting the majority of your interviews, so to make sure you’re hiring the right people , take a look at your interviewers. Thoughtful, thorough training. Sales YoY – Another great indicator of training. Developing good leaders.

Coaching 52

Coaching Cash Management Hiring Training 52

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). COVID-19 is redefining jobs (1). A flexible leadership style is crucial in this current environment. 2) [link]. (3)

Leadership 139

Leadership Employee Relations Front of House Communication 139