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THE RESTAURANT MVP

Culinary Cues

Great passers need great catchers, time in the pocket is totally dependent on the collective effort of the offensive line, the run game would never happen without great blocking, and successful offenses and defenses are the result of effective game plans and play calling by coaches. So, really, the MVP is the team, not any one individual.

Coaching 443
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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

Seasoned store manager labor is even harder to find. Enable lower qualified employees to punch above their weight with intuitive dashboards that virtually “coach” a reasonably intelligent and responsible individual to fulfill their duties with the competence of five-year, ten-year general managers while on the job."

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MRM EXCLUSIVE: New Research Reveals Restaurant Managers Are Key Ingredient in the Recipe for Staff Retention

Modern Restaurant Management

Regardless of how long employees intend to stay in a role — whether a seasonal job or a more permanent passion—restaurant operators have a common goal to keep staff happy, productive, and loyal. However, while seasoned restaurant employees may remember bad experiences with a manager, the good times will stick as well.

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Pairing Farmers Market Fare

Modern Restaurant Management

To further emphasize creativity in the kitchen, Ocean Prime encouraged its associates to compose a seasonal pairing menu through an immersive leadership development program. “Our goal was to showcase the whole process, and the menu was the main vehicle. .”

Marketing 474
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Every Employee Has a Role in Innovation

Modern Restaurant Management

You’ll need managers to advocate for employees’ great ideas, and coach them through the process, rather than passing the idea onward with a perfunctory “thanks.” Among other changes, they simplified the menu and created an app enabling customers to schedule delivery of complete meals at convenient times.

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How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Even seasoned restaurant professionals can use a refresher! Coach your new hire on some relevant examples of this. So how do we develop vital customer service?

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

A good restaurant manager would use these opportunities to provide specific coaching, such as offering training on service techniques or cross-training in different areas of the restaurant. 68% of diners plan to celebrate at restaurants or bars this holiday season, so having enough people in place is essential.