Crunchtime

FEBRUARY 21, 2022

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Crunchtime

JULY 20, 2023

With thousands of competitors in the restaurant industry, operators must find ways to get their brands to stand out from the competition. RPM Pizza strives to achieve operational excellence by tackling some of the industry’s toughest challenges using technology that supports its in-store teams and above-store leadership daily.

Franchise 60

Franchise Franchising Operations Leadership 60

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Embrace the Suck

MAY 24, 2023

If a candidate seems promising in terms of personality, complement it with a behavioral assessment to gain a better understanding of their leadership style, communication skills, and response to feedback. Keep your recruitment and marketing initiatives energized and operative all year round.

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

Culinary Cues

NOVEMBER 20, 2023

Each of these independent operations can only be successful if they understand how they can and must work as a community of businesses and patrons. Stop into retail shops to catch the feel of the business, visit other restaurants, and talk with the operators about their challenges – you know their challenges are probably the same as yours.

Customer Experience 362

Customer Experience Customer Service Food Safety Retail 362

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I This is how a team operates. [] INADEQUATE FOCUS ON COST. “My

Leadership 398

Leadership Point of Sale Training Coaching 398

Embrace the Suck

JUNE 18, 2021

Despite the hurdles, many restaurant owners and operators believe that as long as they’re making money, they’re doing “good enough.” They want to become better, they just haven’t developed their leadership team enough to be consistent. Focus: The focus here is all about their team and leadership.

Leadership 346

Leadership Small Business Coaching Training 346

Culinary Cues

JUNE 1, 2020

This is when leadership is most needed. Leadership is always important, but seems to be in critical need when we are in time of crisis. This is when people turn to either those with the title or those with a history of leadership. Leadership, real leadership comes from four actions: * What we hear. What we learn.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Culinary Cues

FEBRUARY 8, 2020

It is the team behind the chef that makes a successful restaurant; it is the team that executes the chef’s vision; and it is the team’s focus that allows the chef’s cost consciousness to result in a financially successful operation. Building pride in team is a foundational requirement of leadership and coaching. BE CONSISTENT.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Culinary Cues

MAY 26, 2020

So the question is – where is the leadership in building such a plan? Where is the real leadership from professional organizations and from the communities where those restaurants reside? OK – so that doesn’t help much unless we have a plan, a plan that everyone buys into, and a plan that shows hope on both fronts.

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Bar and Restaurant Coach

JUNE 4, 2019

Many owners and operators stand firm in their belief that discounting harms their brand. Our very own Dave Nitzel is a former Fortune 500 executive, who brings invaluable expertise he gained while in leadership for mega companies like Office Depot, Velocity Express, and Advance Auto Parts. appeared first on Bar and Restaurant Coach.

Bar 100

Bar Operations Coaching Retail 100

Modern Restaurant Management

SEPTEMBER 3, 2020

To further emphasize creativity in the kitchen, Ocean Prime encouraged its associates to compose a seasonal pairing menu through an immersive leadership development program. Pacific Halibut paired with Kali Hart Chardonnay by Talbott. Peaches and Cream compote paired with J Brut Sparkling Rose by J Vineyard.

Marketing 186

Marketing Seasonal Menu Leadership Coaching 186

Modern Restaurant Management

APRIL 13, 2021

Greenberg started his career as a professional speaker and leadership coach. On this episode of The Main Course , host Barbara Castiglia gets insights from franchise expert, speaker, and author of The Wealthy Franchisee, Scott Greenberg. For the next 10 years, he ran Edible Arrangements stores.

Franchise 178

Franchise Franchising Coaching Leadership 178

Modern Restaurant Management

JANUARY 25, 2023

At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion. Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors.

Point of Sale 204

Point of Sale Coaching Social Media Leadership 204

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. I have some employees coming in asking about the operations, like, ‘how does the business work? The operators suggest trying to be humble and admitting when you don’t know all the answers. Here are five tools that these operators use: 1.

Hiring 195

Hiring Front of House Back of House Document 195

Embrace the Suck

JUNE 8, 2019

First off, if you are a restaurant owner, operator, or chef, you most likely want one thing: more time. Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. You can be the owner and not the operator. Very few can be the owner and the operator.

Leadership 216

Leadership Hiring Restaurant Law Bar 216

Culinary Cues

JUNE 11, 2021

When we allow the stress and frustration of the moment to erode the filter of the heart and release a word, a phrase, or a story before it has been through the process of impact analysis – then we relinquish our leadership to the sting of negative emotion.

Coaching 441

Coaching Leadership Café Pricing 441

Bar and Restaurant Coach

SEPTEMBER 13, 2019

If nothing else, these popular shows have made people aware that running a successful bar operation is damn HARD. TV kitchen and bar “gurus” take viewers into the businesses (and personal lives) of struggling bar and restaurant operators, and reveal to the world all the stress and shortcomings they face as owners. entertainment.

Bar 77

Bar Audits Coaching Inventory 77

Bar and Restaurant Coach

MARCH 2, 2020

Most bar and restaurant operations don’t have Human Resource departments—and some would say that’s a good thing. A Performance Improvement Plan gives your leadership team an opportunity to refocus, retrain and retain the talent you’ve already invested time and money in—rather than starting all over again with a newbie.

Coaching 97

Coaching Employee Relations Hiring Document 97

Black Box Intelligence

AUGUST 28, 2020

James Pogue , diversity & inclusion expert and coach. Operators Aren’t Sure Where to Begin . This gave senior leadership and restaurant leaders an opportunity to dial in to what is going on at each of their restaurants and find out the types of things they are dealing with. . It’s not rocket science.” You’ve got the data.

Webinar 69

Webinar Leadership Workshop Coaching 69

Foodable

FEBRUARY 12, 2021

Three Key Points: Training and coaching women in confidence—as well as ensuring they have the necessary business and financial acumen—is key for changing the current male-to-female management statistics in the restaurant industry. There are opportunities in the industry to welcome women in leadership and lean on female perspectives.

2021 52

2021 Coaching Leadership Hospitality 52

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. This marks the fourth time AAG has been honored as Applebee’s Franchisee of the Year; it has also been honored four times as Applebee’s Operator of the year.

Franchise 175

Franchise Franchising Loyalty Program 2022 175

Black Box Intelligence

MAY 25, 2021

Every operator from San Jose to Asbury Park is scrambling to find who’s in charge of talent acquisition. challenge, in which the devastating cutbacks rightfully imposed to stay afloat are massively intertwined with a narrative about corporate America in which senior leadership got richer and essential workers got nothing.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Bar and Restaurant Coach

FEBRUARY 21, 2020

If you’re not faced with serious labor challenges in your bar or restaurant operation right now, let me assure you—they’re on the horizon! The operators who are kicking ass are able to deliver perfectly crafted guest experiences because that’s where they focus their attention. Leadership. Bartending.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79

Embrace the Suck

MAY 5, 2019

Getting people to follow the rules is a lot like herding cats, and if you have been in leadership for any time (or read my previous post), you know that is one tough job. For years I have employed a simple, yet powerful code of conduct in any restaurant I owned, managed or coached. Clean as you go is how we operate.

Communication 236

Communication Coaching Take-out Leadership 236

Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. As the world braces for a pandemic, Lavu leadership recognizes the potential for restaurant closures. Eat healthier.”

Kitchen Safety 203

Kitchen Safety Food Safety Cash Management Food Supply 203

Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., Allow them to develop leadership skills and show a path to leadership positions. They work as a team toward a common goal and they said the remarkable culture begins with Danny and has filtered through the leadership to the servers.

Coaching 126

Coaching Leadership Book Customer Service 126

The Restaurant Coach University

JANUARY 29, 2017

Unfortunately, most restaurants are operating on the other side of this equation. The common thread in this bad recipe is lack of vision and poor leadership. Solution You must make it your mission as the owner or operator to discuss — daily — what your core values and mission are as a brand. A recipe for success.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Modern Restaurant Management

JULY 30, 2021

Their growth in urban and suburban markets is impressive and is the result of great operations and focus on people development,” said Andrew Cherng, Co-Founder and Co-CEO of Panda Restaurant Group, the largest Asian dining concept in the U.S. with restaurant concepts in more than ten countries.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

Franchise 199

Franchise Franchising 2020 2021 199

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Embrace the Suck

JANUARY 13, 2021

Now, before you say, “ But Coach, you are an anomaly and my situation is different.” I have coached thousands of independent restaurant owners like you to seek that elusive state of finally breaking free from your restaurant running you. Now, you might say, “But Coach, I do trust my team!” Not always.

Coaching 352

Coaching Back of House Front of House Training 352

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My

Franchise 108

Franchise Franchising Loyalty Program Book 108

7 Shifts

NOVEMBER 3, 2022

“Create a space where it's easy to do the right thing because it's established, it's set up for you, you have everything you need at your disposal, and you're focusing on the right things,” explains Laura Bien, Director of Operation Services at Salt & Straw , a 30-location ice cream chain based in Portland. Put women in leadership roles.

Leadership 195

Leadership FOH BOH Website Management 195

Black Box Intelligence

JANUARY 20, 2021

This guide details how industry sales can rebound, how operators will drive traffic, increase guest satisfaction and take care of their workforce. He advises companies from a wide range of industries on the risks and opportunities that economic developments may have on the organization’s operating environment. Joel Naroff.

2021 52

2021 Government Coaching 2014 52

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). Here is a very sad statistic.only 5% of restaurants operating today know the cost of everything on their menus! Getting by is the default mode most restaurants operate from. That’s how the most successful restaurants operate. Find a mentor.

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

JANUARY 16, 2024

The operator was relatively young and had no clear line of succession. That’s a mistake since operational instability and risk to the unit can occur under multiple scenarios including, divorce, partnership splits, childcare or elder care, drug use, health issues, or even imprisonment. .”

2030 178

2030 Franchise Franchising Employee Relations 178