Culinary Cues

FEBRUARY 8, 2020

It is the team behind the chef that makes a successful restaurant; it is the team that executes the chef’s vision; and it is the team’s focus that allows the chef’s cost consciousness to result in a financially successful operation. TRAIN people well enough so they can leave, treat them well enough so they don’t want to.”.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Embrace the Suck

JUNE 18, 2021

Despite the hurdles, many restaurant owners and operators believe that as long as they’re making money, they’re doing “good enough.” They do start to train people better than the bad restaurants, yet their training system is still outdated and is usually only done when someone is hired.

Leadership 346

Leadership Small Business Coaching Training 346

Culinary Cues

MAY 26, 2020

So the question is – where is the leadership in building such a plan? Where is the real leadership from professional organizations and from the communities where those restaurants reside? PLAN BETTER – TRAIN HARDER. What if they (rightfully so) are still nervous about being in public groups while the virus is still flourishing?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Culinary Cues

JUNE 1, 2020

This is when leadership is most needed. Leadership is always important, but seems to be in critical need when we are in time of crisis. This is when people turn to either those with the title or those with a history of leadership. Leadership, real leadership comes from four actions: * What we hear. What we learn.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. Staff are also welcome to receive education in areas outside of their main roles, like bakers who want sommelier training. I have some employees coming in asking about the operations, like, ‘how does the business work? How does the food get on the plate?

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

APRIL 13, 2021

Greenberg started his career as a professional speaker and leadership coach. You also need to prepare them for the culture, not just train them for the job.” On this episode of The Main Course , host Barbara Castiglia gets insights from franchise expert, speaker, and author of The Wealthy Franchisee, Scott Greenberg.

Franchise 180

Franchise Franchising Coaching Leadership 180

Culinary Cues

JUNE 11, 2021

When we allow the stress and frustration of the moment to erode the filter of the heart and release a word, a phrase, or a story before it has been through the process of impact analysis – then we relinquish our leadership to the sting of negative emotion. PLAN BETTER – TRAIN HARDER. Lesson learned. Remember the power of words.

Coaching 441

Coaching Leadership Café Pricing 441

Embrace the Suck

JUNE 8, 2019

First off, if you are a restaurant owner, operator, or chef, you most likely want one thing: more time. Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. You can be the owner and not the operator. Very few can be the owner and the operator.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

Bar and Restaurant Coach

MARCH 2, 2020

Most bar and restaurant operations don’t have Human Resource departments—and some would say that’s a good thing. How long is the training program? ( When people are in training, managers and other senior staff have to shift their focus from whatever projects /were getting attention/ to now focus on getting this new person up to speed.

Coaching 97

Coaching Employee Relations Hiring Document 97

Bar and Restaurant Coach

SEPTEMBER 13, 2019

If nothing else, these popular shows have made people aware that running a successful bar operation is damn HARD. TV kitchen and bar “gurus” take viewers into the businesses (and personal lives) of struggling bar and restaurant operators, and reveal to the world all the stress and shortcomings they face as owners. bartender training.

Bar 77

Bar Audits Coaching Inventory 77

Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS).

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Foodable

FEBRUARY 12, 2021

Three Key Points: Training and coaching women in confidence—as well as ensuring they have the necessary business and financial acumen—is key for changing the current male-to-female management statistics in the restaurant industry. There are opportunities in the industry to welcome women in leadership and lean on female perspectives.

2021 52

2021 Coaching Leadership Hospitality 52

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. This marks the fourth time AAG has been honored as Applebee’s Franchisee of the Year; it has also been honored four times as Applebee’s Operator of the year.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. Unfortunately, most restaurants are operating on the other side of this equation. The common thread in this bad recipe is lack of vision and poor leadership. The chokehold on any restaurant is the mindset of the owner and operators.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

JULY 30, 2021

Their growth in urban and suburban markets is impressive and is the result of great operations and focus on people development,” said Andrew Cherng, Co-Founder and Co-CEO of Panda Restaurant Group, the largest Asian dining concept in the U.S. with restaurant concepts in more than ten countries.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My

Franchise 110

Franchise Franchising Loyalty Program Book 110

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). It all starts with more training, explaining the “why”, and making the systems a non-negotiable. Always hire for personality and then train the skills. You can train pretty much anyone if they are coachable and trainable. Find a mentor.

Coaching 329

Coaching Training Social Media Hiring 329

Embrace the Suck

JANUARY 13, 2021

Now, before you say, “ But Coach, you are an anomaly and my situation is different.” I have coached thousands of independent restaurant owners like you to seek that elusive state of finally breaking free from your restaurant running you. Now, you might say, “But Coach, I do trust my team!” Not always.

Coaching 352

Coaching Back of House Front of House Training 352

Smart Systems Pro

MARCH 28, 2019

Ultimately this means coaching them on how to get the most out of their team. The reason for this is that without systems in place, most restaurants operate on some level of chaos. You can also view tips for restaurant management training and restaurant management systems in your restaurant on this YouTube channel playlist.

Management 66

Management Management Coaching Demo 66

Modern Restaurant Management

OCTOBER 16, 2019

.” The new organization will continue to have operations in both Addison, IL (Parts Town’s headquarters) and Ft. Wayne, IN (Heritage’s headquarters), in addition to other operations in the U.S., Those businesses operate separately from the core parts distribution operations and will continue to do so.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Restaurant operators] need to make sure that the behaviors they want to see within their four walls are seen, and the ones that they don't are not seen. She proceeded to list step-by-step how the item was made.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

JANUARY 16, 2024

The operator was relatively young and had no clear line of succession. That’s a mistake since operational instability and risk to the unit can occur under multiple scenarios including, divorce, partnership splits, childcare or elder care, drug use, health issues, or even imprisonment. .”

2030 180

2030 Franchise Franchising Employee Relations 180

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. You're classically trained. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. We need to be conscious and then Conscious Leadership.

Front of House 370

Front of House Back of House Take-out Book 370

Smart Systems Pro

MARCH 28, 2019

Ultimately this means coaching them on how to get the most out of their team. The reason for this is that without systems in place, most restaurants operate on some level of chaos. You can also view tips for restaurant management training and restaurant management systems in your restaurant on this YouTube channel playlist.

Management 40

Management Management Coaching Demo 40

7 Shifts

JULY 29, 2021

We chatted with two of Kaldi's team members—Keith Kildron and Jillian Methvin—to get a picture of how the team uses 7shifts in their day-to-day operations, as well as how 7shifts has evolved as the business grew. Keith is Kaldi's VP of Operations, and Jillian oversees 8 locations as a regional manager. Seeing the Real Numbers.

Communication 370

Communication Employee Relations Coaching 2014 370

Embrace the Suck

JANUARY 24, 2022

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

Cash Management 255

Cash Management Leadership Coaching Take-out 255

Embrace the Suck

MARCH 27, 2020

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

Leadership 337

Leadership Cash Management Coaching Take-out 337

Modern Restaurant Management

FEBRUARY 28, 2020

Zagat Stories was created and is produced in-house by Zagat under the leadership of CEO Chris Stang, Zagat Editor-in-Chief, Hillary Reinsberg, Zagat Stories Editor Chris Mohney, who recently joined the company after past editorial leadership positions at Serious Eats, Culture Trip, and Tumblr, and Zagat Creative Director Nick Bilardello.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

MAY 28, 2021

" The coveted “Operator of the Year” award went to Kevin and Beth Ellis (multi-units in North and South Carolina) and Lane and Lori West (single unit in Southern Pines, North Carolina). Comeback Operator of the Year : Scott Teverbaugh, Fishers, IN. Highest Average Ticket Price : Michelle Constantino, Naperville, IL.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Hattie Marie's Looks to Franchising. Pieology Pizzeria Refranchises Locations.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

EATER

MAY 24, 2021

It laid off around 70 employees and in April pivoted to donating grocery boxes, eventually operating as Super Fat Rice Mart, a general store offering $100 meal kits. The results of the survey were used to craft new employee training, which includes such topics as racism and bystander preparedness. Maybe this time, things would change.

Leadership 104

Leadership Website Management Social Media Hospitality 104

7 Shifts

JULY 6, 2023

For example, I think 75% of companies have operational excellence as one of their core values, which is fine. And of course, including myself and our senior leadership team, we hire and off-board according to these values. So off we continue with the interview process, but our People Operations Manager is making note of your answer.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

MARCH 13, 2020

In combination with our earlier investment in JK&T Wings, we now operate over 80 BWW restaurants across five states and look forward to working with the company’s management team to further build this strong platform in new geographies. Moe’s Southwest Grill is currently targeting new markets across the U.S.

Franchise 145

Franchise Franchising Customer Experience Customer Service 145

Marketing4Restaurants

DECEMBER 22, 2019

He addresses topics of personal growth, leadership, management, marketing, and technology leveraging. The Restaurant Coach. Train better. Passion, Vision, and Leadership are the core elements that have led Sal Lupoli to the pinnacle of our industry. Horst Schulze On The 24 Standards Of Service. Interview better.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. “Now more than ever, operators need tools to better run their businesses. as well as through a?web-based?drag-and-drop

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145