Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I This is how a team operates. [] INADEQUATE FOCUS ON COST. “My

Leadership 398

Leadership Point of Sale Training Coaching 398

Embrace the Suck

JUNE 18, 2021

Despite the hurdles, many restaurant owners and operators believe that as long as they’re making money, they’re doing “good enough.” Symptoms: The owners and managers are in a constant state of stress, frustration, and overwhelm. Symptoms : The owners and managers are exhausted, yet they are still determined.

Leadership 346

Leadership Small Business Coaching Training 346

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow.

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Culinary Cues

FEBRUARY 8, 2020

It is the team behind the chef that makes a successful restaurant; it is the team that executes the chef’s vision; and it is the team’s focus that allows the chef’s cost consciousness to result in a financially successful operation. Building pride in team is a foundational requirement of leadership and coaching. BE CONSISTENT.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. The most crucial area this applies to is with management. A manager can make or break an employee’s experience as it trickles down from the top. Invest in developing your people One value to look for in managers is an interest in developing the team.

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

SEPTEMBER 3, 2020

To further emphasize creativity in the kitchen, Ocean Prime encouraged its associates to compose a seasonal pairing menu through an immersive leadership development program. ” To market the menu, managers put together a written piece and video of what they got out of it. ”

Marketing 189

Marketing Seasonal Menu Leadership Coaching 189

Modern Restaurant Management

JANUARY 25, 2023

At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion. Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors.

Point of Sale 207

Point of Sale Coaching Social Media Leadership 207

Modern Restaurant Management

APRIL 13, 2021

Greenberg started his career as a professional speaker and leadership coach. On this episode of The Main Course , host Barbara Castiglia gets insights from franchise expert, speaker, and author of The Wealthy Franchisee, Scott Greenberg. For the next 10 years, he ran Edible Arrangements stores.

Franchise 180

Franchise Franchising Coaching Leadership 180

Bar and Restaurant Coach

SEPTEMBER 13, 2019

If nothing else, these popular shows have made people aware that running a successful bar operation is damn HARD. TV kitchen and bar “gurus” take viewers into the businesses (and personal lives) of struggling bar and restaurant operators, and reveal to the world all the stress and shortcomings they face as owners. speed and efficiency.

Bar 77

Bar Audits Coaching Inventory 77

Embrace the Suck

JUNE 8, 2019

First off, if you are a restaurant owner, operator, or chef, you most likely want one thing: more time. Instead, most run around like the chicken with its head cut off and claim they are “managing.” Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Management Focus. 1 bar manager. 2) coach them out the door. 4 hostesses.

Coaching 97

Coaching Employee Relations Hiring Document 97

Smart Systems Pro

MARCH 28, 2019

Running a restaurant business is tough and if you struggle with managing people, it can be brutal. Managing people doesn’t work. I cannot tell you how often we start with a Management Consulting Services (MCS) client to find their biggest challenge isn’t the implementation of systems, but rather their people.

Management 66

Management Management Coaching Demo 66

Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS).

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Embrace the Suck

MAY 5, 2019

Welcome to management by numbers. Getting people to follow the rules is a lot like herding cats, and if you have been in leadership for any time (or read my previous post), you know that is one tough job. When you manage by fear and intimidation, you get compliance. What’s a manageable turnover level?

Communication 236

Communication Coaching Take-out Leadership 236

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. This marks the fourth time AAG has been honored as Applebee’s Franchisee of the Year; it has also been honored four times as Applebee’s Operator of the year.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Black Box Intelligence

AUGUST 28, 2020

James Pogue , diversity & inclusion expert and coach. Operators Aren’t Sure Where to Begin . This gave senior leadership and restaurant leaders an opportunity to dial in to what is going on at each of their restaurants and find out the types of things they are dealing with. . It’s not rocket science.” You’ve got the data.

Webinar 69

Webinar Leadership Workshop Coaching 69

Modern Restaurant Management

JULY 30, 2021

. “By helping KFC team members build up an emergency savings fund, we’re helping them improve their overall well-being and build resilience to face future financial challenges,” said Emma Horn, Managing Director of the KFC Foundation. For more on SaverLife, visit saverlife.org/. Church's Moves to Hybrid Model.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Bar and Restaurant Coach

FEBRUARY 21, 2020

If you’re not faced with serious labor challenges in your bar or restaurant operation right now, let me assure you—they’re on the horizon! The operators who are kicking ass are able to deliver perfectly crafted guest experiences because that’s where they focus their attention. Management. Leadership.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79

Foodable

FEBRUARY 12, 2021

Three Key Points: Training and coaching women in confidence—as well as ensuring they have the necessary business and financial acumen—is key for changing the current male-to-female management statistics in the restaurant industry. There are opportunities in the industry to welcome women in leadership and lean on female perspectives.

2021 52

2021 Coaching Leadership Hospitality 52

The Restaurant Expert

MARCH 28, 2019

Running a restaurant business is tough and if you struggle with managing people, it can be brutal. Managing people doesn’t work. I cannot tell you how often we start with a Management Consulting Services (MCS) client to find their biggest challenge isn’t the implementation of systems, but rather their people.

Management 40

Management Management Coaching Demo 40

The Restaurant Coach University

JANUARY 29, 2017

Unfortunately, most restaurants are operating on the other side of this equation. The common thread in this bad recipe is lack of vision and poor leadership. Solution You must make it your mission as the owner or operator to discuss — daily — what your core values and mission are as a brand. A recipe for success.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., Her latest work is filled with principles and stories about how management must help people understand and adapt to the cultural beliefs of a great company. Allow them to develop leadership skills and show a path to leadership positions.

Coaching 126

Coaching Leadership Book Customer Service 126

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story. Modular Chicken. Army Officer.

Franchise 203

Franchise Franchising 2020 2021 203

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. More Tropical in Colorado.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Black Box Intelligence

JANUARY 20, 2021

This guide details how industry sales can rebound, how operators will drive traffic, increase guest satisfaction and take care of their workforce. He advises companies from a wide range of industries on the risks and opportunities that economic developments may have on the organization’s operating environment. Managing Partner.

2021 52

2021 Government Coaching 2014 52

Modern Restaurant Management

OCTOBER 16, 2019

.” The new organization will continue to have operations in both Addison, IL (Parts Town’s headquarters) and Ft. Wayne, IN (Heritage’s headquarters), in addition to other operations in the U.S., Those businesses operate separately from the core parts distribution operations and will continue to do so.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. What would your previous manager say about you? Getting by is the default mode most restaurants operate from.

Coaching 329

Coaching Training Social Media Hiring 329

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. They're not just the host, they're not just the kitchen manager.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

JANUARY 16, 2024

The operator was relatively young and had no clear line of succession. That’s a mistake since operational instability and risk to the unit can occur under multiple scenarios including, divorce, partnership splits, childcare or elder care, drug use, health issues, or even imprisonment. .”

2030 180

2030 Franchise Franchising Employee Relations 180

7 Shifts

JULY 29, 2021

We chatted with two of Kaldi's team members—Keith Kildron and Jillian Methvin—to get a picture of how the team uses 7shifts in their day-to-day operations, as well as how 7shifts has evolved as the business grew. Keith is Kaldi's VP of Operations, and Jillian oversees 8 locations as a regional manager. The Manager's Book.

Communication 370

Communication Employee Relations Coaching 2014 370

Embrace the Suck

JANUARY 24, 2022

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

Cash Management 255

Cash Management Leadership Coaching Take-out 255

Embrace the Suck

MARCH 27, 2020

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

Leadership 337

Leadership Cash Management Coaching Take-out 337

Modern Restaurant Management

OCTOBER 21, 2019

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Forager Project is a family-owned and operated organic food company that has been crafting plant-based foods in California since 2013. Plant Based World Comes to the UK in 2020.

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The platform will offer new stories from chefs each week. ” Restaurants in the U.S.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167