Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. Mostly I want readers to believe that hourly workers really can do great things when they’re properly managed. Why write this book now?

Coaching 106

Coaching Franchise Franchising Leadership 106

Modern Restaurant Management

MARCH 13, 2020

For myself, as a lifelong and collegiate-level athlete, I am reminded of the lessons in leadership taught to me by coaches, my family, and professional mentors. In terms of leadership, it can be difficult at times to trust the process during times of change, especially as it relates to circumstances outside of human control.

Leadership 212

Leadership Sports Catering Customer Service 212

Embrace the Suck

MARCH 22, 2019

Are you a manager or a leader? You might be suffering from Leadership Delusion. Look up the definition of what leadership is and it’s a little vague: The action of leading a group of people or an organization. synonyms: guidance, direction, control, management, superintendence, supervision. Leadership is an act.

Management 259

Management Management Leadership Seminar 259

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. Details of her excellent course are outlined here. How do we make things clearer?

Design 113

Design Menu Management Management 113

Culinary Cues

MARCH 3, 2024

What teams seek to find is leadership in this regard and not the subservient desire to be led. Success happens because of the sense of team and the leadership that sets the stage for this to occur. What kitchens should seek is a coming together with that common purpose without sacrificing what one believes as an individual.

Leadership 368

Leadership Restaurant Law Social Media Sports 368

Ken Burgin

FEBRUARY 13, 2022

More young people are being given management responsibilities early in their career, and running a hospitality business is becoming more complex. How can business owners and senior managers make this process more effective and efficient? an experienced hospitality trainer and development coach.

Leadership 60

Leadership Hospitality Front of House Coaching 60

Embrace the Suck

JUNE 18, 2021

Symptoms: The owners and managers are in a constant state of stress, frustration, and overwhelm. The managers usually hide in the office and rarely (if ever) come out to talk to the staff or the guests. Symptoms : The owners and managers are exhausted, yet they are still determined. In school, these are your D & F students.

Leadership 346

Leadership Small Business Coaching Training 346

Xtra Chef

OCTOBER 21, 2020

All of this depends on leadership that understands it’s their #1 priority to create and manage the precious commodity of culture. Once that culture is defined and results are shared with the team, leadership then must demonstrate that culture in practice. For more coaching and training tips, visit my website !

Coaching 133

Coaching Leadership Website Management Download 133

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I I am the chef” has oftentimes been a statement that points to his or her authority over others.

Leadership 398

Leadership Point of Sale Training Coaching 398

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. In an ever shifting landscape, successful leadership is key to finding answers among uncertainty. Costs for a leadership coach can vary.

Hospitality 94

Hospitality Leadership Coaching Seminar 94

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow.

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Your time management most likely sucks. Stop saying you’re too busy.

Coaching 330

Coaching Email Marketing Communication Workshop 330

Modern Restaurant Management

JANUARY 25, 2023

At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion. Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors.

Point of Sale 203

Point of Sale Coaching Social Media Leadership 203

Modern Restaurant Management

SEPTEMBER 3, 2020

To further emphasize creativity in the kitchen, Ocean Prime encouraged its associates to compose a seasonal pairing menu through an immersive leadership development program. ” To market the menu, managers put together a written piece and video of what they got out of it. ”

Marketing 186

Marketing Seasonal Menu Leadership Coaching 186

Goliath Consulting

JULY 28, 2020

Soft-skills, defined by the Oxford Dictionary as “personal attributes that enable someone to interact effectively and harmoniously with other people”(3), will be more important than ever, and managers with a long-term vision for their restaurant are using this time as an opportunity to build and strengthen their team. Situational Leadership.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Smart Systems Pro

SEPTEMBER 1, 2020

After a few years of coaching a great team of independent restaurant owners, they all said they were tired of entering their numbers over and over again in different spreadsheets. They said they wanted ALL of their systems tied together and more importantly wanted to hold their management team accountable … and that they wanted a solution.

Management 52

Management Management Coaching Cash Management 52

Culinary Cues

FEBRUARY 8, 2020

Building pride in team is a foundational requirement of leadership and coaching. BUILD PRIDE. Working towards some level of consistency and being cognizant of important dates and events in a cook’s life will go a long way toward creating retention loyalty.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

7 Shifts

MARCH 31, 2023

The most crucial area this applies to is with management. A manager can make or break an employee’s experience as it trickles down from the top. Invest in developing your people One value to look for in managers is an interest in developing the team. Culinary students and grads come to stage as part of a paid internship program.

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

APRIL 13, 2021

Greenberg started his career as a professional speaker and leadership coach. On this episode of The Main Course , host Barbara Castiglia gets insights from franchise expert, speaker, and author of The Wealthy Franchisee, Scott Greenberg. For the next 10 years, he ran Edible Arrangements stores.

Franchise 178

Franchise Franchising Coaching Leadership 178

Modern Restaurant Management

JUNE 29, 2021

Taking a look back at your full marketing strategy and determining if this will expand your brand awareness or thought leadership is the first piece of the puzzle. Just because something is available for you to use, doesn’t mean you should. Another example could be if you are a sports bar in a college town.

Marketing 208

Marketing Sports Social Media Coaching 208

Crunchtime

FEBRUARY 7, 2024

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Management Focus. 1 bar manager. 2) coach them out the door. 4 hostesses.

Coaching 97

Coaching Employee Relations Hiring Document 97

Smart Systems Pro

MARCH 19, 2019

Restaurant management training is so important to your restaurant’s success because you can’t do it all. You have to make your managers accountable. A restaurant budget that gives management a target to shoot for and gives them a road map to what systems need to be put into place to achieve those numbers.

Training 67

Training Management Management Coaching 67

Smart Systems Pro

MARCH 28, 2019

Running a restaurant business is tough and if you struggle with managing people, it can be brutal. Managing people doesn’t work. I cannot tell you how often we start with a Management Consulting Services (MCS) client to find their biggest challenge isn’t the implementation of systems, but rather their people.

Management 66

Management Management Coaching Demo 66

Bar and Restaurant Coach

SEPTEMBER 13, 2019

staff & management training and responsibilities. It’s this stereotypical in-your-face persona that makes bar managers and owners throw on the brakes when approached by food and beverage consultants. We become part of your management team. We invest a lot of time coaching your management and bartenders , too.

Bar 77

Bar Audits Coaching Inventory 77

Embrace the Suck

JUNE 8, 2019

Instead, most run around like the chicken with its head cut off and claim they are “managing.” Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. This is natural law and trust me that you do NOT want to challenge that one. ” No.

Leadership 216

Leadership Hiring Restaurant Law Bar 216

The Restaurant Coach University

SEPTEMBER 11, 2017

Running a restaurant as a manager. If you are like 87% of managers out there, you might feel you were a little unprepared for the role you currently are in. Watching other managers, you might have had a sense that it was easy. Maybe you thought you could do a better job than that one manager who everyone hated?

Management 70

Management Management Leadership Communication 70

Embrace the Suck

MAY 5, 2019

Welcome to management by numbers. Getting people to follow the rules is a lot like herding cats, and if you have been in leadership for any time (or read my previous post), you know that is one tough job. When you manage by fear and intimidation, you get compliance. What’s a manageable turnover level?

Communication 236

Communication Coaching Take-out Leadership 236

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). We have a digital PMS (Property Management System) with a cloud-based reporting system. We are trying to be responsible and calm.” Cash is dirty.

Kitchen Safety 200

Kitchen Safety Food Safety Cash Management Food Supply 200

Black Box Intelligence

AUGUST 28, 2020

This is the simplest way to start a conversation around a sensitive topic, according to Dr. James Pogue , diversity & inclusion expert and coach. This gave senior leadership and restaurant leaders an opportunity to dial in to what is going on at each of their restaurants and find out the types of things they are dealing with. .

Webinar 69

Webinar Leadership Workshop Coaching 69

Foodable

FEBRUARY 12, 2021

Three Key Points: Training and coaching women in confidence—as well as ensuring they have the necessary business and financial acumen—is key for changing the current male-to-female management statistics in the restaurant industry. There are opportunities in the industry to welcome women in leadership and lean on female perspectives.

2021 52

2021 Coaching Leadership Hospitality 52

The Restaurant Expert

MARCH 19, 2019

Restaurant management training is so important to your restaurant’s success because you can’t do it all. You have to make your managers accountable. A restaurant budget that gives management a target to shoot for and gives them a road map to what systems need to be put into place to achieve those numbers.

Training 40

Training Management Management Coaching 40

Smart Systems Pro

MARCH 28, 2019

Running a restaurant business is tough and if you struggle with managing people, it can be brutal. Managing people doesn’t work. I cannot tell you how often we start with a Management Consulting Services (MCS) client to find their biggest challenge isn’t the implementation of systems, but rather their people.

Management 40

Management Management Coaching Demo 40

Bar and Restaurant Coach

FEBRUARY 21, 2020

Management. Leadership. The mistake so many people make is when they say, “I pay my manager/employee to do that; it’s part of their job.” Is that what you’re in business to do, or is a manager’s time much better spent on the floor focused on your guests? Bartending. Atmosphere.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79

Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., Her latest work is filled with principles and stories about how management must help people understand and adapt to the cultural beliefs of a great company. Allow them to develop leadership skills and show a path to leadership positions.

Coaching 122

Coaching Leadership Book Customer Service 122

Xtra Chef

NOVEMBER 13, 2019

Meanwhile, the International Journal of Contemporary Hospitality Management reported that 74% of people in the hospitality industry have experienced bullying on the job. Getting people to stay longer and perform at optimal levels starts with leadership — and chefs have the ability to foster collaborative, encouraging work environments.

Coaching 104

Coaching Kitchen Safety 2009 Small Business 104

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. You need to understand millennials in order to manage them properly. They are different and using outdated management techniques from the 70s does not work with them. If coaching could just fix them then, they would have the restaurant they wanted.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132