Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I I am the chef” has oftentimes been a statement that points to his or her authority over others.

Leadership 398

Leadership Point of Sale Training Coaching 398

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. In an ever shifting landscape, successful leadership is key to finding answers among uncertainty. Why would someone leave their hospitality position?

Hospitality 94

Hospitality Leadership Coaching Seminar 94

Culinary Cues

FEBRUARY 8, 2020

Building pride in team is a foundational requirement of leadership and coaching. COMMUNICATE, COMMUNICATE, COMMUNICATE. You can never communicate too much – show them that you trust them with this information and you will go a long way towards building retention loyalty. BUILD PRIDE. Walk the talk!

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow.

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Goliath Consulting

JULY 28, 2020

Soft-skills, defined by the Oxford Dictionary as “personal attributes that enable someone to interact effectively and harmoniously with other people”(3), will be more important than ever, and managers with a long-term vision for their restaurant are using this time as an opportunity to build and strengthen their team. Situational Leadership.

Leadership 139

Leadership Employee Relations Front of House Communication 139

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door.

Hiring 195

Hiring Front of House Back of House Document 195

Crunchtime

FEBRUARY 7, 2024

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Embrace the Suck

MAY 5, 2019

Welcome to management by numbers. Getting people to follow the rules is a lot like herding cats, and if you have been in leadership for any time (or read my previous post), you know that is one tough job. When you manage by fear and intimidation, you get compliance. What’s a manageable turnover level? Take action.

Communication 236

Communication Coaching Take-out Leadership 236

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Management Focus. 1 bar manager. 2) coach them out the door.

Coaching 97

Coaching Employee Relations Hiring Document 97

The Restaurant Coach University

SEPTEMBER 11, 2017

Running a restaurant as a manager. If you are like 87% of managers out there, you might feel you were a little unprepared for the role you currently are in. Watching other managers, you might have had a sense that it was easy. Maybe you thought you could do a better job than that one manager who everyone hated?

Management 70

Management Management Leadership Communication 70

Embrace the Suck

JUNE 8, 2019

Instead, most run around like the chicken with its head cut off and claim they are “managing.” Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. This is natural law and trust me that you do NOT want to challenge that one. ” No.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. The common thread in this bad recipe is lack of vision and poor leadership. You need to understand millennials in order to manage them properly. They are different and using outdated management techniques from the 70s does not work with them.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Strong Leadership Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? The best team in the world will get nowhere without quality leadership.

Leadership 52

Leadership Hiring Coaching Recruiting 52

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? The best team in the world will get nowhere without quality leadership.

Leadership 45

Leadership Hiring Coaching Recruiting 45

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. They're not just the host, they're not just the kitchen manager.

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

JULY 29, 2021

Keith is Kaldi's VP of Operations, and Jillian oversees 8 locations as a regional manager. Five years later, Kaldi's is using the 7shifts team management platform to help run their business across more than a dozen locations. The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee?

Communication 370

Communication Employee Relations Coaching 2014 370

Bar and Restaurant Coach

JANUARY 14, 2020

Are they on the same page when it comes to what’s important for YOU, as the business owner or manager? The driving force for success in your business is your ability to focus on the few things that really matter to you as an owner or manager. Is everyone on your team in alignment? Open up a discussion with your team.

Coaching 85

Coaching Definition Communication Management 85

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication.

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Naf allows us to align and grow with a clearly differentiated restaurant brand with fantastic food, run by a seasoned and successful management team.” Modular Chicken.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Jim Hicks joins Nathan's Famous with over 25 years of senior management experience in restaurant operations and corporate support. More Tropical in Colorado. ” Camille Chavez.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Bar and Restaurant Coach

FEBRUARY 17, 2020

What’s the most important tool for a leader, manager or owner of a business? Hands down, it’s the ability to effectively communicate. Communicating Ideas, Instruction and Insights to Your Team. The major issue is that managers and leaders don’t see the gap. Coach in the moment. They get it.

Coaching 103

Coaching Leadership Communication POS 103

Modern Restaurant Management

OCTOBER 21, 2019

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Community – an educational forum for the general public on the many reasons for and benefits of living a plant-based lifestyle. Plant Based World Comes to the UK in 2020.

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. Over the last 12 years of being The Restaurant Coach™?,

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

EATER

MAY 25, 2023

The genuine passion she displayed for the industry convinced the hiring managers that she’d excel in the marketing analyst role, and they were right. For example, in my sociology courses, I learned so much about how people relate to one another and communicate. She spent nearly four years with the company. I learn from them every day.

Innovation 91

Innovation Food Consumer Goods Leadership 91

360Training

JULY 23, 2020

Recently, we talked about careers in food service management and how most managers (and owners!) Now we want to examine the benefits of investing in employee development for owners and managers. Why It’s Critical to Develop Your Managers. When it comes to your development dollars, managers are your best investment.

Coaching 78

Coaching Leadership Food Safety Kitchen Safety 78

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Home Store Manager of the Year : Julia Goodrich, Clearfork, TX. Prior to that, he spent six years as real estate and construction manager for BurgerBusters, a Yum!

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Later this year, the brand will be testing a $100,000 annual salary for Restaurant General Managers of company-owned restaurants in select locations. Curry Up Now Secures Investment.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

JUNE 19, 2020

.” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. Document Management & Search — Easily store, search, and access invoices from anywhere.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Black Box Intelligence

MAY 26, 2021

Great money, great culture, great food, great Manager AND his support network is already in place? Imagine being in the audience when the leadership team at Blockbuster Video stated “We don’t see Netflix as a threat to our business model.” I can assure you—he didn’t see a single marketing message from Uncle Julio’s. Culture Enthusiast.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

Great money, great culture, great food, great Manager AND his support network is already in place? Imagine being in the audience when the leadership team at Blockbuster Video stated “We don’t see Netflix as a threat to our business model.” I can assure you—he didn’t see a single marketing message from Uncle Julio’s. Culture Enthusiast.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Bottleneck Management

OCTOBER 4, 2018

What makes a good restaurant manager? We also have a strong understanding of what makes a good manager; someone who’s able to oversee the many aspects of the business and work through challenges that come with the restaurant industry. What makes a good restaurant manager? The best managers focus on their people!

Management 114

Management Management Leadership Training 114

Modern Restaurant Management

JUNE 8, 2020

Ernie Castro, Executive Vice President General Manager, Coastal Pacific Wine & Spirits of Florida, commented, “I'm really proud of the way our CPWS Florida team has pulled together to help on-premise customers navigate this uncharted path forward. " Revention is HungerRush.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154