Modern Restaurant Management

APRIL 29, 2025

“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” Three-quarters of delivery customers value tech-enabled ordering and payments.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

SpotOn

JULY 15, 2025

Photo by Kike Salazar N / Unsplash To anyone enjoying a few drinks at a bar top, bartending appears to consist of mixing and pouring drinks and talking to customers.  Tasks customers see You’ll know most of these are already, from spending time in bars and going out, but let’s make sure everyone is up to speed.  

Front of House 59

Front of House Bar Customer Experience Back of House 59

Paper Chase Accountancy

JULY 3, 2025

In the fast-paced, ever-evolving culinary world of London, it’s as if restaurants are still using abacuses instead of calculators if they aren’t utilising professional bookkeeping services. Key Takeaways Bookkeeping services provide essential financial stability and accuracy for London restaurants.

Cash Management 52

Cash Management Small Business Customer Service Hiring 52

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Or employees haven’t been properly (and regularly) trained. Incorrect orders can lead to: Decreased customer loyalty. Scathing reviews.

Ordering 562

Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. When consumers venture out to restaurants, they want to see tables separated by at least 6 feet, employees cleaning constantly, and everyone wearing masks onsite.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Thus, restaurant owners must prioritize cleaning, disinfection, and infection prevention to give customers peace of mind.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. Why Care About Employee Engagement? So what’s the big deal about employee engagement?

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. Employee health.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1 SpotOn Secures $50M Funding.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. For instance, communicating with your customers through popular social media channels like Facebook and Instagram is vital.

Marketing 507

Marketing Tip Distribution Loyalty Program Healthcare 507

Modern Restaurant Management

MAY 12, 2020

If you hire and pay your general contracting company on time, you probably think you don’t have to worry about the subcontractors who provide services and suppliers who provide materials to that general contractor, right? Pitfall #4: Not getting lien waivers from contractors, subcontractors, and suppliers.

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

Modern Restaurant Management

FEBRUARY 27, 2020

When asked about ways in which restaurants could incorporate more technology, consumers primarily mention frictionless, convenience- and service-enhancing items, rather than people-eliminating items. launched by global food safety certification experts, Lloyd’s Register, follows a survey of over 1,000 US consumers.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Next Restaurants

AUGUST 17, 2022

In fact, they’re often easy targets for cybercriminals as they provide relatively hassle-free access to confidential financial data of their customers. Have an SSL Certificate Installed. A full-time job of an SSL certificate is to encrypt data traveling from your website to the users. Perform Background Checks on Employees.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

7 Shifts

AUGUST 16, 2024

From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. What do restaurant managers do?

Management 195

Management Management 2024 Kitchen Safety 195

7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

FEBRUARY 21, 2020

All James Beard Award winners receive a certificate and a medallion engraved with the James Beard Foundation Awards insignia. to earn the Marine Stewardship Council Certification in addition to its ethos of healthy fare for all, Sushi Maki maintains its mission of incredible food from credible sources.

Brewery 348

Brewery Design Food Supply Equipment 348

Indoor Media

SEPTEMBER 23, 2020

Think about your own experience searching for a product or service online. Curious visitors can ask for free advice, get a repair estimate, or even schedule a service appointment right from your website! Plus, online customers prefer to use chat as a communication tool! So you leave and move on to the next search result.

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. Once the customer places the order, the kitchen staff is notified, and food preparation begins. Size of U.S. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Hot Schedules

OCTOBER 27, 2020

Typically these HR solutions include things like: Payroll processing and tax filing services. Employee benefits services. There are PEOs in the market that are not IRS-Certified, which is an essential certification in order to provide you with the most accurate, compliant services. HR administration. VP PrismHR.

Small Business 148

Small Business Employee Relations Mobile Ordering 2020 148

360Training

JANUARY 14, 2020

Looking to pick up work in food service? In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e., Absolutely!

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Restaurant Clicks

FEBRUARY 12, 2020

Certificate of Occupancy. Food Service License. Food Handlers Permit or Employee Health Permit. This tells the federal government that you own a business that pays employees, and makes it possible to legally hire your employees. Certificate of Occupancy. What is a Certificate of Occupancy? .

License 79

License Food Truck Certification Restaurant Law 79

Open for Business

FEBRUARY 29, 2024

Here, we’ll discuss 10 best practices to help you obtain everything you need to open your restaurant legally from the get-go, and then we’ll map out a case study to show you the licenses, permits, certificates, and inspections needed to open a (fictitious) new restaurant in New York City.

License 78

License Certification Kitchen Safety Food Safety 78

Hot Schedules

FEBRUARY 8, 2021

E ffective human resources administration is table-stakes for keeping your employees happy and engaged. After all, your employees are the heart of your business, and in order to create great customer experiences, you have to ensure that you’re also creating a great employee experience. HR Tasks Have Become Overwhelming.

Employee Relations 78

Employee Relations Small Business Hiring Customer Service 78

Sling

FEBRUARY 19, 2021

Workforce management (or WFM for short) is a combined set of interrelated processes and practices that a business uses to track and improve the productivity of its employees. That results in shorter wait times, higher customer satisfaction, and more success for your business. Deciding what skills each employee needs.

Management 88

Management Management Employee Relations Recruiting 88

The Restaurant Times

JULY 27, 2020

Motivated restaurant staff is capable of delivering stellar restaurant customer service and retaining customers. Providing incentives to your staff will foster loyalty and help in delivering optimum service to your customers. Moreover, it will significantly help in reducing employee turnover and absenteeism.

Loyalty Program 52

Loyalty Program Employee Relations Front of House Customer Service 52

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. What is the restaurant’s service philosophy and customer experience goal?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

The Restaurant Times

MARCH 31, 2022

You should have a clear vision about what kind of services you want to give. Research about your target customers and then format a restaurant plan as per the needs and wants of your customers. Also, all restaurant staff must go for periodic medical examination services as directed by the Ministry of Health.

Casual 52

Casual Dine-in Tourism License 52

The Restaurant Times

JANUARY 11, 2023

According to National Restaurant Association statistics, the US boasts of around one million restaurant locations with nearly 15 million working employees, all set to generate sales worth $898 billion in 2022. . You need absolute clarity on issues related to US corporate laws, import and export, customs laws, tax issues, and immigration.

License 52

License Restaurant Law Point of Sale Employee Relations 52

Apicbase

AUGUST 29, 2024

F&B management oversees kitchen operations, menu development, customer service, and finances. The primary goal is to ensure customers have a positive experience through high-quality food, excellent service, and a pleasant atmosphere. Each component plays a crucial role in the overall success of F&B establishments.

Beverage 52

Beverage Operations Management Management 52

The Restaurant Times

DECEMBER 20, 2021

So, ensure that every detail of the bar is aligned with the concept, right from the style of service to decor & ambience. Some of the common permits required are: Employee Identification Number (EIN). Food Service License. You need to get a food service license if you plan to serve food at the bar. Music Permit.

Bar 52

Bar License Loyalty Program Kitchen Safety 52