Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. Adopting a digital-first environment quickly became a priority and mobile technology is playing an integral role.

Mobile Ordering 199

Mobile Ordering Marketing Menu Fast Casual 199

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. million members, all driven through their mobile app. But no one forgets their mobile phone. They have roughly 14.2

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). This knowledge will help you answer these questions and more– helping you differentiate yourself from the competition and best cater your coffee shop to the community's needs. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. Coffee Bars.

License 459

License Hiring Equipment Point of Sale 459

Future Food

JUNE 16, 2021

We used to get cash sales only, now the expectation is predominantly EFTPOS based physical transactions that are bolstered by a range of sales opportunities, including order/click & collect, vending, mobile concessions, elevated dining and beverage choices, a range of environments plus pre & post-game entertainment.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 192

2020 Mobile Ordering Point of Sale Fast Casual 192

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 114

Mobile Ordering Point of Sale Customer Service Loyalty Program 114

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Apicbase

MARCH 28, 2024

Sales optimisation. Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Ken Burgin

FEBRUARY 8, 2022

The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Amex fees are a bit higher, but ‘no Amex’ rules get people offside, especially if they want the points. Scan the QR Code or tap on the order disc for an NFT connection to the app.

Mobile Ordering 60

Mobile Ordering Merchandise Online Ordering Point of Sale 60

7 Shifts

SEPTEMBER 6, 2022

Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. The cost of rent is rising. It remains difficult to fully staff a restaurant ; making food trucks can be the most logical concept to open in the current economy. Table of Contents.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Restaurant technology has changed everything about the way people do business today. Today, digital tools can streamline almost every aspect of running a restaurant business. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. Customer-led Ordering and Payment. So, where are we headed? What’s on our collective horizon for the future of dining? Here’s a look at the top predictions for the coming decade.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

The Restaurant Times

APRIL 18, 2021

An advanced POS software must cater to all the front-of-the-house as well as back-of-the-house operations efficiently. Point-Of-Sale (POS) And Easy Billing. Point-of-sale or POS is one of the basic features you need to look for in cloud kitchen software. Web Ordering/Mobile Ordering.

Mobile Ordering 52

Mobile Ordering Kitchen Safety Point of Sale POS 52

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 127

2019 Compost Mobile Ordering Point of Sale 127

Black Box Intelligence

JULY 14, 2022

This tool searches reviews for mentions of certain things, and can be customized to monitor mentions of certain words, like particular restaurant features and menu items. This tool is how we’ve aggregated data and discerned some of the top post-pandemic industry-wide restaurant consumer trends. Decrease in Restaurant Customer Satisfaction.

Consumer Goods 75

Consumer Goods Food Supply Customer Service Point of Sale 75

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Loyalty Program 52

BNG Point of Sale

JULY 30, 2021

So, while the food truck catering industry can be profitable, it’s still part of good business planning for intending food truck vendors and potential owners to conduct an extensive amount of research before investing in this business. There is not much point in the parking next to another truck selling the same product as you. .

Food Truck 52

Food Truck Food Point of Sale Loyalty Program 52

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. 65% 65% of customers prefer self-service kiosks. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

NOVEMBER 20, 2021

Introducing online ordering systems, efficient menu engineering, and controlling food costs have further helped restaurants to boost their sales amidst the pandemic. Launching Online Ordering Platforms. Leveraging online ordering platforms is another growth area for Middle East restaurant operators. Source: USA Today.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

The Restaurant Times

SEPTEMBER 1, 2021

Here is when Point of Sale or POS software comes into the picture. Simplify Ordering & Billing Procedures. POS software handles the tumultuous task of managing orders from various online and offline channels in a restaurant. The country has more than 1 million operating restaurant locations as of 2021, employing 15.6

POS 52

POS Management Management Cash Management 52

Mad Mobile

FEBRUARY 29, 2024

As bar owners and managers, you know that having the right point of sale system for your restaurant or bar makes all the difference. Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Choosing the right one, though, is a piece of cake!

POS 40

POS Bar Brewery Customer Service 40

The Restaurant Times

JUNE 30, 2021

When it comes to fast-food restaurants, the staff is always on its toes because of the high number of orders they receive, which gives rise to the need for process automation. Online Order Integration. Online ordering has been trending in the face of COVID-19. Common purchase orders can thus be generated easily.

POS 52

POS Food Online Ordering Point of Sale 52

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System? An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

The Restaurant Times

APRIL 27, 2021

With the increasing use of smartphones by customers for online ordering and making reservations, it is essential for restaurants to make their menus available on various food aggregator applications. Feedback forms and 24X7 customer support available on the food ordering applications can play a huge part in enhancing the customer experience.

Operations 52

Operations Loyalty Program Online Ordering Mobile Ordering 52

The Restaurant Times

DECEMBER 28, 2021

Further, food trucks are flexible since it is a mobile business, and you can scale up the business easily by expanding the fleet size. There is no point in selling things with no market demand. Over the years, the food truck business has grown to become an essential part of the street food culture in the UK. Do Your Market Research.

Food Truck 52

Food Truck Food License Certification 52

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 98

Catering 2024 2023 Guest Recovery 98

Restaurant Engine

JUNE 23, 2021

Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? tweet this) While you will have to pay a commission rate to the delivery site, you may be able to increase your profits with the sheer volume of sales. Offer Online Ordering. Today’s diners want convenience.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 112

Online Ordering Insurance Mobile Ordering Website Management 112