Modern Restaurant Management

APRIL 10, 2023

For hospitality and catering businesses, tech can also provide key insights and easy access to non-anonymised basket-level data that helps them make better, more informed decisions. Through tracking orders and managing produce, venues can also plan resources and product supply more effectively, reducing waste and saving costs.

Technology 486

Technology Customer Service Online Ordering Hospitality 486

Modern Restaurant Management

FEBRUARY 21, 2022

Starting out as a whole grain diet for radicals, vegan food culture has evolved into Michelin star worthy mega trend for future chefs and culinary experts. Nowadays, vegan food is becoming normal in restaurants and fast food joints. High cost of organic produce and supply chain problems.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

MARCH 18, 2024

The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice. Food trucks that bring food to patrons where they live and work has become a part of everyday life. They are no longer content with unimaginative, expected offerings on catering menus.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report.

2019 495

2019 Food Supply Food Truck Outdoor 495

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant Business

JUNE 13, 2025

billion and international food delivery service Deliveroo for $3.9 Premium Food An eye on food waste inspires a chicken salad that becomes a best seller Behind the Menu: Millers All Day repurposed leftover breakfast waffles into croutons to create a new signature—the Chicken and Waffle Salad. billion, both in cash.

Reservations 210

Reservations Leadership Advertising 2025 210

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 28, 2022

In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. Virtual brands can be especially useful in testing new menu items and mitigating supply chain challenges.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Goliath Consulting

NOVEMBER 22, 2020

Supply chain issues and Covid-19 are not making it easy to run a bar right now. Here are three innovative ideas to get in on the holiday action. Most restaurant alcohol delivery programs function like food programs. It is time for restaurants hop on this trend and cater to the home mixologist. The Seltzer Market.

Bar 397

Bar 2021 Restaurant Law Beverage 397

Modern Restaurant Management

JANUARY 9, 2024

We are seeing these healthy living trends impact both menu offerings, with a continued rising interest in plant-based offerings and functional beverages, as well as food packaging, with increased consumer concern around chemicals like PFAs. Foodservice providers are seeking innovative ways to make their brand stand out.

2024 275

2024 Sustainability Consumer Goods Food Supply 275

Modern Restaurant Management

SEPTEMBER 23, 2020

“We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data. . ” Tastewise Data. social interactions, and 1.2M

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JULY 15, 2020

Grubhub's mid-year report checks in on the popular food trends to date and what quarantined Americans ordered through contact-free delivery, and predicts what we can expect to see more of in the second half of the year. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. miso tofu bowl.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

MARCH 26, 2020

“We know many children face food insecurities and we want to help school districts and families ensure that every child has a good meal while we work through this difficult time together,” said Christina Happel, Regional Vice President of Operations for Joella’s Hot Chicken. .”

Social Media 526

Social Media Food Order Small Business Delivery 526

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). “More top U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

DECEMBER 3, 2020

It’s clear to us she is someone who can help us grow and innovate and make sure we are making decisions to keep us relevant 10 years from now.” ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. However, this sales growth wasn’t a function of selling more food, it was a function of selling the same amount (or less) food at higher costs.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Restaurant Business

JUNE 17, 2025

The service is less profitable than other channels, and restaurants don’t control the data or the experience once the food leaves the building. Premium Financing Starbucks, and a lot of other brands, leaned too far into takeout The Bottom Line: Some brands went too far in their bid to cater to takeout customers.

Leadership 185

Leadership Advertising 2025 Reservations 185

Modern Restaurant Management

FEBRUARY 2, 2021

Some of the best fast-food chains have emphasized on technology to upgrade and improve their products and services. QSR chains are being forced to re-look and optimize their product mix as the pandemic is creating supply chain and labor disruptions along with a surge in online ordering. Rapid Innovation Is Critical for QSR Growth.

Mobile Ordering 291

Mobile Ordering Point of Sale Customer Service Loyalty Program 291

Modern Restaurant Management

SEPTEMBER 15, 2021

15 percent have ordered alcoholic beverages with food for delivery or takeout, on par with the 18 percent of Canadians that say they’re likely to do this. “The developments and improvements made to delivery and takeout containers, food quality and speed have made a lasting, positive impression,” says Barclay.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

DECEMBER 20, 2023

While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more. This will continue with those in the middle getting squeezed.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Restaurant Business

JUNE 13, 2025

With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. By Restaurant Business Staff on Jun. 13, 2025 Facebook Twitter LinkedIn Image courtesy of Restaurant Business Jackie Secor is the new chief operating officer of Taco John’s. Sign Up Thanks for signing up!

Leadership 157

Leadership 2025 Email Marketing Magazine 157

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 13, 2020

Data supplied by Tenzo, found that vegetarian and vegan meals have seen a sales increase of 2.1 Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Customers use their mobile device to view menus, order courses, and have food delivered directly to their table.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents. What is a ghost kitchen?

Front of House 435

Front of House Food Truck Back of House Social Media 435

ChowNow

FEBRUARY 21, 2025

Popular options like 7shifts , Homebase , and Schedulefly cater to different types of restaurants, from small independent spots to multi-location operations. Inventory and supply chain apps. Running out of key ingredients can lead to frustrated customers while over-ordering can result in wasted food and lost profits.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 28, 2023

According to Business Insider , 60 percent of restaurants who implemented AI technology say it's critical in improving their supply chain process. Moreover, predictive analytics and machine learning algorithms are being utilized for demand forecasting, effectively minimizing food waste and optimizing inventory management.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

JANUARY 12, 2022

Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. In Love with Tech, but Impatient.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This “The food at Taco John’s was definitely a differentiator as I was doing my research in the industry.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

EATER

JUNE 21, 2024

Nor does much of the food at São Paulo’s thousands of Japanese restaurants, which, according to the Brazilian Association of Japanese Gastronomy , outnumber the country’s ubiquitous steakhouses. “In Residents were slow to gain interest in Japanese food due to significant xenophobia against the immigrant community. Unlike the U.S.,

Food Supply 298

Food Supply Recruiting Government Customer Experience 298

Modern Restaurant Management

FEBRUARY 28, 2020

Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. “Thirty-five years later, I realize we were at the forefront of a food revolution—one that is coming even more into focus now.” Photo by Sylvain Gaboury/PMC). Zagat debuted Zagat Stories.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

EATER

OCTOBER 1, 2022

Becca Millstein went from negotiating brand deals in the music industry to dealmaking with fishing companies and canneries for her brand Fishwife In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. How did you get into the food industry?

Food Supply 246

Food Supply Supplies Small Business Sourcing 246