Goliath Consulting

MAY 8, 2020

Important points to consider before starting a catering program. Off-premise catering is undoubtedly a compelling business opportunity for restaurant owners. Catering also gives businesses brand exposure and valuable marketing opportunities. But on average these numbers are much more modest. annually through 2019 (4).

Catering 248

Catering Point of Sale Delivery Customer Service 248

Modern Restaurant Management

DECEMBER 6, 2019

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. As we approach the new year, many restaurants will revise their menus to introduce new year-round items.

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. You could adjust your menu to fit their budgets and include younger adults in your advertising. What is Niche Marketing? Competitors.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

Modern Restaurant Management

MAY 21, 2024

What’s on the Menu? For restaurants with liquor licenses, catering to millennials is key. Consider seasonal flavors, cold brew variations, and creative blends to cater to a broader range of preferences. Restaurants in the category should consider value pricing strategies for their beverage menu.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. 3 For those who leave things to the last minute, searching by date and time on OpenTable will save dining heartache.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 20, 2022

Children in school are far from incentivized to work in the catering sector. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. The machine presents a comprehensive menu with the ability to partially customize what customers order.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

Squirrel Systems

MARCH 5, 2025

Here’s an overview of what’s shaping the future of dining: Plant-Based Innovations Plant-based dining has evolved from a niche market to a mainstream movement. bhg.com Immersive Dining Experiences Dining is becoming more about the overall experience. Expect dishes incorporating adaptogens (e.g.,

2025 85

2025 Menu Food Fine Dining 85

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Digital nomads place a premium on seamless experiences and prioritise convenience.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. Crayons have an important role to play in giving families the feel-good dining experiences they crave.

Fast Casual 493

Fast Casual Fine Dining Casual Consumer Goods 493

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. Full-service restaurants Full-service restaurants offer a complete dining experience with table service. Customers sit down, order from a menu, and are served by waitstaff. Constantino writes. They have limited items that are easy to prepare.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. Spot Best-Sellers : Focus on the 16% of menu items that drive 80% of sales. Better Customer Service Cater to dietary trends and preferences. Ready to learn how?

Design 78

Design Menu Seasonal Menu Point of Sale 78

ChowNow

JULY 19, 2024

A well-thought-out menu is more than just a list of dishes. It’s a strategic tool that influences diner choices, enhances their dining experience, and ultimately drives your restaurant’s success. Are you creating a full menu, a breakfast menu, a brunch menu, or perhaps a seasonal or limited-time menu?

Menu 221

Menu Seasonal Menu Fine Dining Customer Experience 221

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.

Operations 195

Operations Management Management Front of House 195

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. A well-designed website with updated hours, a clean menu, and high-quality images builds confidence and makes your restaurant stand out.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

EATER

FEBRUARY 18, 2025

In addition to the excellent mahi-mahi cooked in coconut curry sauce with Thai herbs, the menu includes grilled lobsters, lagoon-caught mud crabs, oysters, calamari, and cuttlefish. Maru The UNESCO-listed iconic Galle Fort houses a bunch of phenomenal dining spots, but Maru tops the list. Rooms start at $45 in the high season.

Hotels 263

Hotels Seasonal Menu Back of House Small Business 263

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. For Gen Z in particular, easy online ordering and the use of social media as a restaurant discovery tool have become the norm.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

MARCH 23, 2022

After all, there’s no point in spending time and resources on designing the perfect menu, if your kitchen isn’t up to scratch. This configuration can improve the dining experience, giving customers exciting insights into how their food is being prepared. A key part of an effective kitchen is its design.

Design 507

Design Kitchen Safety Equipment Food Safety 507

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. Adopting local procurement underscores freshness, while expanded menu selections cater to diverse dietary preferences.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

SpotOn

JANUARY 14, 2025

” Gordon had done catering and hotel restaurants, serving guests of all different stripes. To produce 10+ soups per day, the Soup'd Up kitchen runs like a finely oiled machine. Occupying only 900 square feet, with a chef’s table for on-premise dining, Soup’d Up is not like other restaurants.

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

ChowNow

FEBRUARY 21, 2025

From the app, customers can browse the menu, place orders, and learn about the restaurant more easily than third-party apps, giving operators a stronger connection with their guests and making them more likely to become repeat customers. With a dedicated app, restaurants can control pricing, menu updates, and promotions without restrictions.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

JANUARY 23, 2020

As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2.

2020 335

2020 Hiring Cash Management Education 335

The Rail

DECEMBER 2, 2024

Essential Features of a Food Delivery App for Restaurants A successful food delivery app comprises three key components: Customer App : Menu browsing with detailed descriptions and high-quality images. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both?

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. So, where are we headed?

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Modern Restaurant Management

SEPTEMBER 23, 2020

At BIBO, she will focus on supplier-client relations, National Account development, and continue to develop BIBO’s Fine Wine division. Restaurants are pivoting their business model for a post COVID-19 world, expanding beyond the traditional dine-in service to offer more unique experiences. Serving Up a Side of Democracy.

Serving 517

Serving White Paper Food Recycling 517

EATER

NOVEMBER 15, 2022

The Ralph Fiennes movie, part horror film and part dark comedy, takes the cult of fine dining to the extreme What would you give to have the best dinner in the world? That’s the question The Menu , a new film from director Mark Mylod, seeks to unravel. Eric Zachanowich.

Menu 246

Menu Fine Dining Dine-in Consumer Goods 246

Modern Restaurant Management

JANUARY 12, 2022

Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 43 percent plan to add an outdoor on-site dining space. "What While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance.

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300