ChowNow

JULY 18, 2025

That might be two years for a casual spot, or five years for a local favorite with strong customer loyalty. Instead of guessing which marketing campaigns, menu items, or loyalty programs are paying off, you can look at how they impact actual repeat customers and long-term value. What’s a “good” Customer Lifetime Value for a restaurant?

Loyalty Program 195

Loyalty Program Online Ordering Customer Experience Customer Service 195

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Rooms start at $45 in the high season.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Modern Restaurant Management

JUNE 27, 2025

percent menu-price inflation rate. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. At the same time, U.S. chain sales grew just 3.1

Loyalty Program 371

Loyalty Program Customer Experience 2025 Customer Service 371

ChowNow

FEBRUARY 21, 2025

Offer exclusive deals and menu items: If customers know they can only get certain specials, discounts, or limited-time menu items by ordering direct, theyll have a strong reason to keep doing it. This could be anything from a special discount on family meals to a secret menu item available only through your website or app.

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

DECEMBER 31, 2024

The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. As operators look to bolster these two key areas, they’re also closely watching employee training and guest preferences. million birria orders this year alone.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. Share New Menus or Events Announce new menu items or special events via visually appealing emails.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

ChowNow

APRIL 25, 2025

Theyve either dined with you, placed online orders, or want to hear about upcoming events and menu items. You can also train staff to mention sign-ups casually during checkout. But heres what really matters: people who join your list are already interested in your restaurant.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

Clover - Restaurants

DECEMBER 12, 2024

Below are key strategies to help improve your happy hour menu and boost sales. Surveying customers or analyzing sales data can help pinpoint which changes to the happy hour menu could spark interest. Even something as simple as a marketed half pour could be eye-catching for the casual drop-in.

Menu 52

Menu Social Media Entertainment Customer Experience 52

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. Fast-casual visits overall were down 3.8 ” A Year of Challenges U.S. percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221

The Rail

FEBRUARY 12, 2025

The restaurant staff must be well-trained in customer service , from greeting visitors with a nice smile to anticipating expectations and effectively addressing any concerns. Whether it's a casual restaurant or a fancy dining one, regularly presenting excellent cuisine is crucial.

Customer Service 130

Customer Service Customer Experience Back of House Consumer Goods 130

SpotOn

FEBRUARY 26, 2025

Gross sales are used to identify trends, seasonal shifts, and the impact of marketing campaigns. If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses.

License 90

License Point of Sale Insurance POS 90

Restaurant Clicks

MAY 6, 2025

Located near the Kansas City International Airport, this eatery offers a diverse menu that includes brisket, burnt ends, pulled pork, and ribs, all prepared with meticulous attention to flavor and quality. The casual dining atmosphere, along with options for takeout and delivery, makes it a convenient choice for both locals and visitors. .

Seasonal Menu 78

Seasonal Menu Back of House Fast Casual Sourcing 78

Paper Chase Accountancy

JULY 25, 2025

Here, financial reporting isn’t merely about compliance; it’s the strategic backbone supporting dynamic pricing models, intricate seasonal forecasting, a vast web of vendor relationships, and operations that are inherently labor-heavy. Restaurants and Food Service: Including fine dining, fast casual, QSRs, cafes, and catering.

Hospitality 52

Hospitality Cash Management Tip Distribution Seasonal Menu 52

Web Diner

FEBRUARY 28, 2025

While your competitors chase social media trends, savvy food service operators have discovered their winning strategy: email marketing that transforms casual customers into devoted regulars. ” Train your team to become relationship builders who understand that today’s email signup could become tomorrow’s catering client.

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

Black Box Intelligence

DECEMBER 10, 2024

Limited Services Restaurants (LSR) Full Service Restaurants (FSR) In-N-Out Twin Peaks Torchys Taco The Capital Grille Canva Seasons 52 Urbane Cafe Eddie Vs Velvet Taco Willies Grill & Ice House Focusing on LSRs, the average rating of all feedback left in Q3 was 3.9. Our top performers significantly outperformed this.

2024 52

2024 Fast Casual Customer Service Seasonal Menu 52

Modern Restaurant Management

MARCH 11, 2025

This was now a race to place any person with a pulse into a role, hoping that you could train them up quickly while you capitalized on the pent up demand from diners to enjoy their favorite restaurants again. Running a successful restaurant isn’t measured solely by what’s on the menu anymore.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

MAY 23, 2025

Outdated menu items or pricing , causing confusion and delays. Additionally, 86% of restaurant operators report inconsistencies between their POS systems and online menus. In quick-service and fast-casual restaurants, 16% of orders result in customer complaints. Spot a menu item thats suddenly popular?

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Lavu

JULY 18, 2025

A secondary piece of branding includes your menu. Whether on a simple laminated sheet or on a digital board , follow these great digital menu tips : properly sized screen, location of menu, clean and easily understood content, and simple allergenic indicators. Even the smallest things help make a difference.

Customer Service 78

Customer Service Point of Sale POS Fast Casual 78

Restaurant Engine

JUNE 14, 2025

Take a look at your menu, your interior design, or even your brand messaging. fun, elegant, casual, family-friendly, or rustic)? Menu design: Matches the new visual direction. Use the menu as a storytelling tool to highlight new dishes. Use the menu as a storytelling tool to highlight new dishes.

Social Media 59

Social Media Email Marketing Website Management Uniforms 59

EATER

NOVEMBER 12, 2024

Sailor , Brooklyn | Vinai , Minneapolis Josh Brasted Acamaya 3070 Dauphine Street | New Orleans, Louisiana There’s a glossary attached to the menu at Acamaya , the first solo New Orleans restaurant from Mexico City-born chef Ana Castro and her sister, Lydia. The menu warns of a $150 fine for any “stolen mugs.” Ana flew back to the U.S.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

JANUARY 11, 2021

The owner of Delicious Raw, a healthy fast casual concept launched in 2013, is looking to grow the brand and create a one-stop-shop for healthy consumables for a broad audience. The quality and availability are really high – but it is seasonal. Is that a growth path you see?

Fast Casual 367

Fast Casual Casual 2013 Franchise 367

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. From screen to plate, the menu is expected to feature signature dishes and recipes that have been prepared on the show. Each member of the coalition is committed to responsibility. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. It relieves cashiers and reduces long lines.

Technology 564

Technology Loyalty Program Fast Casual Email Marketing 564

Modern Restaurant Management

MARCH 8, 2023

If they take the risk of stepping outside their homes, diners look for more than casual, throw-away experiences. Images of a cocktail on a friend’s Instagram feed can be the catalyst for that consumer checking out a restaurant’s Instagram profile and then tapping through to a website to check out the menu.

Social Media 450

Social Media Customer Experience Website Management Customer Service 450

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

AUGUST 7, 2024

Why it matters Restaurant Food Cost Percentages Calculate Food Cost Percentage Food costs vs Prime costs Menu Changes and Seasonality Strategies to Reduce Your Food Costs Food Cost Management Tools FAQ What is food cost? It is affected by seasonality, market prices, and even pop culture. Table of Contents What is it?

Food 370

Food Seasonal Menu Inventory Pricing 370

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 21, 2022

Ghost kitchen and virtual brands are prime strategies for this growth strategy, both of which require a thoughtful approach to menu design, production and fulfillment. Fast casual will continue to shine as it has since the pandemic generating the highest asking prices in the marketplace. – Lori Bolin, President of BrewLogix.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. Customers sit down, order from a menu, and are served by waitstaff. These establishments often have a diverse menu and focus on high-quality service and ambiance. Bars Bars mainly serve alcoholic beverages and offer a limited food menu.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

7 Shifts

JANUARY 23, 2020

As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

MAY 7, 2021

Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer. To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

FEBRUARY 19, 2024

" Each month has offered a new coursed menu and wine pairings that speaks to the current season and a bit of nostalgia featuring Purple Parrot classics such as Smoked Duck Spring Rolls, Lobster & Brie Bisque, and the Sweet Potato Blondie. So, the Purple Parrot never officially went away. We must pay close attention to service.

Fine Dining 275

Fine Dining Seasonal Menu Dine-in Magazine 275

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 The Taqueria offers a slightly reduced menu in a smaller, to-go focused footprint. billion in sales and employing 73,000 people in 44 states. For more information visit www.brooklyndumplingshop.com.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

7 Shifts

AUGUST 18, 2024

Prime cost does not include equipment and supplies, utilities, menu design, signage, decor or any other costs unrelated to the production of your product. Fast casual: 28.9% Casual: 33.2% Upscale casual: 30.4% After all, training new hires is an investment of time, resources, and money. Pizza: 31.3%

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

NOVEMBER 2, 2021

” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. The concept is centered around a 900-degree coal fired oven, and its streamlined menu offers “well-done” pizza, coal fired chicken wings, homemade meatballs, and a variety of handcrafted sandwiches and salads. BurgerFi International Inc.

Franchise 450

Franchise Franchising Leadership Beverage 450

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397