Modern Restaurant Management

SEPTEMBER 15, 2020

” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Food trucks, pop-up supper clubs, fast-casual restaurants, and brewpubs are all a part of the unique culinary fabric of this country. Learn About Fast-Casual Dining. On Point With Off-Premise.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Restaurant Business

JUNE 25, 2025

Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. News leadership Fast_Casual Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Sign up here.

Leadership 225

Leadership Fast Casual 2025 Casual 225

Restaurant Business

JUNE 24, 2025

Emerging is a company founded by Mathew Focht that describes itself as investing “at the intersection of restaurant innovation, technology and experiential entertainment.” Probably not The Bottom Line: The fast-casual Mexican chain remains a shockingly good value and its first-quarter sales slowdown was not out of the ordinary.

Leadership 230

Leadership Food Fast Casual 2025 230

Restaurant Business

JUNE 27, 2025

News Emerging Brands franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. But the goal is to grow and to get bagels into communities that don’t have a good fresh-baked bagel.”

Fast Casual 173

Fast Casual Franchise Franchising Leadership 173

Modern Restaurant Management

FEBRUARY 13, 2025

When asked more specifically what type of restaurant they plan to visit for Valentine’s Day, nearly half of respondents indicated they would visit a casual restaurant, followed by fine dining establishments (35 percent). However: 41 percent said they planned to dine at home instead of dining out.

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. This shift will position cultivated meat as a long-term venture with the potential for far-reaching positive impacts on future generations.

2024 493

2024 Food Safety Fast Casual Insurance 493

Restaurant Business

JUNE 18, 2025

The New Jersey-based fast-casual chain has been acquired by private-equity firm Thompson Street Capital Partners, the company announced Wednesday. Thompson Street managing partner Bob Dunn described the 130-unit Bubbakoo’s as an “innovative and compelling brand that resonate with a broad and growing customer base.” Sign up here.

Fast Casual 174

Fast Casual Leadership Franchise Franchising 174

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 474

2024 Food Truck Fast Casual Allergens 474

Restaurant Business

JUNE 6, 2025

But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter. Segment leader Chipotle Mexican Grill rose to No.

Fast Casual 146

Fast Casual Leadership 2025 2024 146

Restaurant Business

JUNE 11, 2025

This is where, especially for restaurants, we’re leading the charge and innovating,” he said. “To News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. The capability is a first for the restaurant industry, Samolis said. Sign up here.

Advertising 226

Advertising Fast Casual Social Media Leadership 226

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. Innovating During COVID-19. The survey group included 418 restaurant operators and 1,500 restaurant patrons who had visited a restaurant two or more times per month prior to COVID-19.

Fine Dining 507

Fine Dining Fast Casual Innovation Employee Relations 507

Modern Restaurant Management

MAY 13, 2024

With loyalty programs giving diners access to special deals and third-party delivery services charging additional, unwanted fees, consumers prefer to go directly to the source for takeout orders. Although some of these innovations aren’t completely baked out, similar technologies exist.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Restaurant Business

JUNE 11, 2025

They specialize in breakfast staples, homestyle favorites and homey atmospheres—Perkins largely in the Midwest and East Coast and Huddle House in the South. A rendering of Perkins Griddle & Go fast-casual concept. News food drink Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Fast Casual 184

Fast Casual Front of House Back of House Leadership 184

Restaurant Business

JUNE 13, 2025

Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. Starbucks’ latest gambit to improve operations? Giving store managers ownership over testing early-stage ideas and sharing the results systemwide. Members help make our journalism possible.

Operations 224

Operations Leadership 2025 Fast Casual 224

Modern Restaurant Management

MAY 21, 2020

We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. We’ve seen a few innovative examples of businesses using existing technology to elevate their takeout practices in order to serve more customers. Emily Washcovick. Continue to think outside the box.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

APRIL 2, 2024

Simple gestures such as offering menu recommendations or striking up casual conversation can go a long way in putting solo diners at ease, fostering a sense of belonging and camaraderie.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Restaurant Business

JULY 9, 2025

We were inspired by our guests requests to create a backyard-style BBQ Whopper, said Zack Young, Burger King’s director of culinary innovation US & Canada. “We Those who enter with their first creation can redeem a special Royal Perks offer assigned at random—ranging from free hamburgers, cheeseburgers or Whopper Jr.

Leadership 144

Leadership Food Supply Loyalty Program Fast Casual 144

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. “Business owners have proven their resilience throughout the course of this pandemic.

2019 495

2019 Food Supply Food Truck Outdoor 495

Restaurant Business

JUNE 12, 2025

News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Premium Emerging Brands Pepper Lunch carves a niche in the Panda Express-dominated world of Asian fast casual The Japan-born franchise brand has 540 units globally, but only nine in the U.S.

Delivery 187

Delivery Leadership 2025 Advertising 187

Modern Restaurant Management

MARCH 18, 2021

Spanish Diner in New York supersizes their specials on a wall-sized slide frieze above the bar, inviting your eye around the well-appointed space and up to the gloss black ceiling (also the underbelly of the neighborhood’s famous High Line). Here’s just a bit of what we saw. Diner Preference. Operational Capacity.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. Lifestyle technologies allow consumers to “pull” this information to themselves, but they also allows restaurant brands to “push” recommendations or special offers to consumers. Well, that puts fast-casual out of the running. Or can they?

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Restaurant Business

JUNE 6, 2025

The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. She also led a turnaround at Jamba as vice president of operations, and spent 14 years with Starbucks, rising to director of business operations. Blaze is now based in Atlanta. Have consumers moved on?

Fast Casual 146

Fast Casual Leadership Franchise Franchising 146

Modern Restaurant Management

FEBRUARY 21, 2022

Plant-based eating was previously limited to some selected restaurants and casual cafes. Restaurant owners have to bear the overhead cost of food preparation and disposal of leftovers as vegetables and plant based items rot quickly and requires special storage. These systems are expensive and restaurant owner has to bear the cost.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Restaurant Business

JUNE 11, 2025

After fast-casual chain &Pizza heard from customers that its prices were too high , it lowered them late last month and simplified its menu structure to highlight affordable options. Wendy’s launched a 100 Days of Savings summerlong promotion, serving up a variety of deals through its app. It’s a unique spin on Southern comfort.

Fast Casual 173

Fast Casual Cash Management Retail Leadership 173

Modern Restaurant Management

FEBRUARY 18, 2020

A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. In the short term, it’s QSR that will experience labor improvement, then fast-casual.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant Business

JUNE 23, 2025

Since the menu at this fast-casual chain is rooted in Mediterranean flavors, this dessert is not a big culinary stretch. She provides in-depth coverage of chefs, trends and menu innovation. Frozen Greek yogurt is layered with pistachio butter, crisp kataifi, a chocolate shell and a pistachio cream drizzle.

Bar 161

Bar Fast Casual Leadership Back of House 161

Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. Whether someone is following a special diet or just wants more choice on what they eat, restaurants that can offer a high level of customization will be in demand.

Dietary Restrictions 472

Dietary Restrictions Online Ordering Customer Experience Fast Casual 472

Modern Restaurant Management

DECEMBER 16, 2021

2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is — applying what it has learned during a challenging two-year period and adopting technology that reinforces the industry’s innate appetite for innovation. Jay Fiske, Vice President, Powerhouse Dynamics.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Restaurant Business

JUNE 5, 2025

News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Fast Casual 146

Fast Casual Leadership 2025 Loyalty Program 146

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Leadership 159

Leadership Fast Casual 2025 Franchise 159

Modern Restaurant Management

JANUARY 31, 2025

More than a third (36 percent) are specifically seeking "special occasion" venues, signaling a desire to make this year's celebration more memorable than ever.1 Fast-casual visits overall were down 3.8 Gen Z is driving this trend with 62 percent open to sharing their Valentine's Day celebration with another couple.1

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 In the next two or three years, I expect we will see a lot of automat restaurants, so it’s great to jump on board with the innovative concept now.” KFC’s Generosity.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Restaurant Business

JUNE 17, 2025

News Tech Check technology delivery Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Because if DoorDash keeps going at this rate, it may just become inevitable. View All Articles by This Author Want breaking news at your fingertips?

Leadership 184

Leadership Advertising Reservations 2025 184

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. million. .”

Franchise 450

Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.”

Food Truck 251

Food Truck Fast Casual Food 2024 251