Restaurant Business

JUNE 11, 2025

A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. The spinoff is just 1,500 square feet and will focus on takeout, though it also seats 65. Sign up here.

Fast Casual 179

Fast Casual Front of House Back of House Leadership 179

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. “Business owners have proven their resilience throughout the course of this pandemic. And the share of U.S.

2019 497

2019 Food Supply Food Truck Back of House 497

Modern Restaurant Management

FEBRUARY 18, 2020

At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Larger box restaurants will be disrupted as the competition for dining seats continues to grow over the next decade.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

DECEMBER 13, 2024

Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? Sidewalk seating emerged as a lifeline for restaurants and diners alike. Each reflects a collective desire for experiences that are more engaging, communal, and innovative than ever before.

2025 417

2025 Dine-in Food Truck Outdoor 417

Goliath Consulting

AUGUST 1, 2023

These establishments are known for their casual atmosphere and pair well with the Western trend of social dining. Matcha-infused cocktails are also a great innovation to consider. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers.

Innovation 195

Innovation Fine Dining 2021 Email Marketing 195

Modern Restaurant Management

MAY 30, 2025

Growing menu innovation and healthy fast food further drive the growth of the market. introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. billion in 2024 and is anticipated to rise at a CAGR of 3.74 percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 252

Fast Casual Food Point of Sale Mobile Ordering 252

Modern Restaurant Management

DECEMBER 4, 2019

Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. Restaurants will have to find new ways to innovate and become more efficient, which will exacerbate their need for solutions.

2023 495

2023 Loyalty Program Mobile Ordering Customer Experience 495

Restaurant Business

JUNE 5, 2025

Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats. News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Sign up here.

Fast Casual 141

Fast Casual Leadership 2025 Loyalty Program 141

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

Franchise 434

Franchise Franchising Sustainability Fast Casual 434

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 492

2021 Coupons Loyalty Program Consumer Goods 492

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Adapting Your Footprint for Outdoor Seating. Last but certainly not least, like any business hit with hard times, innovation is key to your survival. Think Out of The Box.

Fine Dining 504

Fine Dining Restaurant Law Food Truck Outdoor 504

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 522

Front of House Back of House Online Ordering Kitchen Safety 522

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Just Salad is the first restaurant investment for Closed Loop Partners, a New York-based investment firm and innovation center focused on scaling the circular economy in North America and beyond.

Franchise 510

Franchise Franchising Fast Casual Point of Sale 510

Modern Restaurant Management

DECEMBER 21, 2020

Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value. You have to constantly adjust and innovate based on what's happening in the marketplace and environment. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch.

2020 452

2020 Online Ordering Customer Experience Point of Sale 452

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” “The D.C. ” Atlanta Taffer's Tavern. and Del Taco. John Fuller.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 540

2024 Loyalty Program Cash Management Customer Experience 540

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.”

Food Truck 252

Food Truck Fast Casual Food 2024 252

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. Somoroff continues to innovate aesthetically and technologically, on behalf of the brand, by implementing creative techniques. Zagat debuted Zagat Stories.

Coaching 421

Coaching Point of Sale Customer Experience Retail 421

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Holsom by Yogurtland.

Franchise 386

Franchise Franchising Kitchen Safety Loyalty Program 386

SpotOn

JULY 22, 2024

It's what makes the restaurant industry such a vibrant, innovative space. Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. It was a natural fit to bring Bangin Buns into the Ike’s family.”

Franchise 472

Franchise Franchising Food Fast Casual 472

Future Food

NOVEMBER 27, 2024

Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. This trend is not just in fine dining, but though positioning levels – bars/pubs, clubs, smart casual, fast casual, cafés, QSR and right down to impulse. The Bristol in Sydney – newly renovated from its pub days.

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

AUGUST 17, 2020

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. How Is Casual Dining Doing?

2020 495

2020 Mobile Ordering Loyalty Program Food Safety 495

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. million. .”

Franchise 451

Franchise Franchising Leadership Beverage 451

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 475

Franchise Franchising Fast Casual Loyalty Program 475

Modern Restaurant Management

FEBRUARY 19, 2020

The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. ” Milliken said Fazoli’s, as a fast-casual Italian chain with elevated service and premium, craveable dishes, is a leader in the industry and is sure to find success in the communities it will expand into.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment. ” Taco Johns Adds to Board.

Franchise 341

Franchise Franchising 2020 Fast Casual 341

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. Reger and Daher are leveraging the innovative Wetzel’s store-within-a-store concept.

Franchise 433

Franchise Franchising Food Truck Loyalty Program 433

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. Foot Traffic Analysis.

2020 451

2020 Travel Food Safety Consumer Goods 451

Modern Restaurant Management

OCTOBER 16, 2019

“We are constantly working on innovations that help merchants find new, meaningful ways to reach customers and run their businesses more efficiently,” said Fuad Hannon, Head of New Business Verticals at DoorDash. the number of customers who leave without being seated or greeted). through the end of the year.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Altering seating arrangements to improve spacing between guests. ” SMG Integrates Reviews. . "With

Food Safety 442

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 442

7 Shifts

MAY 31, 2021

For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Within three minutes of seating, the server acknowledges the party, greets themselves, and then takes a drink order as soon as possible. Use Restaurant Technology.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

OCTOBER 18, 2019

The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. A picturesque seasonal patio with seating for 36 overlooks the Mystic River under the lights of the Encore Boston Harbor sign.

Waste 262

Waste Food Franchise Franchising 262

EATER

FEBRUARY 26, 2024

Some of the restaurant’s familiar secluded booths remain, but much of the open space creates an atmosphere more suitable for groups thanks to larger tables, canary-colored banquette seating, and specially designed tables that can be easily pushed together.

Dine-in 317

Dine-in Customer Experience Specials Cash Management 317

ChowNow

JULY 23, 2024

Our rustic yet elegant ambiance will provide the perfect setting for both casual meals and special occasions.” This could include your location, menu innovation, customer service approach, or any other differentiators. Highlight any gaps in the market that your restaurant will fill and provide data to support your analysis. .”

Seasonal Menu 195

Seasonal Menu Customer Experience Dine-in Customer Service 195

LevelUp

OCTOBER 14, 2019

Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. As takeout sales outpace dine-in sales, many restaurant brands are innovating to accommodate off-premise customers — or even prioritize them. Future stores will be as small as 1,400 square feet and seat as few as 26 people.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66