Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Taking a step further into the digital world, convenient, app-based ordering puts brands directly on the phones and into the hands of their consumers.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. ” Naf Naf Expands in Dallas Area.

Franchise 203

Franchise Franchising 2020 2021 203

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. How can your restaurant look forward to growth and stability in 2021?

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. In the next year, this role will also include helping them with order management during peak times.

2024 197

2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. dove into Washington state data to see if the local impacts could reveal trends on how retail is impacted by more heightened tensions. McDonald’s also saw declines of 0.1 percent and 2.0

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Taking a step further into the digital world, convenient, app-based ordering puts brands directly on the phones and into the hands of their consumers.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Taking a step further into the digital world, convenient, app-based ordering puts brands directly on the phones and into the hands of their consumers.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Taking a step further into the digital world, convenient, app-based ordering puts brands directly on the phones and into the hands of their consumers.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Sling

OCTOBER 6, 2022

Sounds like a tall order, doesn’t it? This won’t work for call centers , restaurants, and retail , but office-based businesses may find it useful to take the week off between Christmas and New Years. Some companies subscribe to the adage that innovation requires inspiration. Actually, it’s not as difficult as you may think.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

NOVEMBER 24, 2021

Its concise, yet scalable menu, does not necessitate the need for large retail space, allowing for creative opportunities to grow and innovate into the future. The innovative automat concept is currently looking for experienced franchisees and qualified investors to introduce the concept to major media markets across the country.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

NOVEMBER 19, 2020

Individuals aged 21 years or older who make a suggested donation towards a CommUNITY Batch bottle will be invited to join a virtual tasting hosted by Chef Lee and Maker's Mark Director of Innovation, Jane Bowie. For every attendee who joins, Maker's Mark will donate one meal through LEE Initiative efforts.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern. Restaurant Sherpas.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

DECEMBER 9, 2019

Operators who offer innovative benefits, like same-day pay, have an edge when it comes to finding and keeping restaurant staff. Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. ” Popmenu Raises Funds. Popmenu raised a $4.5

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our ” Drive Kindness.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

AUGUST 11, 2021

In addition, the brand developed retail restaurants in the Mall of America, American Dream Mall, and a Shop Rite Supermarket in New York, as well as Air Force Bases in New Mexico and Utah, and on campuses at the University of Maryland and University of Massachusetts at Dartmouth. . Petersburg-Clearwater, and New York City. and Canada.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

SEPTEMBER 24, 2021

These team members work in restaurants, retail manufacturing plants, regional restaurant operations and the Columbus-based home office. Greek from Greece (gfg) Café, the authentic Greek fast casual phenomenon, recently opened its fifth New York location at 100 Purchase Street in Rye.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MARCH 11, 2020

” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., The entire decision can be found here. Flip’d by IHOP.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Brands restaurant, KFC.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen. .” In 2019, 15.7 percent in 2020.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 101

Waste Food Leadership Customer Service 101