Modern Restaurant Management

FEBRUARY 15, 2022

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

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2024 2025 2023 Loyalty Program 251

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Let’s say you run a fast-casual restaurant. One-on-one training makes sure that new hires learn by watching and participating in real-time situations.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

DECEMBER 19, 2019

When you are part of the restaurant industry, catch phrases such as “low unemployment rate” and “revolving door” seem to find their way into any conversation involving hiring and retention. While this is great for the economy, it can make hiring managers feel as though they are running at full speed on a hamster wheel.

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Fast Casual Hiring Front of House Casual 310

Restaurant Business

OCTOBER 22, 2024

Hoping to cut hiring time by as much as 75%, the fast-casual chain is rolling out an AI-fueled hiring bot in partnership with tech platform Paradox.

Hiring 286

Hiring Fast Casual Casual 286

Restaurant Business

FEBRUARY 19, 2025

The fast-casual chain is once again showcasing career opportunities and benefits in its seasonal push to expand its workforce, with the help of a hiring bot named "Ava Cado."

Hiring 277

Hiring Fast Casual Casual 277

7 Shifts

OCTOBER 12, 2022

Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Fast casual, cafes, breweries, Percentage of sales. Full service restaurants, casual restaurants. Fast Food Restaurants. Casual Dining Restaurants. Tip pooling. Points based.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. One in 10 people currently work in foodservice, making it the nation’s second-largest private employer.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Wendy’s and Burger King are two masters in the genre, sparking lots of interest and engagement that’s helping to drive fast-food growth.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. On the whole, hiring and retention are restaurant operators' top priorities.

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2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant Business

JUNE 10, 2024

Greco, former CEO of Bruegger's and Sbarro, steps in as the fast-casual Tex-Mex chain navigates bankruptcy under new ownership.

Hiring 230

Hiring Fast Casual Casual Operations 230

Modern Restaurant Management

DECEMBER 22, 2022

Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry.

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Restaurant Business

MAY 16, 2023

The fast-casual burger chain has appointed Domino’s former CFO Jeff Lawrence to its board and will hire an operational consulting firm to improve profitability.

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Fast Casual Operations Hiring Casual 279

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. This is why next year, operators will offer more benefits like hiring incentives, higher hourly wages, health insurance, paid time off, earned wage access (EWA) and more to not only hire fresh labor, but retain top talent. Here are some trends NCR is watching as move into 2022.

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2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

DECEMBER 21, 2022

Those who traditionally favor casual dining chains with full service may trade down to fast casual while those who typically dine in fast casual may dip into lower price points at fast food. Operators have spent years adapting to the labor crisis. They will also demand (and get) payment upon completion.

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2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

NOVEMBER 1, 2021

Portillo's, the fast casual chain known for its hot dogs, increased hourly rates in a handful of markets and extended $250 hiring bonuses. How can they invest in attracting staff when their revenues have taken such a hit? Some operators are taking the financial risk, offering wage increases for front-of-house staff.

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Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

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2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

AUGUST 17, 2020

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Restaurant Business

JANUARY 24, 2024

The fast-casual Mexican restaurant chain announced a series of financial and mental wellness benefits as it ramps up hiring for what it calls "burrito season."

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Fast Casual Hiring Casual 338

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. Do show gratitude in a personal way. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. The healthy fast casual restaurant is actively seeking Franchisees for nationwide expansion after elevating its design and enhancing the customer experience.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2). The same benefit would apply to new franchise buyers.

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Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

SEPTEMBER 27, 2024

To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. This might include offering competitive compensation packages, enhancing workplace culture, and leveraging technology that allows for more efficient hiring processes. percent year-over-year, compared to 0.4

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Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Restaurant Business

MARCH 22, 2024

The Bottom Line: The fast-casual burger chain chain lured one of the restaurant industry’s up-and-coming chief executives with $7.3 million in signing bonuses and stock awards.

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Fast Casual Hiring Casual 278

Restaurant Business

FEBRUARY 13, 2024

Williams, previously president of Taco Bell International, will assume her new role at the fast-casual grilled chicken chain on March 11.

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Fast Casual Hiring Casual Leadership 264

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. and Del Taco.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. QSR Hiring. Drive-thru.

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2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

JULY 12, 2023

Not only can technology help with tasks such as ordering, which we’ve seen more fast casual and fast food restaurants adopting these days, but it can help reduce overall costs as well. Through the survey, we were able to uncover some of the largest pain points for diners and one is seasonal hiring.

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Customer Experience Food Order Consumer Goods Online Ordering 418

Modern Restaurant Management

JANUARY 16, 2020

A recent survey of QSR and fast casual customers found that 51 percent of consumers would order from a restaurant more often if delivery was offered, indicating that it’s crucial for operators to jump on the delivery bandwagon or risk losing sales.

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2019 2020 Employee Relations 2030 357

Indoor Media

SEPTEMBER 26, 2017

Besides the obvious daily concerns, like cooking, hiring and firing, managing the books, and ordering food, is advertising. You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out.

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Fast Casual Advertising Casual Social Media 78

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Developing a New Concept.

Management 370

Management Management Document Hiring 370

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Stay true to your concept and hire people who share the same level of passion as yourself. Fine dining, fast casual, etc.)

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2020 Hiring Cash Management Education 335

Restaurant Business

FEBRUARY 11, 2025

The fast-casual chicken chain, which counts Drake and Usher among its celebrity backers, has apparently hired an investment bank and could seek a valuation of $1 billion.

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Fast Casual Hiring Casual 234

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

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Employee Relations Hiring Document Food Safety 370