Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Roughly half of U.S.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

FEBRUARY 16, 2022

How quickly can third-party delivery groups get in and out of the food and beverage space? From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. It’s All in the Details.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast Casual. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

EATER

MAY 5, 2023

Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. For McDonald’s, Sweetgreen, and others, reducing seating means chains can open smaller stores, saving on expensive real estate, especially in urban areas.

Fast Casual 109

Fast Casual Food Food Order Mobile Ordering 109

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive. They became even more cost-efficient, food waste conscious and generally more responsible.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

JULY 31, 2020

No doubt, while several restaurant chains in the quick service space (QSRs) have seen double-digit, same-store sales growth, COVID-19 has provided an additional untimely blow to the casual dining space that cannot transition as nimbly to a takeout-only model. providing and requiring PPE; taking reservations only for seating).

Retail 177

Retail Casual Back of House Consumer Goods 177

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Rather than spend all of your time (and money!)

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 22, 2020

Quick service restaurants will continue to outperform casual dining establishments as their drive-through formats enabled them to remain open throughout the pandemic, Fahy said. But casual dining restaurants still did a significant job of rapidly pivoting from 90-100 percent dine-in to curbside pickup, To-Go and delivery. "This

Food Supply 198

Food Supply Food Truck 2019 Back of House 198

Modern Restaurant Management

NOVEMBER 4, 2021

While many brands will continue to work with third-party delivery services – out of necessity but also awareness – more and more are investing in their O&O apps. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Certain jurisdictions like New York City are requiring seating only 50 percent of capacity.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Indoor Media

AUGUST 22, 2017

In 2014, Businessweek reported that the month known for kids being back in school, the football season resuming, and a great Earth, Wind & Fire song is also the worst for casual dining. Also, if you can’t get football fans to your restaurant, bring your restaurant to them by offering takeout and delivery specials.

Advertising 78

Advertising Seating Coupons Seasonal Menu 78

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Knowing how many seatings you're getting out of the tables you have gives you insights into everything from your operating hours, staff, and efficiency in the kitchen. What Percentage Should Labor Cost Be In A Restaurant? Pizza: 31.3%. Food Cost Percentage.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." ” The State of Casual Dining. Satisfying the appetite : Overall, the casual dining sector is seeing a big recovery in visits.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

The Restaurant Group

DECEMBER 31, 2020

Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. The lack of time to pivot from mainly indoor dining to virtually only delivery and takeout meant that most restaurants outsourced delivery to third parties, such as DoorDash, Uber, and Postmates.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Future Food

OCTOBER 19, 2022

My wife and I were exceptionally lucky with our first born, as we could essentially take him anywhere - breakfast, lunch or dinner - from a busy café to a smart casual restaurant, and enjoy a meal out without a gripe. The verdict on this is that there must be a balance across amenity, quality, service delivery and price.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Restaurant Engine

DECEMBER 23, 2020

Using online table reservations help you seat everyone at a safe distance while staggering your diners’ arrival times. You’ll find that in 2021 many local city councils and counties are loosening restrictions so restaurant owners can move seating outside. 4: Refine Take Out and Delivery. . #4: 4: Refine Take Out and Delivery.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Foodable

JULY 10, 2020

This is the biggest shift in food since fast casual. Restaurants that have not developed their own delivery channels need to invest in them now—third party delivery is not a profitable model. the consumer uptake on third party delivery will peak in 2020 at 30 million. The model has to shift.

Fast Casual 72

Fast Casual 2025 2023 Casual 72

Black Box Intelligence

MARCH 4, 2021

Some may even build express-style locations with no indoor seating at all. Restaurant design may shift to accommodate the endless possibilities from mobile ordering with built-in shelves or cubbies for frictionless pickup orders or even GPS-enabled curbside delivery. Design Updates Not Limited to Limited-Service Restaurants.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Restaurant Clicks

DECEMBER 11, 2021

The dining scene is eclectic and visitors can expect casual dining atmospheres with high end cuisine. Akaru Sushi offers traditional Japanese cuisine in a casual setting with a beautiful exposed brick interior. It is a fun place to stop for a casual bite of sushi. It is casual and kid-friendly. Fansway Teriyaki Kitchen.

Online Ordering 127

Online Ordering Casual Seating Reservations 127

Apicbase

MARCH 28, 2024

BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR. Pass – the service counter where food is plated or boxed, ready to be served or sent out for delivery.

Back of House 52

Back of House FOH BOH Front of House 52

Ken Burgin

MARCH 1, 2020

If they’re casual or on hourly pay, they may feel they can’t afford to miss work, even if unwell – watch closely. Trays should be standard for clearing and delivery – this will also make it faster. Review cleaning practices: do staff wipe down a seat then use the same cloth to wipe the the table?

Front of House 155

Front of House Back of House Uniforms Customer Service 155

Modern Restaurant Management

MAY 11, 2020

Online ordering systems like Upserve and third-party delivery apps have made this an increasingly realistic prospect. " A dedicated staging area for prepared food and waiting delivery drivers facilitates an efficient operation and is worth considering for restaurants who did not previously offer take-out.

Fine Dining 244

Fine Dining Online Ordering Dine-in 2007 244

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. You no longer need to have a person dedicated to handling reservations, leaving your staff free to better serve your guests already in the seats. Boost Deliveries & To-Go Orders. Digitized Payments.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Restaurant Clicks

DECEMBER 16, 2021

Luckily, this location also offers delivery and takeout. The pizzeria’s vast menu and casual environment turn first-time visitors into regulars. What’s even better is their free delivery! The shop is small with limited seating but has a friendly, laid-back atmosphere. So, what should you order?

Online Ordering 113

Online Ordering Small Business Dine-in Customer Service 113

EATER

DECEMBER 13, 2021

At some fast-casual places you could order from a tablet at your table, never speaking to a server, and apps let you order your Starbucks on the go and have it waiting when you arrive. And then when the server arrives asking if I’ve decided what I want, I’ll remember, oh right, the menu isn’t a menu anymore.

Fast Casual 106

Fast Casual Customer Service Reservations Fine Dining 106

Modern Restaurant Management

DECEMBER 21, 2022

Explore Higher-Margin Offerings : Related, next year, restaurants can look to new ways to offset pressures on margins by leaning more into higher-margin offerings like catering and delivery direct through owned channels vs. third party delivery. " – Olivier Thierry, Chief Revenue Officer, HungerRush.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

The Restaurant Times

JULY 27, 2020

They might need to consider restructuring the current seating layout and utilize peripheral spaces around the main dining area to accommodate social distancing. “Restaurants might have to reduce the number of tables, and the seating capacity may be adjusted to 30-50 percent of the current capacity”, he says.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

Franchise 180

Franchise Franchising Fast Casual Online Ordering 180

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Talk about what marketing channels you plan to use to get butts in seats. Here is where you'll want to give investors an overview of your business. you'll use, and what makes your new business special.

Point of Sale 397

Point of Sale Back of House Document Download 397

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Iron Chef House is a comfy and laid-back sushi restaurant with delightful outdoor seating and some of the freshest sushi you can find in New York.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Restaurant Clicks

SEPTEMBER 25, 2021

Hard Times Cafe is a casual dining environment which has decor that is meant to be reminiscent of a chili parlor during The Great Depression. Wingo’s is a casual and comfortable restaurant to dine at with friends and family to watch a game with on their large screen televisions. Bonchon has several locations around the Washington, D.C.

Fast Casual 94

Fast Casual Sports Online Ordering Social Media 94

EATER

AUGUST 13, 2020

How one Brooklyn hotspot has turned itself into a successful fast-casual restaurant during the pandemic Before the pandemic, eating dinner at Brooklyn restaurant Peaches Hot House meant writing a name on a whiteboard in the vestibule and waiting to be called for a table in a packed dining room. 15 gallons of cocktails. 180 ramekins of aioli.

Front of House 100

Front of House Back of House Point of Sale Fast Casual 100

Future Food

JUNE 27, 2023

This may include fast-casual eateries, cafés, food halls or food courts in larger precincts, and even elevated dining. Sustainability or rather the more modern regenerative practices in the delivery of food and beverage are at the forefront on most workers minds and their employers.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Restaurant Clicks

MAY 6, 2021

Fare Well is a “retro chic” casual dining restaurant that offers patio dining as well as takeout. While all locations of Plnt Burger are fast casual, this location allows friends to gather in a relaxed environment. VegZ is a casual restaurant that serves up Indian inspired vegetarian cuisine. Outside of Washington, D.C.,

Fast Casual 78

Fast Casual Food Online Ordering Casual 78