Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

7 Shifts

AUGUST 27, 2021

Mike and Jim rely on their Marine Corps family history, ingenuity and Italian heritage to guide all of their culinary endeavors and are committed to providing guests with exceptional service and great food, made with the utmost passion and highest quality, sustainably sourced ingredients. Keeping in Sync with Communication Tools.

Food Truck 370

Food Truck Cash Management Communication Front of House 370

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

DECEMBER 21, 2020

The new wave of restaurateurs will learn from the recent crisis and will focus on sustainability of operations by leaning hard into delivery, take-home, curbside pick-up, contactless payment, and other enabling technology. Independent restaurants and chains alike will finally make the management of local marketing channels a priority.

2021 478

2021 Online Ordering Email Marketing Advertising 478

Perfect Daily Grind

MAY 25, 2025

Many are facing the difficult decision to raise their retail prices , seeking new ways to streamline operations and manage cash flow more effectively. For many, visiting a coffee shop may become less of an affordable luxury, as they pivot to at-home consumption to manage monthly budgets. One solution is roasting coffee in-house.

Café 128

Café Pricing Management Management 128

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Perfect Daily Grind

JUNE 15, 2025

As third wave and specialty coffee proliferated in the late 2000s, the way that coffee brands communicated with their customers changed significantly. Artisanry, passion, and sustainability became key focal points, demonstrating coffee businesses’ dedication to quality, transparency, and craftsmanship.

Marketing 133

Marketing Email Marketing Social Media SEO 133

Perfect Daily Grind

SEPTEMBER 15, 2022

If the coffee industry is to tackle this problem, it needs to address the increasing need for long-term sustainable coffee sourcing. So what exactly is long-term sustainable sourcing and how can it be achieved? What is long-term sustainable sourcing?

Sourcing 158

Sourcing Sustainability Certification Consumer Goods 158

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Paper Chase Accountancy

JUNE 23, 2025

Key Takeaways Evaluate potential accountants for their expertise in restaurant-specific financial management and industry regulations. Aim to build a successful partnership with regular communication, transparency, and long-term support for strategic business growth. Learn more about our Accounting Services !

Cash Management 93

Cash Management Restaurant Law Hotels Hospitality 93

Paper Chase Accountancy

MAY 21, 2025

At its core, sustainable growth and profitability are inextricably linked to accurate accounting and strategic financial advisory. They require specialized support that understands the intricacies of fluctuating revenues, high labor costs, and complex inventory management.

Hospitality 52

Hospitality Sustainability Cash Management Hotels 52

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Manager, Mercato Italiano. As a manager, work for your staff and your staff will work for your customer.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Perfect Daily Grind

MAY 28, 2025

Understanding what drives these price changes, how coffee consumers are responding, and what alternatives exist is essential for businesses aiming to remain sustainable in a volatile market. Many roasters are reassessing their entire operations to ensure financial sustainability while maintaining quality standards.

Retail 79

Retail Pricing Café Consumer Goods 79

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. Personalized communications aren’t creepy, they’re expected.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Lavu

JUNE 13, 2025

Of course, it’s essential for most businesses to accept cash payments in some situations. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Paper Chase Accountancy

JUNE 16, 2025

These ratios provide valuable insights into operational efficiency, cost management, and overall profitability. Core Profitability Ratios for Restaurant Owners In the realm of restaurant management, understanding core profitability ratios is crucial. Implement effective inventory management. Let’s explore this further.

Hotels 93

Hotels Hospitality Cash Management Restaurant Law 93

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Perfect Daily Grind

JUNE 1, 2025

Business operators have to quickly adapt to find new ways of managing cash flow and tight profit margins while maintaining, or ideally improving, the quality and diversity of their offerings. Balancing price with quality Roasters everywhere now face the difficult decision of balancing price hikes with retaining customers.

Point of Sale 90

Point of Sale Pricing Equipment Cash Management 90

Modern Restaurant Management

SEPTEMBER 15, 2021

The “support local” movement that helped sustain several restaurants during the pandemic won’t be going away any time soon, with more Canadians purchasing and ordering from their local restaurants directly, and for items other than just takeout or delivery. Among the report highlights: Starbucks cashes in.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. “We are excited to bring Market Cafe to New York City as we are the only company currently offering a solution such as this one for safe, supportive and sustainable corporate dining.”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 PathSpot Secures Funding. million in a Series A round led by Valor Siren Ventures I L.P.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Now, 20 years later, Sushi Maki has 22 locations throughout South Florida and an impressive relationship with Whole Foods Markets providing sustainable seafood sushi.

Brewery 348

Brewery Design Food Supply Equipment 348

Sante

APRIL 13, 2020

Rather today’s consumer demands menu innovation as well as eco-friendly and sustainable practices. Price instability has led a growing number of restaurant owners to turn to group purchasing organizations, like those managed under the Buyers Edge Platform, to help them secure more stable, competitive pricing.

Sustainability 130

Sustainability Innovation 2019 2018 130

EATER

MAY 26, 2023

I get to work with the agriculture teams, which manage our vegetable and grain production, and the retail team, which leads the farm store and the online farm store. For example, every week our farm manager sends a list of what she’s going to be harvesting from the fields. And communication of thoughts and emotions is always valuable.

Agriculture 245

Agriculture Front of House Back of House Education 245

Perfect Daily Grind

SEPTEMBER 28, 2022

Across the coffee supply chain, data collection is an essential part of communicating and improving coffee quality. Producers need to see their farms as businesses , so they need to plan farm management similarly to any other business. How can data technology on coffee farms improve sustainability?

Supplies 190

Supplies Sustainability Cash Management Point of Sale 190

Paper Chase Accountancy

MAY 30, 2025

Sample Bookkeeping for Restaurants and Bars: In the hospitality industry without precise record-keeping, even the most successful establishments can find themselves adrift, struggling with cash flow, compliance, and ultimately, profitability. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management.

Bar 52

Bar Cash Management Point of Sale Back of House 52

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. This farm has served as a successful model illustrating the place of vertical farms in the sustainable food movement.

Food 324

Food Food Supply Small Business Fast Casual 324

Paper Chase Accountancy

MAY 26, 2025

Like a master chef expertly balancing flavors in a gourmet dish, a hospitality CFO consultant skillfully manages a company’s financial health, ensuring long-term viability and growth. Hospitality accounting, managed by a competent restaurant accountant, forms the financial backbone of these establishments.

Hospitality 52

Hospitality Cash Management Hotels Customer Service 52

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. and will continue to be managed by Russell Bendel, president and c.e.o., ” Grimstad is currently the chief manager of C. Best Buy Jessica Stevens, Senior IT Deployment Manager. Brands, Inc.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282